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Shula's America's Steak House

12042 W Broad St, The Hilton Richmond Hotel & Spa, Richmond, VA 23233-7689
+1 804-565-7000
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Overview
  • Excellent52%
  • Very good22%
  • Average12%
  • Poor10%
  • Terrible4%
Travellers talk about
“steak” (64 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
12042 W Broad St, The Hilton Richmond Hotel & Spa, Richmond, VA 23233-7689
All Details
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Reviews (157)
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1 - 10 of 155 reviews

Reviewed 2 weeks ago

We had prime ribs that were perfectly cooked. 8 oz. Not salty like most other steakhouses. Big enough for us to have the second half for breakfast. Yum. Waiter and manager were very nice, helpful and friendly. It is a bit pricey so be prepared...More

Thank AshleyH88
Susan J, Manager at Shula's America's Steak House, responded to this reviewResponded 1 week ago

Thanks for letting us know how much you enjoyed your dining experience at Shula's. Aren't leftovers great?!! Hope to see you again soon!!

Reviewed 3 weeks ago

Very underutilized restaurant, probably due to cost. Had one so-so experience, but other times have been good food and service. I know others have not been impressed, but our times have been good, so I think we got the good staff times. Steaks are above...More

Thank CHARLES A
Susan J, Manager at Shula's America's Steak House, responded to this reviewResponded 1 week ago

Thank you for response. I am sorry about that one experience but am glad that you came back and gave us another chance. We appreciate your continued support.

Reviewed 16 August 2017

I used to go here for special nights and Anniversaries with my Wife but now that I am single I still go there because I like the food. All of their Beef is Angus Prime and awesome. The Tomahawk Ribeye (COwboy Ribeye on the menu)...More

Thank BenSprouse
Susan J, Manager at Shula's America's Steak House, responded to this reviewResponded 1 week ago

Sorry for the delayed response to your review but be assured it is definitely appreciated. The Cowboy steak is absolutely a Shula favorite. Thanks for sharing your experiences with us.

Reviewed 15 August 2017

Food came out quickly and our steak was cooked exactly to order, the waitress who helped us was very nice, I felt the price was fair for what we got and the quality of the food was great.

Thank lauragreen5
Susan J, Manager at Shula's America's Steak House, responded to this reviewResponded 1 week ago

I appreciate your comments about our staff,service and food. We pride ourselves on all three and glad to hear that they met your expectations. Thank you for visiting Shula's. We hope to see you again!

Reviewed 12 August 2017 via mobile

Wonderful food and service. The drink prices are a little insane but the food is worth every penny. I liked it better than Ruth's Chris. My hubby said it was his second favorite, after Ruth's.

Thank zagnutmom
Reviewed 26 June 2017

Had breakfast at restaurant on Sunday morning when staying at Hilton. Excellent meal and service. Buffet was plentiful and all food was very fresh

Thank Smcbamdol
Reviewed 18 May 2017

Took my son/family there for his 18th birthday and spent well over $800. At these prices I would have expected one of the best steaks in town. We got the New York Strip and it was definitely not prime . I have had better cuts...More

Thank blongtrance
Reviewed 8 April 2017

Shula's is the restaurant that serves breakfast in the morning for guests of the Hilton. It opens at 6:30 AM. I arrived at around 6:40 AM with the intent on ordering breakfast off the menu. I walked in to find no one. I waited for...More

Thank jiml3222
Reviewed 3 April 2017

Nice atmosphere but disappointed food and disappointing service. They have pricey fine dining on one side and a little less pricey, But not much, on the bar side.

1  Thank tombob7
Susan J, Manager at Shula's America's Steak House, responded to this reviewResponded 4 April 2017

Thank you for sharing your concerns. I'm sorry to hear that you were disappointed. I hope that you do try Shula's again.

Reviewed 3 April 2017

Unfortunately we've been there only for a very quick lunch before flying home... but we had excellent starters and burgers. Staff was great! We look forward to visit again to taste the Shula cuts!!

Thank Ramona P
Susan J, Manager at Shula's America's Steak House, responded to this reviewResponded 4 April 2017

I'm glad to hear that you enjoyed everything. The burgers are great. We can't wait for you to come back and try the steaks!!!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$25 - US$100
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Business meetings, Groups, Special Occasion Dining
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 12042 W Broad St, The Hilton Richmond Hotel & Spa, Richmond, VA 23233-7689
    (West Broad Street)
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-565-7000
  • E-mail
Description
Shula's Steak House is the classic American steakhouse. Our restaurant is themed after 1972's Undefeated Miami Dolphins and their "Perfect Season" - the only team in NFL history to finish a season 17-0. The SHULA CUT is Premium Black Angus Beef that has to meet 10 science based specifications, which exceed the standards of USDA Prime. One of the featured entrees is the 48 oz Porterhouse. Those who finish it join Shula's 48-Ounce Club, which currently has more than 34,600 members. In addition to exceptional steaks, Shula's offers fresh seafood, lamb porterhouses daily and prime rib on the weekends. We also offer an award-winning wine list featuring a variety of selections to make your dining experience a perfect one. Experience fine dining at its best with steak and seafood dishes. Enjoy a casual atmosphere in lounge with the full menu along with your favorite burgers and sandwiches. Shula's continues to cater "Perfect" group functions and dinners in our private dining rooms. For additional information about reservations, Corporate and Social group Functions, Rehearsal Dinners, Presentations, Seminars, or Dining Experiences, please contact: Meredith Wright Business Development Manager. Make your reservation today through OpenTable.
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