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Friendly's

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1946 Wilbraham Rd, Springfield, MA 01129-1823
+1 413-783-1049
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Coconut Creek, Florida
Level Contributor
489 reviews
429 restaurant reviews
common_n_restaurant_reviews_1bd8 137 helpful votes
Reviewed 30 June 2016

Haven't been to Friendly's in years! They lost my business due to very slow waitstaff, standing around talking, due to 20- 30 minute wait after the waitstaff ordered our food. Due to "medium rare" means "Well done"! In the early sixties, they paid attention. Now they don't/

Helpful?
Thank ciaotebaldi
Bangalore, India
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 25 October 2015 via mobile

My wife and I had time to kill so we decided to check out the Springfield Mall on our way back home on a Saturday evening. We chanced upon the Friendly's restaurant with a big line of people waiting to enter - it was evidently a popular place. As it was almost our dinner time, we decided to try it... More 

Helpful?
Thank SRK47_13
Massachusetts
Level Contributor
291 reviews
169 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
Reviewed 16 July 2015

For a restaurant that is trying to bring back customers they really aren't doing well. We were brought up on the original Friendly's and live in the town that is their corporate headquarters so we really want them to succeed. This was our second visit to the new "old" Friendly's. Both visits were disappointing so we probably won't be back... More 

Helpful?
Thank gailmath
Springfield, Massachusetts
Level Contributor
157 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 15 July 2015

If we want a good fast food hamburger and not the type McDonalds makes we go to Friendly's in Wilbraham, Mass. They are known for the sandwiches and ice cream. The are a moderately priced restaurant with great food. You get french fries with the $5.00 burger. Soda or coffee is extra. With the meal you get a free happy... More 

Helpful?
Thank priscilla w
Monson, Massachusetts
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 May 2015

We stopped here because we seen the 'Fiver' menu advertised on TV. We were surprised when we didn't see anything for $5 on their menu. I ordered an original Big Beef - I'm guessing they never knew what the original looked or tasted like. For $7.99 it came with a small container of fries on a large plate that looked... More 

Helpful?
Thank lynns629
Wolfville, Canada
Level Contributor
41 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 12 August 2014

We had some sort of grilled cheese and bacon and chicken strip sandwich and it might have been the best thing I've ever eaten! The staff live up to the name of the restaurant and service was excellent. PS I recommend that sandwich and their vanilla milkshakes

Helpful?
Thank Alwhit3
Joppa, Maryland
1 review
Reviewed 18 January 2014

1. ORDERED A SAMPLER TOOK OVER 15mins to get.Waitress set at table talking to 2 girls another waitress sat down and they talked. Our waitress finally got up and I asked where our sampler was. She said it was on its way. The Manager went to the table and spoke to the girl there looked like she gave him a... More 

Helpful?
Thank Rose N
Monson, Massachusetts, United States
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 19 March 2013

The place has a nice family atmosphere now, the waitressing is a whole lot better. The prices have gone higher and it can be hot and too claustrophobic for some, but the kids enjoy it.

Helpful?
Thank PaganFam
Springfield.ma
Level Contributor
89 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
Reviewed 23 January 2013

Service was good - food was average -- however very disappointed in our ice cream sundaes - not enough ice cream and the waitress asked if we would like nuts and we said -- yes -- well each one of our sundaes had 3 walnut peices . then we found out it was 70 cents extra for the walnuts on... More 

Helpful?
Thank Ed G
Warren, MA
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 28 December 2012

Dirty place....slow food....then closed. Needed better management. Have gone to one (Sturbridge, MA) that was very good but my overall experience isn't good

Helpful?
Thank Kim B

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
American
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: 1946 Wilbraham Rd, Springfield, MA 01129-1823
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: +1 413-783-1049

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?