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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Mentioned in

  • 12 Delicious Destinations for Foodies | SmarterTravelsmartertravel.com

Location and contact

Central Business District
0.6 km from The National WWII Museum
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Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch
CUISINES
American
FEATURES
Takeout, Parking Available, Wheelchair Accessible, Serves Alcohol
Reviews (252)
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245 results
Traveller rating
165
66
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5
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LanguageEnglish
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Traveller rating
165
66
5
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5
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All reviews king cake sushi sandwiches salad french quarter great deli cajun spices bakery nola
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Reviewed 17 January 2021

We stopped in to pick up a few extra groceries and supplies for adult beverages for our stay for the week. There are a lot of options in this store. Liquor, Bakery, Produce, Hot Foods, and all the regular selections of a full size grocery...store. We found everything we needed.More

Date of visit: December 2020
Helpful?1  
Reviewed 7 November 2020

I visited the Rouses this morning to swap out a cheaper bottle of mine for a more expensive one. My partner, who is Caucasian, and I had done a similar swap a week earlier and no ID was required of him. This morning, I was...on my own and when I tried to exchange the wine the customer services assistant who was at the desk around 10:45 am insisted on ID. I told her how we had been able to swap out the wine previously. She then said that must have been four months ago and I countered that no, it was a week ago and even showed her the receipt from the previous exchange. Looking at the receipt, she then improvised and said it may have been accepted because we bought other things. I offered to buy other things so I could swap out the wine but she was adamant about not letting me do so. I understand shops have rules but typically when shops themselves have broken their own rules and are informed of that, they give customers a pass, at least the first time. That's the approach Trader Joe's (20 minutes from Duncan Plaza and Whole Foods (10 minutes from the Quarter) take. Incidentally, I found it amusing that I was asked to produce ID at Rouses to return wine but I have never been asked for ID when I buy wine. All my receipts have my birthdate as 1/1/1960 which is not correct. Seems like Rouses is willing to break rules when it suits its purposes but not when it helps customers. I was so ticked off by the episode that I decided to do a walk around the store and compare prices with Trader Joe's. (For French Quarter residents, it is a $15 Lyft ride which you will make up in savings or you can pick up a bus at Duncan Plaza that takes 25 minutes). A half gallon of branded organic milk at Rouse's costs $5.29 --it's nearly $2 less at Trader Joe's for its own brand of organic milk. A 10-oz container of Sabra humus is $3.99 versus $2.99 for a similar size container of just-as-yummy Trader Joe's humus and broccoli slaw is $1 cheaper. A to Z Pinot Noir is $16.49 at Trader Joe's versus more than $18 at Rouses. In addition to the fantastic prices, Trader Joe's is very good about returns. I have returned wine at Trader Joe's and they have always happily accepted it. Unlike Rouses, where customer service is inconsistent and capricious, Trader Joe's always provides GREAT customer service.More

Date of visit: November 2020
Helpful?
Reviewed 22 September 2020 via mobile

I have been to rouses several times as I am a native in new Orleans. The prices are very high compared to other grocery stores and the bakery department has a lot to be desired. Things look good in the bakery but when I get...home and try it it is utterly disgusting. The cookies are always burnt, the cakes are dry, and the different kinds of bread all taste the same. They use the cheapest ingredients, even winn dixie and walmart bakeries are better. Don't waste your time. This is a local chain grocery store. Other local grocery stores are better such as dorignacs, zuppardos, and roberts.More

Date of visit: September 2020
Helpful?
Reviewed 25 February 2020 via mobile

Rouses king cake like eating cardboard with cinnamon sugar on it. They used to have cheap spring water and Donnie wants to sell you tap water that's been purified

Date of visit: February 2020
Helpful?3  
Reviewed 13 February 2020

I posted a request on VarageSale asking for information about where to get special Creole and Cajun seafood spices (and recommendations for which ones to get) and the replies sent me to Rouses. I wanted some special 'Cajun' samples to take back home for my...daughters. So... you can either pay a lot of money for stale Creole and Cajun spices at the rip-off souvenirs shops or you can go to Rouses to find a much wider and fresher selection of these spices, including the ones that New Orleans people actually use for sale in 8 oz containers, and be assured that at Rouses market you will get more quantity for a lot less money.More

Date of visit: February 2020
Helpful?1  
Reviewed 6 February 2020

There’s no Whole Food Market in New Orleans but we had the luck to find another gem of a supermarket: Rouses. It is centrally located in the heart of the business center of the city, so it's easy to drop in to or on your...way home from work to grab a few things. They have a nice seating area, inside the supermarket, but also outside. Plenty of pretty, metallic, green tables and chairs. The dining area inside has a HDTV for you to relax and enjoy your food. The customer service here is very good and helpful: they always go above an beyond to assist the customers. They have the salad station, the hot cajun and creole bar, the bakery. Our favorite part is the hot food station: they always have a great variety of fresh, daily cooked and prepared items to choose from! The fruit and vegetables corner is a feast for your eyes. You can find veg and gluten free food options. Great quality products at a reasonable price. This truly is a cool supermarket with so many options that you have a tendency to feel overwhelmed. We went there two or three times, we sat outside and ate our prepared food. We bought also some cheesecake for later, at the hotel. We loved the place and we found it as a great alternative to unknown city restaurants Highly recommended.More

Date of visit: January 2020
Helpful?1  
Reviewed 31 January 2020

Rouse’s carries all the staple items for residents, but also those items that tourists like to bring home at a much lower price than the touristy stores and souvenir shops. We like to share a bottle of wine in the courtyard of our hotel, and...they carry a nice selection. You can find Aunt Sally’s pralines, tins of Cafe du Monde coffee, cajun spices, and so many other items here. We make sure to stop in at Rouse’s whenever we are in New Orleans!More

Date of visit: January 2020
Helpful?1  
Reviewed 26 January 2020

Great place to pick up those NOLA food favorites at grocery store prices rather than tourist trap stores around Bourbon street. Had a wine at Commander's Palace and found it at Rouses at about 1/3 the price, perfect find with help from their wine staff....This time of year, Jan./Feb. there are King Cakes galore and very tasty and reasonably priced. Also good sushi for take out.More

Date of visit: January 2020
Helpful?
Reviewed 25 January 2020

What a cool find-had too many beers to mention & take out food bar with a huge variety of fresh fruits & vegetables.

Date of visit: January 2020
Helpful?1  
Reviewed 10 January 2020

What do you need, all here, beer, wine, deli, regular groceries . Nice large store not far from French quarter. Much better prices than in FQ

Date of visit: January 2020
Helpful?1  
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