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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$30 - US$30
CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly
View all details
meals, features
Reviews (218)
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215 results
Traveller rating
70
65
45
13
22
Traveller type
Time of year
LanguageEnglish
Traveller rating
70
65
45
13
22
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Reviewed 2 weeks ago

The service has been bad just about every time I have been there. last time I went the bartenders and waiters were too busy hatting to pay attention to customers. The manager was too busy entertaining his three friends and taking shots of alcohol with...employees to notice my food was never prepared. They wasted 45 minutes or more of my time, the togo food never came out. They gave me a hard time about refunding the check and wanted me to pay for a togo coke they handed my while I waited. The place was dirty inside so I sat outside which was dirty as well. I have never seen so many employee's standing in one area completely ignoring customers & there JOBS while they chat it up. They need new management really bad.More

Date of visit: June 2022
Helpful?
Reviewed 2 weeks ago via mobile

I have been to this place quite a few times over the last few months. I figured it was just an off night( every visit was on a Monday) but the lack of service is consistent. Now i will say i ate at bar every...time so table service may be better. The bar service is slow, Getting food, let alone a drink takes alot longer then usual. Always had to ask for utensils/chopsticks. Will i return? Yes because the food outweighs the service. I expect it to be slow so i just go with the flow.More

Date of visit: June 2022
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Reviewed 12 May 2022

Service so bad I signed up to review. One star required. Sunday evening at 7 pm Twenty minutes to receive drinks 1 hour fifteen minutes to order food At two hours, after requesting for service (three times), found management to be told we were incorrect...with our time analysis. Two hours twenty five minutes for food to arrive Food mediocre at bestMore

Date of visit: May 2022
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Reviewed 4 October 2021 via mobile

My daughter had seen posts for this place saying it was good. Maybe it was because they were young and didn't know any better. We ordered the shrimp fried rice, rice was good, the 4 fried shrimp on top were small and fishy tasting. The...food portions are very small compared to other sushi restaurants. We all felt that this was a grocery store quality of sushi. Things were small, bland, and just not good. We ordered enough for 4 people and ended up ordering an appetizer of the tempura shrimp - best thing of the whole meal. But we all left still hungry. We aren't big eaters so this was sad. We would have ordered more but it just wasn't good so we really didn't want to. And to top, we made reservations and they shoved us in a corner next to where people come to put orders in and pick up sushi. Fortunately, it had space enough for us to push the table out from the corner or the servers would have bumped into us. Also, felt that the choice on rolls was boring. So many better Sushi places to go.More

Date of visit: October 2021
Helpful?
RAsushiSocial, Guest Relations Manager at RA Sushi, responded to this reviewResponded 4 October 2021

PoloSusan, on behalf of our team here at RA Sushi, we sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with...More

Reviewed 20 January 2021

Drove in from out of town to get some sushi yesterday. We take care of our parents so we try to be extra covid safe and only eat outdoors. This place has a very nice fenced in porch with heaters out. It was 55 degrees...and we asked to sit out there.....the host said Nope....we ain't opening the porch up...then folded her arms and looked the other way. We said....but it's nice out and you have heaters...can't you just have one server work out there? Nope.......folded arms. Not even a let me check or let me ask the manager. Just rude. I have spent over 10 years in the service industry and have probably written two bad reviews in those years.....I'll never go back to this place. Rude customer service and unwilling to help during Covid times.More

Date of visit: January 2021
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Reviewed 29 December 2019 via mobile

We went to RA on a Sunday afternoon. Happy Hour starts at 3pm and had some great food and drink options. We were concerned about the service after reading other reviews, but we found it to be acceptable. We order shareables first, then ordered the...sushi once those arrived. We did miss one of the shareables that never came but was on our bill. The server was very nice about removing it and correcting The split of our bill. Overall the food was good and the ambiance was festive.More

Date of visit: December 2019
Helpful?
Reviewed 17 October 2019 via mobile

Invited visiting, out of town guests to Ra Sushi Atlanta for dinner. It was the biggest mistake I could have ever made. Being a Hospitality Restaurant Manager, I was shocked and saddened by the level of service we received on a slower Monday night. We...waited 20-30 minutes to be seated when the downstairs was almost totally empty. When we were seated; the server approached the table and introduced himself. He was very polite. He filled our water glasses, presented menus and left . Things went downhill from there. It took almost 20 minutes for him to return. We ordered soup, appetizers, and Sushi while our glasses remained empty. 20 minutes someone else delivered the appetizers and the soup to the table. My soup was not what I ordered. I told the back server. Her response was that she would have to notify the server. When he returned 10 minutes later, he apologized. We had to ask him for water refills. We waited another 30 minutes, watched others around us eating. Our food never came. I finally asked another server to contact a manager. No one came to our table. Finally I flagged down our server as he walked passed the table to inquire about our dinner. He apologizes informing us the kitchen was backed up, and he couldn’t give us an eta of our food. I asked him to contact a manager. He said he would notify her, but she probably wasn’t going to come to the table because she didn’t care. At this point, my guests decided they were not going to wait any longer. We asked for our check. The server left. He returned minutes later and presented a check to my guest for the appetizer and my wrong soup... My guest paid and we had to find dinner elsewhere at 9:30 pm. I couldn’t believe this was happening. With over 20 years of hospitality management experience, these are things a restaurant should not doThis was unacceptable.More

Date of visit: October 2019
Helpful?
RAsushiSocial, Guest Relations Manager at RA Sushi, responded to this reviewResponded 21 October 2019

Joseph, on behalf of our team here at RA Sushi, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via ralistens.smg.com/. We want to thank you for taking the time to share...More

Reviewed 14 October 2019 via mobile

Visited RA for the first time today and will never go back again. Waited 20 minutes for a table then waited another hour for our food that never came. Finally the server said the kitchen was backed up. Had they told us upfront we could...have left sooner. We finally left and found another sushi spot. Raw fish should not take an hour. Ugh!More

Date of visit: October 2019
Helpful?1  
RAsushiSocial, Guest Relations Manager at RA Sushi, responded to this reviewResponded 16 October 2019

Howard, On behalf of our team here at RA, we sincerely apologize for your recent experience. Our team has received your feedback, which was posted to another site and is in the process of reviewing the matter. If you have not done so already, please...More

Reviewed 8 September 2019

The restaurant has a nice bar area, a sushi bar and a comfortable dining area. The decorations are modern and it is an in spot for the locals. The service was not adequate for the quality of the place since it was slow and did...not follow up through our dinner. The food and sushi is good but the portions are small for the price.More

Date of visit: August 2019
Helpful?1  
RAsushiSocial, Guest Relations Manager at RA Sushi, responded to this reviewResponded 11 September 2019

We are very sorry for your recent experience. Please contact our team directly via ralistens.smg.com/. We would like to follow up with you regarding this matter. Thank you for taking the time to post your review.

Reviewed 13 August 2019

Starting from the crass hostess, to the incompetent manager, to the cocky bartender who asked us if we could really afford the drinks we ordered, this place has the trashiest staff I have ever seen. It was hot as hell in there too; apparently they...frequently claim their AC isn't working, as evidenced by the numerous reviews. There are so many better places to go try while you're in Atlanta. Don't let this sour your trip like it did ours.More

Date of visit: August 2019
Helpful?
RAsushiSocial, Guest Relations Manager at RA Sushi, responded to this reviewResponded 15 August 2019

Thank you for sharing your review. We understand your concern. Please take a moment to reach out to our team directly via ralistens.smg.com/. Your feedback helps us improve and we’re hopeful that you will provide us with an opportunity to serve you again.

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Frequently Asked Questions about RA Sushi

Yes, RA Sushi offers takeaway services.

RA Sushi is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5