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€€ - €€€Japanese, Asian, Sushi
50 Tri County Pkwy, Cincinnati, OH 45246-3270
+1 513-772-4800
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  • Excellent14%
  • Very good15%
  • Average20%
  • Poor28%
  • Terrible23%
1 week ago
“in sad need of major refresh”
4 weeks ago
“Show not taste ”
Closed Now
Japanese, Asian, Sushi
€€ - €€€
50 Tri County Pkwy, Cincinnati, OH 45246-3270
All Details
Write a ReviewReviews (63)
Traveller rating
Traveller type
Time of year

1 - 10 of 61 reviews

Reviewed 1 week ago

Went on a Saturday night, and had 8:15 reservations. We were looking forward to it as we hadn't been to a Benihana in many years - (since there used to be one in downtown Cincinnati,) and always loved the sesame chicken. Should have known we...More

Thank Tracey1228
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 1 week ago

Tracey, on behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your...More

Reviewed 3 weeks ago

VERYYY Rude Manager and the hostess service sucks. I used to love Benihana for the experience but CINCINNATI'S BENIHANA experience is the worst ever now that they have these new inexperienced managers who want to be confrontational with customers instead of defusing situations and holding...More

Thank Shawndra A
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 2 weeks ago

Shawndra, We definitely want to resolve this issue so you can come back and enjoy our establishment, to better assist you please fill out our guest contact form via benihanalistens.smg.com/ so we can reach out to you regarding this experience.

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Reviewed 4 weeks ago via mobile

The experience was more of a show as oppose to the taste. The fried rice with no egg was the best but the taste of the other courses left a lot to be desired.

Thank Bertram H
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 3 weeks ago

Bertram, we apologize for the inconvenience and would like to learn more. Please contact Guest Relations: benihanalistens.smg.com/

Reviewed 6 February 2018

We had a 5:30 Tues evening reservation to celebrate a birthday and were a party of 9. We were seated right away and had quick and efficient service from both our waiter Diondre and the chef. Food was delicious and it was entertaining to watch...More

Thank debrandes
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 5 weeks ago

Debrandes,Thank you for allowing us to be a part of the special occasion!

Reviewed 4 February 2018 via mobile

Boy this was not the Benihana of years ago. We had a 7:15 reservation and we were seated within 10 minutes. From there it took forever. We didn’t leave until 9:15. Our waiter Scott was the one bright spot. He was polite and attentive. On...More

Thank Mike C
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 5 February 2018

Mike, thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Please take a moment to contact Guest Relations via benihanalistens.smg.com/ for our team to reach back to you. Your feedback helps us to make improvements and we’re hopeful that...More

Reviewed 27 October 2017 via mobile

Chef was a young kid. Very inexperienced. Was extremely heavy on the pepper. Meat cuts were way too big. Wouldn't cut the large pieces until everything was cooked for the table. By then it was cold. No knives were allowed to customers! He cooked each...More

Thank lgabe2706
Reviewed 8 October 2017

We finally left with no meal at 10:45 pm. Poor family sitting next to us did also with a young child and elderly disabled grandmother. Chefs all disappeared for near an hour? Manager Brittany- quickly offered a discount but all we wanted was to eat...More

Thank djones12fee
Reviewed 14 September 2017

Showed up on time at 7 PM. Waited and waited, ordered drinks that didn't come, had to remind server that we ordered drinks. Waited some more. Table next to us served. Waited. Did not get served our meals until well after 8 PM. Service not...More

Thank John D
Reviewed 12 August 2017 via mobile

The preparation show was great. The food quality is horrible. We will not return. This establishment has been steadily declining for several years.

Thank Dmcdon2851
Reviewed 9 August 2017

I have been dining at this restaurant for a long time and never had this bad of service. There were only 4 chefs working and our table had to wait at last 45 minutes before a chef even made it to our table. Half of...More

1  Thank sylkiest1
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Dining
Good for
Child-friendly, Kids
Open Hours
14:00 - 21:00
11:30 - 15:00
17:30 - 21:30
11:30 - 15:00
17:30 - 21:30
11:30 - 15:00
17:30 - 21:30
11:30 - 15:00
17:30 - 21:30
11:30 - 15:00
17:00 - 22:30
17:00 - 22:30
12:00 - 15:00
Location and Contact Information
  • Address: 50 Tri County Pkwy, Cincinnati, OH 45246-3270
    (Springfield Pike)
  • Location: United States  >  Ohio (OH)  >  Cincinnati
  • Phone Number: +1 513-772-4800
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