Great pub/restaurant. Good food and friendly helpful staff. Highly recommended. Right in the centre of Shere.
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So i know that this is a chain pub but really, how can they serve up that slop. A “Tiffin” curry with the chutney in a paper cup that collapsed throughout the meal? A cauliflower stew thing that was awful and barely warm, a tikka...More
It's such a shame to hear how disappointed you were with your meal at the White Horse and we are greatly apologetic. However any review, good or bad, is very useful to us. As we hope this doesn't put you off coming back to see...More
A group of 7 of us visited the White Horse for a friends birthday dinner. The staff were brilliant, great service. The food was delicious and all reasonably priced. Couldn’t have asked for more!
Brilliant! We are so pleased to hear you had such an enjoyable visit, hope to see you back soon.
This is a lovely oldy worldy pub, the food is always excellent and it has a great atmosphere with really friendly staff. It is dog friendly which is always a bonus.
Thank you for writing to us, we love to hear good feedback! I will be passing this onto all our staff members and will continue to be dog friendly! Many Thanks,
I am so disappointed. This is our local and we have been many times but last night (6/6/18) was just terrible. The pub was fairly quiet and we ordered our simple meal. Other people arrived and every single one of them received their food before...More
We are so sorry to hear that you were unsatisfied wit your last visit. We have taken your comments on board and hope to use this to improve our service for the future. We hope you will return to allow us the change your opinion...More
Went to White Horse for Sunday Lunch for my wife’s 60th birthday with a party of 18. Having discussed it before with Hannah and staff we had a separate room and pre-ordered to aid serving. We left decorations the day before and they were on...More
Thank you for your kind words, it means a lot to the whole team to receive such a lovely review like this. I will make sure Jenny sees this as she enjoyed serving your table greatly. We look forward to welcoming you back to the...More
Just had the misfortune to order the so called vegan burger, I know how stupid were we ,as no veggie burger on the menu three of us had this it came with chips (fries) and a bit of coleslaw my other daughter had chips and...More
I really dislike pubs where the staff give their colleagues more time than their clients. I also don’t get pubs that advertise gardens that are not gardens, merely dull areas at the back with a few tables and chairs. And I would have hazarded something...More
Firstly I would like to apologise for your recent experience with us at the White Horse, we are very sorry that you did not enjoy your visit. All of our staff are very passionate about there jobs and we always try to express this through...More
We have been going to the White Horse almost every Friday for well over a year. Not once have we been communicated to by the staff as regular customers. This has been so disappointing when customer service is the key to differentiation. Choosing a different...More
We are very sorry to hear you will not be visiting us anymore. We hope sometime in the future you do choose to visit us again! Many Thanks,
Visited Shere on a day out from London. Went in for a glass of wine, but decided to stay for lunch. A very good decision. 3 of us had, a vegi meal, Cod & chips and and roast pork (which came with fresh vegetable and...More
Thank you! We are so glad you decided to dine with us after all. Thank you for your kind words, I will be passing your review on to both our waiting and kitchen staff! We look forward to welcoming you back soon!