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Ruth's Chris Steak House

Certificate of Excellence
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3750 Wailea Alanui Dr, Wailea, Maui, HI 96753-8300 (The Shops of Wailea)
18088748880
Website
Today
17:00 - 22:00
Open now
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Hours:
Sun - Sat 17:00 - 22:00
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673 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Amarillo, Texas
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Our dinner @ Ruth's Chris Steak House was the Best!!! We have eaten @ a lot of Ruth's Chris Steak Houses. The one in Wailea was by far the best food & service!!!!

Helpful?
Thank FNBlondie
kamloops canada
Level Contributor
40 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

We've eaten here every year for approximately 5-6 years. The food has gone downhill. The bread is not as nice, use to be oven warm sourdough and is now pre- bought French loaf. They've discontinued the Maui onion/tomato salad and substituted a tomato mozzarella that was drenched in balsamic vinegar. My husband is Italian and he had trouble eating it.... More 

Helpful?
Thank travelbug3371
Los Angeles, California
Level Contributor
140 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We had a lovely impromptu dinner here when rain spoiled our plans to barbecue at our condo. The menu will be familiar to fans of the chain, but I was blown away by he effort the staff put into making sure we had a great experience. My wife drinks light beer and had found it very hard to find anything... More 

Helpful?
Thank kmfesq
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this review

Mahalo for your review! We're happy to hear our staff exceed expectations to provide a wonderful dining experience! More 

Starkville, Mississippi
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Same wonderful food as always, with the expected Maui markup. Good service, a bit slower than we would have liked, but still ok.

Helpful?
Thank Melaine V
St. George, Utah
Level Contributor
32 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The restaurant had a very cozy feeling and the service deserves 5 stars. My husband has the Cowboy Bone- In Ribeye and I had the petite Filet with grilled Brussel sprouts . Everything was prepared to perfection.

Helpful?
Thank ckvetko
Bettendorf, Iowa
Level Contributor
10 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

Excellent service great food, a great booth table . As always perfect Steaks , salad and side of mushrooms. Great wine selections and dessert.

Helpful?
Thank dsloane123
Makawao, Hawaii
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I used to really love Ruth's Chris - it has always been expensive, but the quality was always there and I used to feel that it was a good value. I don't find that to be true anymore. The side dishes seem to be treated with little respect and I can make better at home. The steaks were of good... More 

Helpful?
Thank Mauisue721
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this review

Mahalo for your review. We are disappointed to hear that this past experience was not up to the standards of your past visits. Can you please email me at jbanquil@direstaurants.com with your contact information, the restaurant at which you dined, and the date of your experience so I can forward to our GM. We will have him reach out to... More 

Powell
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

There were 4 adults and 2 children in our party. We had booked well in advance and anticipated an exceptional dining experience. As it turned out, the steaks were ok, but not great. 3 of the 4 steaks for the adults were over cooked. However, the lobster that my wife and daughter had was very good. 4 adult dinners, 2... More 

Helpful?
Thank Lynn T
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this review

We are very sorry that your experience did not exceed your expectations, as that is our goal for every guests who dines with us. We would like to have our General Manager contact you to get more feedback and see what we can do in the future to make your meal a memorable one. Can you please email me at... More 

North Dighton, Massachusetts, United States
Level Contributor
11 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed 2 weeks ago

The food here was good, but EXTREMELY expensive. Everything is a la carte. We paid $30.00 for 2 side orders of asparagus. Service was good.

Helpful?
Thank Kathleen S
John B, Guest Relations Manager at Ruth's Chris Steak House, responded to this review

Kathleen, Thank you for your feedback. We are glad that you enjoyed your meal but are sorry you found the meal to be expensive. We do offer an outstanding Happy Hour from 5pm - 7pm in the bar and lounge area as well as a special "Prime Time Menu" from 5pm - 6pm, offering a 3-course meal starting at very... More 

Dallas, Texas
Level Contributor
118 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

My husband and I took our daughter and son-in-law here Friday night after their sunset beach wedding. They received a complimentary champagne toast and a surprise Strawberry Flambé desert too. As always, the food was delicious and most tender meat you can find. Our server (and helpers) kep everything smooth the entire dinner. Can't say enough good things about this... More 

Helpful?
Thank Beke3300

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$60 - US$80
Cuisine
American, Steakhouse, Gluten Free Options
Meals
Dinner
Restaurant features
Validated Parking, Television, Highchairs Available, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Discover
Dining Style
Fine Dining
Good for
Child-friendly, Romantic, Business meetings, Special Occasion Dining, Groups
Open Hours
Sunday
17:00 - 22:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 3750 Wailea Alanui Dr, Wailea, Maui, HI 96753-8300
    (The Shops of Wailea)
  • Location: United States  >  Hawaii (HI)  >  Maui  >  Wailea
  • Phone Number: 18088748880
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
2 questions
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Honolulu, Hawaii
over a year ago

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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?