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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$3 - US$18
CUISINES
Bar, European, Grill
Meals
Breakfast, Lunch, Dinner, After-hours, Drinks
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features, about
Reviews (145)
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Reviewed 4 July 2022 via mobile

We waited MORE THAN AN HOUR for our food. There were 3 tables including us when we arrived. Eventually we asked about it and they said that there are so many orders (while we waited more people came in). My 2-year old started to scream...because of hunger so we left.More

Date of visit: July 2022
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Reviewed 26 July 2021

Food under the level of homemade basic ordinary food. Sevice not very friendly nor quick. Location nice. One time was enough.

Date of visit: July 2021
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Reviewed 18 July 2021

Just returned from a fantastic weekend in Saaremaa. We found this restaurant on our first night, lots of seating outside in the middle of the towns square and under the cover of umbrellas to shield us from the sun. We sat down and immediately got...the menu's, placed the drinks order. Disappointed that first option of food was off the menu but we just chose something else. We went for the sharing platter. 20-30 minutes it came out and looked and tasted fantastic. We sat for a couple of hours picked away at the platter( See pic) and watched the world go by. We were served by "Laura"(she is studying in Texas and just back for the summer) She was very attentive and cleared the table once glasses were emptied and immediately brought more for us at our request. I have to say that alot of tables that had other waiting staff on them didn't get the same treatment. Left for long time with no drinks or not having clean tables from the previous occupants. They were busy, but not enough to not clear and wipe a table ready for the next customers. We enjoyed it so much that we decided to go back for lunch the next day. Burgers were great, service not so good but we knew this from the night before. We said that for our last night we would come back and have the platter again. This is where it all changed.............................. We arrived at around 19:30, tables looked the same as the previous days, some people eating, empty uncleared tables and some clean and empty. It was not "busy" We had "Laura" as our server again which pleased us, ordered some beer and then the Platter. She came back within 4-5 minute's of taking the order, very embarrassed. The chef had told her that he would not be making the platter as he is too busy and they take a long time to prepare. There was 3 staff in the kitchen including the chef, as you can see by the picture it is not something that would take a long time to prepare. Preparation could be done by one of the junior kitchen crew. We asked if she would mind going back in to the kitchen and explain this was not our first time and we also was not in a hurry so if it took an hour to prepare we were willing to wait.......... She came back even more embarrassed than the first time! Quoting from the chef " If i tell you the first time i do not want to do it, i will not do it!" At this point you can imagine we were a little upset and angry. At 20:00 there was a total of 16 tables occupied outside 12 of these were eating of finishing up what they had. The others were drinking, maybe waiting for food. On asking the waitress she told us there was not many orders waiting to be filled. We asked another waitress if she had more authority with the chef and see if our order could be fulfilled, "NO was the answer, the chef would go crazy at me" I asked to speak with the manager/owner and was told he was not there however he could be reached on the phone. He said he would speak to the chef and call us back, but we were already of the opinion that we were not in the mood to eat here any more because of the chefs poor attitude. He phoned us back after speaking with the chef and assured us he would start on the platter right away! We refused! We really didn't have the mood for his any more. We drank our drinks and proceeded to get a taxi to the Pub: Mönus Villem...... Serve food until midnight. I will review this also separately.More

Date of visit: July 2021
Helpful?1  
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Reviewed 31 May 2021 via mobile

Wonderful food and very good service. The atmosphere was nice and i liked the vibe. I got my stomach full and they give my dog water😇

Date of visit: April 2021
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Reviewed 20 January 2021

The best daily offer I have ever had! Wonderful vibe and so friendly customer service! For sure going to visit again and recommend to all of my friends!! :)

Date of visit: January 2021
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Reviewed 29 August 2020 via mobile

Large and tasteful estonian dishes. Defenately one of the best we ate at during our trip. Service was very friendly and helpful

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
pritsumajapub, Owner at Pritsumaja Grill & Bar, responded to this reviewResponded 16 November 2020

Thank you for your kind words!

Reviewed 21 August 2020

We ate duck salad and fish and chips. The duck in the salad was supposed to be medium, but I wouldn't say it was, but it wasn't dry, so that was okay. They make fish and chips with salmon, but that is stated in the...menu, so it should not be a surprise. The house lemonade had too little bubbles in it, but tasted good.More

Date of visit: August 2020
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Reviewed 20 August 2020 via mobile

No one greeted us, we had to go get the menus ourselves after waiting for about 15 minutes. After another 15 minutes no one came to take our order so we went to the bar AGAIN and were told that they wont take any new...order since the kitchen is too busy.... Terrible, terrible service.More

Date of visit: August 2020
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Reviewed 9 August 2020 via mobile

Great location but the personal doesn’t seem very interested in their clients. Food and drinks where fine.

Date of visit: August 2020
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Reviewed 9 August 2020 via mobile

visited first time. they do fish and chips with salmon, without warning. what was strange and not tasty. if you order beer in bottle, they bring it in beer glass without bottle and you dont know what beer you had. water they offered was fresh,...sunny relaxing atmosphere with nice personal. owners should really try harder.More

Date of visit: August 2020
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Reviewed 23 June 2020

Ice coffee was so bad, you cant even call it ice coffee. Service was terrible. Not good at all. Donot reccommend.

Date of visit: June 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 January 2020

I had a schnitzel with steak-house fries and it was very tasty and portion was big. Also they have good daily offers on workdays, worth to visit!

Date of visit: January 2020
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pritsumajapub, Manager at Pritsumaja Grill & Bar, responded to this reviewResponded 28 January 2020

Thank you for your kind words! :)

Reviewed 10 November 2019 via mobile

We had a very nice evening there. Staff was friendly and helpfull. Food was tasty. There was a small corner for kids where to play.

Date of visit: November 2019
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pritsumajapub, Manager at Pritsumaja Grill & Bar, responded to this reviewResponded 12 November 2019

Thank you for you're review, we appreciate it ! :)

Reviewed 25 September 2019 via mobile

Service is bad, food was only average, price was high. Meat was dry on both dishes. Home made lemonade was best thing!

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 September 2019

We came in, sat down and waited for around 15 minutes. No one said "hello" to us, no one brought a menu. The restaurant seemed very quiet, perhaps only 3-4 tables occupied. The waitresses went by our table without any acknowledgement at least 4 times....So yeah, we just stood up and left.More

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRITSUMAJA GRILL & BAR, Kuressaare - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Pritsumaja Grill & Bar

Yes, Pritsumaja Grill & Bar offers takeaway services.

Pritsumaja Grill & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3
  • Atmosphere: 3