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Maxine's Restaurant at Charlton House

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Charlton Road, Shepton Mallet BA4 4PR, England
+44 1749 342008
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128 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Ashford, United Kingdom
Level Contributor
104 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Top class food but slightly limited menu choices for vegetarians. Good service and staff. Scones are wicked! with delicious local jams and clotted cream.

Helpful?
Thank Martin T
Bath, United Kingdom
Level Contributor
43 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Eating here is like an endurance test and anyone who lasts until dessert deserves an award. This place pretends to do it all properly - maitre d' escorting diners to tables, waiter whipping out linen napkIns on laps, fairly decent menu, and then just as expectations have been set, it all goes downhill. The dining room is freezing cold and... More 

Helpful?
Thank chicpascher2012
London, United Kingdom
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Very nice meal with very good service at a reasonable price.What more do you need .I very much enjoyed the Apple and blueberry crumble .

Helpful?
Thank fiveprimes
Dorchester, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 weeks ago

Visited for afternoon tea, whilst the service was OK it certainly wasn't the best, very slow. The staff did not seem very interested in serving us and surprisingly we had to ask for more jam and cream as only one small dish of each supplied for our party. The gluten free option was extremely poor. I also did not expect... More 

Helpful?
1 Thank janm72017
Frome, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 12 January 2017

Sadly not the experience we anticipated - for the name behind this, we expected more than a training ground and the lack of quality and presentation of food left much to be desired. Most definitely not worth worth the price or location. Insipid food prep, lack of professionalism from the staff. And worse, the Manager had an "oh well" attitude.

Helpful?
5 Thank EJBej
Shepton Mallet
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 12 January 2017

We went to Charlton House for dinner to celebrate a birthday and whilst the service was relaxed and the food reasonable the experience was somewhat spoilt when three of the items on the bill were more expensive than on the menu!! When this was pointed out the response was that "we must have had an old menu" that didn't reflect... More 

Helpful?
1 Thank Peter H
Bath, United Kingdom
Level Contributor
134 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 31 December 2016

The more obvious places in bath were booked up so we came out here and not to be dissapointed. First class selection of sandwiches and cakes with bottomless pots of tea. We had a choice of locations to sit and enjoy it - we chose the conservatory rather than the lounge but the latter would have been equally nice. Two... More 

Helpful?
Thank Biff61
Taunton
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 December 2016

Excellent food in a lovely relaxed environment, the braised shin of beef with roasted marrow bone was fantastic, as was all the food.

Helpful?
Thank Ashtongate
Street, United Kingdom
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 December 2016

Visited for festive afternoon tea. Sandwiches and scones were very nice but the selection of cakes which looked appetizing did not live up to expectation regarding taste. The clementine tarts were very bland and the pastry very hard, the raspberry and poppy seed cupcakes likewise were tasteless. The only thing which made it festive apart from the surroundings was a... More 

Helpful?
Thank KF2102
Somerset
Level Contributor
388 reviews
223 restaurant reviews
common_n_restaurant_reviews_1bd8 248 helpful votes
4 of 5 bubbles Reviewed 15 November 2016

I phoned Charlton House before booking lunch to ensure that there was access to their dining room for someone with limited mobility. The staff were very helpful, not only on the phone , but also when we arrived for lunch with my mother. She walks with a Zimmer frame, but there was a minimum of steps to get to the... More 

Helpful?
Thank CindyAnn37

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$137 - US$137
Cuisine
British
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Validated Parking, Wheelchair Accessible
Good for
Special Occasion Dining
Location and Contact Information
  • Address: Charlton Road, Shepton Mallet BA4 4PR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Shepton Mallet
  • Phone Number: +44 1749 342008

Questions & Answers

Questions? Get answers from Maxine's Restaurant at Charlton House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?