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Chili's Grill & Bar

€€ - €€€American, , Mexican
18900 E 39th St S, Independence, MO 64057-2313
+1 816-795-0100
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Overview
  • Excellent14%
  • Very good29%
  • Average34%
  • Poor14%
  • Terrible9%
Travellers talk about
“queso dip” (2 reviews)
“shrimp” (3 reviews)
Open Now
11:00 - 23:00All hours
CUISINES
American, Bar, Mexican, Southwestern, Pub
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
18900 E 39th St S, Independence, MO 64057-2313
All Details
Write a ReviewReviews (41)
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1 - 10 of 40 reviews

Reviewed 15 September 2017 via mobile

I occasionally like Chili's to eat every now and then. The food was actually good. But it took some time to get the order to the table.

Thank terrry61
Reviewed 25 August 2017 via mobile

Went there to have a drink and watch game bartender sat there for 40 min and bartender didn't even ask for taking my food order even tho it was not even busy it was just 2 guest sitting beside me and they had the same...More

Thank Aakash P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 29 August 2017

We apologize for this, Aakash, because excellent service is what we aim for. Please help us by sharing details about your experience directly with management. Simply email social@chilis.com to do so, and we hope you come back to watch your next game.

Reviewed 20 August 2017 via mobile

We like Chili's and stopped by this one on a Sunday afternoon around 1:30 pm. We were seated in ten minutes. Our waitress, Hailee, was very friendly and attentive. Nevertheless, our food took about 25 minutes to arrive. All the dishes tasted good but were...More

Thank Doc-Rocketman
Reviewed 26 July 2017 via mobile

Food mashed potato was cold. A little loud for lunch. Otherwise good appetizer was delicious. Potato soup a little runny.

Thank Laura M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 28 July 2017

Glad you enjoyed the appetizer, Laura, but we’d like you to enjoy every part of your meal. Please feel free to email social@chilis.com and share feedback about the food directly with management. We look forward to serving you again soon.

Reviewed 8 July 2017 via mobile

The service is very slow and poor. The food is average at best. The restaurant was not very clean. Please retrain your staff.More

Thank OnTheGo64082
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 11 July 2017

We apologize for this, as we work very hard to maintain a friendly and inviting atmosphere, and it seems that wasn’t the case for your visit. Can you please share additional details about your visit directly with a member of management by emailing social@chilis.com? We...More

Reviewed 4 July 2017 via mobile

Nice clean restaurant. Had a tasty hamburger and fries. Very slow service but fortunately we weren't in a hurry. One the guys in our party of 4 had an incorrect bill (check). Not impressed.More

Thank Rita R
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 6 July 2017

Glad to hear you enjoyed the hamburger and fries, Rita, but timely, attentive service is also important to us. Help us address this by emailing social@chilis.com to share your experience directly with a member of management. We look forward to impressing you on your next...More

Reviewed 26 June 2017

I ordered the Southwest BLT combo. I asked our server if they used hot house tomatoes. She paused and said, "No, they're just regular tomatoes." The combo has a half sandwich, soup, and seasoned fries. The half sandwich had one smallish hot house tomato, one...More

Thank kcmark
Reviewed 17 June 2017 via mobile

The servers were friendly enough but my order was mixed up and the floors were quite sticky in the way to our table. The pay at the table feature was fine but the printer was out of ink.

Thank osanida
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 20 June 2017

Glad you enjoyed your service, but we’d like to hear more about your order mix up. Our goal is to provide excellent food and service in a welcoming atmosphere at all times. Please leave feedback directly with management by emailing social@chilis.com.

Reviewed 4 May 2017 via mobile

Staying in the area on business, and this is close to the hotel. Maintains the standard Chili's menu and layout. Sat in the bar. Relatively busy for Thursday night. Ordered chips and salsa and spinach queso. Chips and salsa were good, and co-worker enjoyed the...More

Thank queendork76
Reviewed 12 March 2017

It's nice to find a place that has great service that doesn't hover over the table when friends get together. Their staff is well trained and very pleasant. The food is American with desserts to die for. The availability of seating was plentiful. The restaurant...More

Thank Patricia C
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Bar, Mexican, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Groups, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 22:30
Tuesday
11:00 - 22:30
Wednesday
11:00 - 22:30
Thursday
11:00 - 22:30
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 18900 E 39th St S, Independence, MO 64057-2313
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-795-0100
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