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Ruth's Chris Steak House - Kennesaw

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620 Chastain Rd NW, Kennesaw, GA 30144-3020 (Busbee Parkway)
+1 770-420-1985
Website
Today
11:30 - 22:00
Closed now
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Hours:
Sun - Thu 11:30 - 22:00
Fri - Sat 11:30 - 23:00
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192 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Acworth, Georgia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

My husband and I have been married 21 years and we always go out for a nice meal for our anniversary. Over the years we have gone to Morton's, Rays on the River, Canoe and many more. After a less than enjoyable experience I think this establishment needs to retrain their staff. When we arrived the place was empty but... More 

Helpful?
Thank hollyp121
Atlanta, GA
Level Contributor
44 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

We decided to dine here after calling to confirm availability at about 9:30 on Friday 5/5. The hostest was great. Our server, not so much. He was cold and disinterested. He didn't tell us the specials. We over heard them much later on in our meal from another server sharing them with her table. He didn't pour water when we... More 

Helpful?
Thank mikeloveshotels
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this review

I'm glad you enjoyed the steak and sides, but I'm sorry to hear the service fell so short of your expectations and our highest brand standards. So that I may personally apologize and ensure you give us another change to make a great impression, I do hope you'll consider giving me a call, (770) 420-1985. Hope to hear from you!... More 

Cumming, Georgia
1 review
Reviewed 3 weeks ago via mobile

Had diner with my son. Nothing could have been bettter. Food and service were excellent. We were made to feel so welcomed.

Helpful?
Thank jfuzz2
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this review

I'm thrilled you and your son had a lovely evening with us! Thank you for the excellent feedback -- we appreciate it. We look forward to welcoming you two back again soon! All the best, Foster Smith, General Manager More 

Acworth, Georgia
Level Contributor
51 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

First and foremost, the food here is always excellent and of the highest quality. The issue I had on my recent visit left me asking myself questions when I left. I was asked to remove my hat. Fine, I get it, it's fine dining so I did as asked without complaint. Service from that point was impeccable. The problem I... More 

Helpful?
Thank mrdriggy
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this review

I'm sorry you felt singled out by having to remove your hat. I encourage you to reach out to me at (770) 420-1985 so that we can discuss this further. Thank you -- I look forward to hearing from you. All the best, Foster Smith, General Manager More 

Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

Me and my wife absolutely love this place. Every time we are greeted as if we are old friends not guests spending money. The service is excellent and the food is superb.

Helpful?
Thank Andrew G
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this review

I'm thrilled you and your wife have been such fans, Andrew -- thank you for the kind words! It's really all I could ask for knowing the food and service alike have been impressive, and I hope we'll see you again soon for a bite. Until then, Foster Smith, General Manager More 

1 review
Reviewed 4 weeks ago via mobile

What started as great service started sliding downhill. Our previous visit last August was 10x better than this visit. Salad was average, ribeye was average and not seasoned, spinach was great, dessert was poor (dry) and bottle of wine was good. My daughter's chicken was dry & overcooked!! We paid $380 including tip for a very average meal and subpar... More 

Helpful?
Thank Melissa J
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this review

Thank you for taking the time to let me know about your recent experience at our restaurant, Melissa. We certainly don't settle for average, and I'm very sorry that we left you with that impression this time. As someone who has dined with us before, I'd love the opportunity to show you that we've still got what it takes to... More 

Kennesaw, Georgia
Level Contributor
3 reviews
Reviewed 4 weeks ago

Just had cocktails before bed but it was a great atmosphere. Next time I'll be sure to have dinner also!!!

Helpful?
Thank Clark T
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this review

I'm so glad the drinks and atmosphere were just what you had in mind, Clark -- thank you for coming to see us! I hope you'll make it back again soon! Take care, Foster Smith, General Manager More 

Santiago Metropolitan Region, Chile
Level Contributor
14 reviews
9 restaurant reviews
Reviewed 11 April 2017

To start with the ambience was great, we went there for lunch just for a nice steak and the restaurant was very elegant with table cloths (hard to find in the US) and wine glasses. We really enjoyed going through the menu and understanding the different choices while we end up ordering a set menu with the best steak and... More 

Helpful?
Thank piuli78
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this review

It's wonderful to hear that you enjoyed a nice steak lunch with us! We're all about a delicious meal in a comfortable, yet upscale environment, so I'm glad you loved the ambiance as well. Here's to hoping we'll have the opportunity to welcome you back on your next visit to the United States. All the best, Foster Smith, General Manager More 

Silver Spring, Maryland
Level Contributor
340 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 5 April 2017

As one might expect, the meals and service were exceptional. Indeed, steaks, salmon, seafood appetizers, salads, and sides were very, very good. The only complaint from a couple of colleagues was the lobster bisque (as in, not very good). There are some good wines to be had in $50 to $75 price range. It will be an expensive evening, but,... More 

Helpful?
Thank Ron R
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this review

Thank you for taking the time to leave us such a complimentary review, Ron. I'm thrilled to hear that amost everything was exceptional, and you can rest assured I'll share your feedback about the lobster bisque with our culinary team. We look forward to welcoming you back. Best wishes, Foster Smith, General Manager More 

A TripAdvisor Member
Reviewed 26 March 2017 via mobile

My boyfriend and I booked a table reservation with Ruth's Chris Steakhouse in Kennesaw for our 3 year anniversary. It was his 2nd time eating at a Ruth's Chris (he had never been to this location) and it was my first experience. We were extremely underwhelmed. We both ordered steaks, mine came with a scallop, crabmeat on top and a... More 

Helpful?
Thank A TripAdvisor Member
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this review

As you can imagine, it's incredibly disappointing to read about your experience. We never want our guests leaving underwhelmed, most particularly when they have chosen us to celebrate such a momentous occasion. What you describe clearly falls short of our highest brand standards, and I certainly want to do what it takes to ensure you give us a second chance... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40 - US$60
Cuisine
American, Steakhouse, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Dining Style
Casual Elegant
Good for
Child-friendly, Groups, Romantic, Business meetings, Special Occasion Dining
Open Hours
Sunday
11:30 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
11:30 - 23:00
Location and Contact Information
  • Address: 620 Chastain Rd NW, Kennesaw, GA 30144-3020
    (Busbee Parkway)
  • Location: United States  >  Georgia (GA)  >  Kennesaw
  • Phone Number: +1 770-420-1985
Description
A great steakhouse experience is waiting for you at Ruth’s Chris Steak House in Kennesaw, Georgia. Ruth’s Chris of Kennesaw is located in the lobby of the Embassy Suites Hotel and features our expertly prepared USDA Prime steaks served sizzling on a 500° plate and an award-winning wine list.Our Kennesaw steak house provides guests with a warm, comfortable atmosphere while the dense foliage of the open-atrium hotel envelops our restaurant in an air of casual elegance. For your next date night, business meeting or private party, our Kennesaw steakhouse offers superior service and a dining experience you’ll remember long after the meal is done.

Questions & Answers

Questions? Get answers from Ruth's Chris Steak House - Kennesaw staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?