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Benihana

€€ - €€€
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50 Tri County Pkwy, Cincinnati, OH 45246-3270 (Springfield Pike)
+1 513-772-4800
Today
17:30 - 21:30
11:30 - 15:00
Closed now
See all hours
Hours:
Sun 14:00 - 21:00
Mon - Thu 17:30 - 21:30
Mon - Fri 11:30 - 15:00
Fri - Sat 17:00 - 22:30
Sat 12:00 - 15:00
More Info
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51 Reviews from our TripAdvisor Community

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Traveller type
Time of year
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Showing 49: English reviews
Batesville, Indiana
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

I have been visiting this restaurant for the last twenty years. Most of the time I have had a very good experience. Today we were not treated as customers. My wife and I stopped in right when it opened at 5pm. My wife asked if they have seating available at 5pm. We were told yes, they would seat us in... More 

Helpful?
Thank Diner435
Benihana M, Brand Communication at Benihana, responded to this review

Diner435, we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements. More 

Hamilton, Ohio
Level Contributor
114 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

We went on Easter, and had a great time. With three younger kids going out can be an adventure but we all had fun. A bit pricey for a family of five but it was a great experience. Chef and staff were friendly and the food tasted great!

Helpful?
Thank Oakbug
Cincinnati, Ohio
Level Contributor
7 reviews
7 restaurant reviews
Reviewed 19 February 2017 via mobile

The chef was engaging but got unnecessarily rude to my family when a request was made for a dish of ginger sauce. The manager made it right in the end. My chicken with vegetables and noodles was good. However, my wife ordered a filet cooked medium and he proceeded to cook it well done. You may need to order it... More 

Helpful?
Thank BNGEffect
Benihana M, Brand Communication at Benihana, responded to this review

Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Your feedback helps us to make improvements and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato. If you would like to get in touch with our Guest Relations team, please do so via our website. Arigato. More 

Ohio
Level Contributor
6 reviews
3 restaurant reviews
Reviewed 16 February 2017

I and two colleagues went to this restaurant for dinner today because one of my colleague liked it in the one in Florida. We had a reservation for 6:15 pm. We arrived at 6:10 pm. After 30 min waiting, we will seated. I ordered Ocean Treasure, a $37.20 dish, and a glass of wine. At about 7:20 pm, a black... More 

Helpful?
Thank jh5043
Benihana M, Brand Communication at Benihana, responded to this review

Thank you for sharing your review. We understand your disappointment, as this shouldn’t have happened. Your feedback helps us to make improvements and we’re hopeful that you will provide us with an opportunity to serve you again. If you would like to get in touch with our Guest Relations team, please do so via our website. More 

Colerain, United States
Level Contributor
71 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 30 January 2017 via mobile

Came in with a reservation. Didn't get seated for an hour and 15 minutes past our time. Four meals were wrong. I didn't even get the rice I requested. It was difficult to get refills. The table next to us got larger portions sizes. We've been to similar restaurants with 4 people and paid the same as the cost for... More 

Helpful?
1 Thank Tiffanie P
Benihana M, Guest Relations Manager at Benihana, responded to this review

Tiffanie, we apologize for the poor experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our locations. Thank you for taking the time to share your review. More 

Greenwood, South Carolina
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 January 2017

While attending a reserved function (birthday party), for friend the food was as usual absolutely wonderful, but we had a two and one-half hour wait at the table. We also had booked a double table cook set-up due to the large number of attendee's only one cook showed up to prepare half of the attendee's orders then another cook after... More 

Helpful?
Thank BigPoppaRon
Ohio
Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 3 January 2017

When my husband and I were first dating 30+ years ago, Benihana was one of our favorite restaurants. Over the years we have returned several times. We now live almost 2 hours away so it had been about 5 years since we had been to Benihanas. There are so many parts of the meal we were looking forward to. The... More 

Helpful?
Thank blessedwith12
1 review
Reviewed 29 December 2016 via mobile

Went to this Benihana today for lunch with my daughter. Waited an hour past our reservation time to be seated, and another 45 minutes for a chef to appear, at which point the very nasty people we were seated with told the chef they didn't want him, and could he find someone else???!!! He left, only to return 10 min... More 

Helpful?
Thank nicole f
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

ohio
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 2 November 2016 via mobile

HORRIBLE service. So disappointed! We took our son for his birthday.... no celebration!!!! We have been going to this location for years. We used to go weekly... then every other week... now once a month. NO more This restaurant has become a joke. They even have an off duty officer for security now. The restrooms are disgusting. Im not sure... More 

Helpful?
1 Thank jr1089
Brooklyn, New York
Level Contributor
54 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 28 September 2016

Food was a bit too sweet, and the portions were huge. All of that is normal in comparison with the typical American chain restaurant I suppose.

Helpful?
Thank malcolm_groome

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$21 - US$30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Dining
Good for
Kids, Child-friendly
Open Hours
Sunday
14:00 - 21:00
Monday
11:30 - 15:00
17:30 - 21:30
Tuesday
11:30 - 15:00
17:30 - 21:30
Wednesday
11:30 - 15:00
17:30 - 21:30
Thursday
11:30 - 15:00
17:30 - 21:30
Friday
11:30 - 15:00
17:00 - 22:30
Saturday
17:00 - 22:30
12:00 - 15:00
Location and Contact Information
  • Address: 50 Tri County Pkwy, Cincinnati, OH 45246-3270
    (Springfield Pike)
  • Location: United States  >  Ohio (OH)  >  Cincinnati
  • Phone Number: +1 513-772-4800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Benihana and other visitors
1 question
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Questions? Get answers from Benihana staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?