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The Counter

4211 Waialae Ave # E-1, Honolulu, Oahu, HI 96816-5319
+1 808-739-5100
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  • Excellent35%
  • Very good46%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“burger” (86 reviews)
“beef” (10 reviews)
Closed Now
All hours
American, Vegetarian Friendly, Gluten Free Options
€€ - €€€
4211 Waialae Ave # E-1, Honolulu, Oahu, HI 96816-5319
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Reviews (184)
Traveller rating
Traveller type
Time of year

1 - 10 of 184 reviews

Reviewed 2 days ago via mobile

Came here with my husband. The place is actually good. You can build your own burger. It could be expensive though. We asked for the burgers to be well done but mine came fine but not my husbands. Manager was nice enough and apologized and...More

Thank yaringa
Reviewed 2 weeks ago

A really great hamburger at a reasonable price. The service was courteous and efficient. A nice selection of draft beers. Take out also works very well

Thank HonoluluDiverDan
Reviewed 4 weeks ago

The burgers are just ridiculously over-sized. I had to use a fork and knife to eat it. Who wants to do that??? They are just too humungous to eat like a burger. You're struggling with HOW to eat it that you forget if it's good...More

Thank Mia B
Reviewed 11 April 2017

We had a party of four and tried three different burgers and the veggie sandwich, sweet potato and onion rings. Juicy burgers cooked perfectly to our order, great fries, and tasty thin sliced onion rings. An added benefit is walking though the Kahala shopping mall...More

Thank Lorna H
Reviewed 8 March 2017

Our kids who live in Honolulu took us to the Counter tonight. Most of the food was good with lots of choices of what you wanted on the burger. The manager even came around to see if everything was OK. The meal was good but...More

Thank DaveTurlock_ca
Reviewed 28 February 2017

For a chain this place is impressive. The service was great and more importantly, the burger was amazing. They made me a medium rare burger and it was beyond flavorful. I ate there twice on a five-day trip. If you want a quick and fkavorful...More

Thank Marlene W
Reviewed 14 February 2017 via mobile

Awesome place for burgers, onion strings, and a milk shake. A little pricey but well worth it. I love building my own burger.

Thank 482steffanys
Reviewed 6 February 2017 via mobile

This is a build your own burger place. I ordered mine medium rare on top of a brioche bun. I topped it off with grilled onions and provolone cheese. When the burger came out, I cut into it and it was raw. I sent it...More

Thank Vivian B
Reviewed 27 January 2017 via mobile

Was nice to be able to eat french fries with my burger. Gluten free bun tasted so good I was concerned it wasn't gluten-free. Service was very good. $19 is a lot to pay for a burger. It was good but not $19 good. Milkshake...More

Thank quacker907
Reviewed 17 January 2017

I had just flown in from Australia, needed food, my uncle brought me to this place. Staff were bubbly and helpful with recommendations. You create your own meal (pick ingredients from a list) which was tedious because there was so much to choose from! But...More

Thank hanatap
Nearby Restaurants
Whole Foods Market
377 reviews
.07 km away
Koko Head Cafe
294 reviews
1.40 km away
3660 On the Rise
146 reviews
1.30 km away
Nearby Attractions
Dolphin Quest
531 reviews
1.47 km away
Kahala Mall
330 reviews
.09 km away
Kahala Beach
56 reviews
1.31 km away
Waialae Beach Park
28 reviews
1.27 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Television, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 4211 Waialae Ave # E-1, Honolulu, Oahu, HI 96816-5319
  • Location: United States  >  Hawaii (HI)  >  Oahu  >  Honolulu
  • Phone Number: +1 808-739-5100
  • E-mail
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