We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British, Welsh
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Brunch, Drinks
View all details
meals, features, about
Reviews (228)
Filter reviews
227 results
Traveller rating
101
58
36
15
17
Traveller type
Time of year
LanguageEnglish
Traveller rating
101
58
36
15
17
Show reviews that mention
All reviews sundae pizza dog dairy holiday
Selected filters
FilterEnglish
Updating list...
Reviewed 6 days ago

We popped in for lunch and waited about 5 minutes outside for a table to become available. Once inside we saw the staff being very careful to thoroughly clean the chairs and tables when they were vacated. Our waiter was a very pleasant polite young...man who took our order for tuna melt toasted sandwiches and ice cream milkshakes. The toasted sandwiches were really packed with tasty filling and the ice cream shakes were superb. A really enjoyable experience and lovely staff.More

Date of visit: September 2021
Helpful?1  
Catherine T, Owner at Cadwaladers, responded to this reviewResponded yesterday

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit, we hope to see you again soon. Kind Regards, Cath Cadwaladers Online Team

Reviewed 1 week ago

A tired party of five (3 adult and two young children) we were refused entry because they told us five was too many.More

Date of visit: September 2021
Helpful?
Catherine T, Owner at Cadwaladers, responded to this reviewResponded yesterday

Hello :) Thank you for taking the time to review your visit. We appreciate feedback, good or bad, we are sorry to hear that you were turned away. Please, could you email feedback@cadwaladers.com with more details including the date and time so we can look...More

Reviewed 3 weeks ago via mobile

Lovely, welcoming oasis on the main street of Porthmadog. Perfect place for lunch and delicious range of ice creams. Staff very helpful and friendly. Pleasant surroundings with no crowded feeling at all If you make one visit, you'll definitely make more. A thoroughly fine place...to enjoy.More

Date of visit: August 2021
Helpful?
Catherine T, Owner at Cadwaladers, responded to this reviewResponded yesterday

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit, we hope to see you again soon. Kind Regards, Cath Cadwaladers Online Team

Reviewed 5 July 2021

We only had take away ice creams at this particular Cadwaladers. Due to COVID you could look at the selection of ice creams until you were the one being served, so service was a little slow, and you felt under pressure to select a flavour...quickly.More

Date of visit: July 2021
Helpful?
Catherine T, Owner at Cadwaladers, responded to this reviewResponded 10 July 2021

Hello :) Thank you for taking the time to review your visit. We appreciate feedback, good or bad, we are sorry that your experience wasn't the best on this visit, there should have been a poster with our flavours on while you que so you...More

Reviewed 4 July 2021

After a couple of years due to lockdown, it was great to be able to visit the ice-cream parlour for an ice cream and even better to find that the quality has not changed. There are a wide range of flavours - recommend Malteeser, Bueno...and Salted caramel - and portion size and prices are good. The friendliness of the staff, particularly Anthony, the assistant manager, made the parlour feel warm and welcoming. The standard of cleanliness was good and the implementation of covid safe procedures was great to see.More

Date of visit: July 2021
Helpful?2  
Catherine T, Owner at Cadwaladers, responded to this reviewResponded 10 July 2021

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit. we hope to see you again soon. Kind Regards, Cath Cadwaladers Online Team

Reviewed 28 June 2021

We had not sat in here since it had a facelift, looked lovely, we ordered 4 items, a Sundae, waffle (ordered a banana waffle, they put strawberries on they had no bananas...2 milkshakes (raspberry ripple). The Waffle came, the two milkshakes came, they were white,...tasted so bland it was like drinking whipped milk, no raspberry's! no taste of raspberry's i sent them back, they brought exactly the same back again...considering they were £4.75 each i told them i didn't want as they tasted awful. We sat there for 10 mins they had forgot to do the Sundae, i had to remind them, considering there were only another two people sitting, there service was awful. we wont be going again!More

Date of visit: June 2021
Helpful?
Catherine T, Owner at Cadwaladers, responded to this reviewResponded 10 July 2021

Hello :) Thank you for taking the time to review your visit. We appreciate feedback, good or bad, we are sorry to hear that your experience wasn't the best on this visit. Please, could you email feedback@cadwaladers.com with more details including the date, time and...More

Reviewed 22 June 2021

The name is always a guarantee of quality and as usual, the selection was very good, served efficiently, especially considering the problems with Covid security.

Date of visit: June 2021
Helpful?1  
Catherine T, Owner at Cadwaladers, responded to this reviewResponded 10 July 2021

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit. we hope to see you again soon. Kind Regards, Cath Cadwaladers Online Team

Reviewed 18 October 2020 via mobile

This shop opened a few weeks ago and my husband and myself have been there a few times. Coffee and hot chocolate are lovely (we always ask for very hot). They have lovely staff working there, very polite and courteous. There is a track and...trace poster for you to scan and also a sign on the table which you can scan and it takes you to the Cadwalader website that has their menu for you to see. They have some tables not in use (Social distance) and they make sure every table is cleaned after each use. We went there today and had a millionaire waffle (which we shared) glad we did as it was soooo big) - it was lovely! Would definitely recommend you visiting here.More

Date of visit: October 2020
Helpful?
Catherine T, Public Relations Manager at Cadwaladers, responded to this reviewResponded 7 May 2021

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit. we hope to see you and your husband again soon. Kind Regards, Cath Cadwaladers Online Team

Reviewed 28 February 2020 via mobile

Popped in this morning for pizzas and Sundae and a thai chia latte . Everything was perfect .I got a large mug of delicious latte and a very large sundae packed with creamy ice-cream.The pizzas were so fresh and bursting with flavour as they were...made on the premises .The staff were so friendly and eager to ensure we had a great experience. Thanks guys so much .It was a lovely end to our holiday and hopefully see you soon after your refurbishment!More

Date of visit: February 2020
Helpful?
Cadwaladers, General Manager at Cadwaladers, responded to this reviewResponded 20 August 2020

Hello! Thanks for your lovely review, we are so glad that you enjoyed your visit and our staff looked after you. We can't wait to show everyone our new refurbished store once it opens its doors! We hope to see you again soon, Stay safe...More

Reviewed 5 February 2020

Short-staffed. Staff seemed to be sitting in the snug and not serving waiting customers. Expensive for what you get - when you get it.More

Date of visit: February 2020
Helpful?1  
Cadwaladers, General Manager at Cadwaladers, responded to this reviewResponded 20 August 2020

Hello, Apologies for the late reply to your review. We are really disappointed to hear about your visit. We can assure you that we have reviewed our menu with fresh new products and we are currently undergoing a large refurbishment in store. Our team will...More

View more reviews
Best nearby
Best nearby hotelsSee all
Royal Sportsman Hotel
907 reviews
.33 km away
Travelodge Porthmadog Hotel
824 reviews
.99 km away
Castell Deudraeth
591 reviews
2.51 km away
Hotel Portmeirion
2,649 reviews
2.58 km away
Best nearby restaurantsSee all
Yr Hen Fecws Restaurant
278 reviews
.13 km away
The Big Rock Cafe
706 reviews
.08 km away
Siop Coffi T.H.
94 reviews
.20 km away
The Australia
542 reviews
.04 km away
Best nearby attractionsSee all
Ffestiniog & Welsh Highland Railways
3,496 reviews
.16 km away
Porthmadog Maritime Museum
111 reviews
.20 km away
Purple Moose Brewery
117 reviews
.27 km away
Porthmadog Harbour
86 reviews
.24 km away
Questions & Answers
Get quick answers from Cadwaladers staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Cadwaladers

Yes, Cadwaladers offers takeaway services.

Cadwaladers is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3