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Shangri-La Rasa Sayang

Certificate of Excellence
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Jalan Batu Ferringi, Penang Island 11100, Malaysia
(60 4) 888 8888
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257 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Singapore, Singapore
Level Contributor
18 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed today NEW

This is definitely one of the best hotels on the island and fulfills pretty much all you would expect from a 5 star hotel.

Helpful?
Thank alvinleereviews
Sheffield, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Great hotel, drinks are a little expensive but we expected to pay more in the hotel. The staff are very helpful, nothing is too much trouble for them. The pool is clean and the water warm. Had a great holiday, we needed to relax and this hotel is definitely the place to do it. Our room overlooked the pool and... More 

Helpful?
Thank Kathryn E
Hong Kong
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Food was good, service was outstanding. Although we did not venture out, we felt that hotel food was nice enough.

Helpful?
Thank aussierulesHongKong
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

It has been quite a long time since we (as a family) went on a nice vacation. We were planning and decided to try this hotel out. A HEAVEN. I couldn't ask for more. We stayed in the Rasa wing, Nice and clean beach, spacious room, good staff. It was a dream location. It is good for families with kids... More 

Helpful?
Thank Ahlam M
Grimsby, United Kingdom
Level Contributor
34 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This hotel has it all, pure luxury, fabulous rooms, gardens restaurants and staff can't do,enough. Even a golf cart service to take you to the Golden Sands and night market. An amazing experience

Helpful?
Thank j0140148
Manchester, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

for visiting KL and Georgetown (Penang) a week at the Shangri la was very welcome, All the staff are very very pleasant,polite, friendly and efficient. We stayed in the Rasa wing as opposed to the garden wing, the Rasa wing has its own pool (adults only) although possible a little short on sunbeds (get up early as we did!) its... More 

Helpful?
1 Thank Tania G
Perth, Australia
Level Contributor
51 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

It's a great hotel to stay in. I was told that it was recently renovated. The hotel design is nice and overall it's clean. My family and I stayed in the Executive family room which comes with two interconnecting room with separate bathrooms. The service is great, housekeeping even came at 6pm to check on any need to clean the... More 

Helpful?
Thank mcfan
Buffalo, New York
Level Contributor
36 reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Wonderful hotel in all respects. Good location at the end of a long, clean, sandy Batu Ferringgi beach (30 minutes by taxi from Georgetown and five minutes by foot from the night market). Beautiful tropical architecture, interior design and landscaping. Clean, modern, attractively appointed and well equipped rooms, strong A/C. Staff is not only attentive and friendly but also well... More 

Helpful?
1 Thank Zodiac54
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2017

We really enjoyed our stay at this property!!!! Top Notch service that you expect from a 5 Star Resort but don't always get. The staff were very helpful and accommodating and begging or expecting tips for everything they do like most resorts. We paid a bit extra to stay in the Rasa Wing and felt it was money well spent.... More 

Helpful?
1 Thank Robert W
Melbourne, Australia
Level Contributor
33 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 February 2017

We went to Penang on a family holiday and stayed at the Shangri-La. On booking we weren't sure between here or the Golden Sands Hotel (next door). We were glad with our choice, this place is very relaxing, it has gorgeous gardens, a lovely pool, right on the beach (best for walking on - not swimming), relaxing day spa and... More 

Helpful?
1 Thank Jennifer3011

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Chinese, Asian, Seafood, Vegetarian Friendly, Halal, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Validated Parking, Valet Parking
Good for
Groups, Local cuisine, Special Occasion Dining, Romantic, Business meetings, Child-friendly, View, Kids
Location and Contact Information
  • Address: Jalan Batu Ferringi, Penang Island 11100, Malaysia
  • Location: Asia  >  Malaysia  >  Penang  >  Penang Island
  • Phone Number: (60 4) 888 8888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shangri-La Rasa Sayang and other visitors
6 questions
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Questions? Get answers from Shangri-La Rasa Sayang staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?