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745 Parkway, Gatlinburg, TN 37738-3205
+1 865-436-6413
Today
07:00 - 00:00
Open now
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Hours:
Sun - Sat 07:00 - 00:00
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Charleston, South Carolina
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

We were in the McDonalds on the main thoroughfare in Gatlinburg on January 23, 2017 and the smell in the women's restroom was terrible. There were dirty diapers in the waste basket in the handicapped stall and worse of all there was no toilet tissue in that stall. There were three stalls total and two of the three stalls had... More 

Helpful?
Thank Charlotte V
Columbus, Ohio
Level Contributor
36 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

My son is a picky eater, so wouldn't eat at the sit down restaurant we had been at. Knowing that he'll eat McDonald's nuggets in a pinch, we went here next. It was dirty and gross. I tried his apple slices and they were mealy and probably expired. He took one bite of his nuggets and the look on his... More 

Helpful?
Thank jgriffith1031
Lakeland, Florida
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

We went in and ordered our food and went back in the dining area. Not one table was clean. Napkins and French fries all over the floor. Most disgusting McDonalds I have ever been in. The store was not busy so there was not any excuse to be that way.

Helpful?
Thank Larry D
Cincinnati, Ohio
Level Contributor
9 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 25 November 2016

I always stop here when I come to Gatlinburg, Tennessee. Sure don't have to twist my arm to eat here for breakfast, lunch, and supper. Really affordable. Everyone is very caring.

Helpful?
Thank Richard Y
London, Kentucky
Level Contributor
49 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 24 November 2016 via mobile

We stayed in downtown Gatlinburg and decided to get something quick for breakfast. Walked in about 8:30am, place was dirty and had no carbonated beverages due to them being out of CO2. This is a direct reflection on the management here. The standards of this McDonald's are nonexistent. Choose another establishment.

Helpful?
Thank d_t_dixon2014
Pall Mall, Tennessee, United States
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 November 2016

We ate supper and breakfast here. The food was well cooked and tasty both times. On Novemer 16th in the morning hours we were served by a very pleasant cashier who closely resembled Ashley Judd. She was so nice. She smiled at everyone, was courteous to the customers, and wished us a blessed day when we left.

Helpful?
Thank Angela D
Seaford, VA
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 November 2016

Plus side: The food was good and fresh. Enjoyed nuggets, burgers, and fries. With the loss of Shoney's on the main parkway, I'm glad that one affordable dining option still remains. Down side: Forgot my sundae, came back from the Inn to get it. No HONEY for my nuggets. Now, I know a few years back McDonald's did away with... More 

Helpful?
Thank SmokyMountainLover00
Chillicothe, Ohio
Level Contributor
37 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 25 October 2016

Regardless of when I've been to this McDonalds, the staff is always miserable. We go strictly for drinks most of the time. I made the mistake of ordering a Pumpkin Spice Iced Coffee. They couldn't ring it up right, nor could they figure out that I didn't want a Late', but an Iced coffee. The place is always dirty as... More 

Helpful?
Thank speakman11
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 October 2016 via mobile

Horribly taken care of. Always seems to be busy but seems to be due to slow service. Smells horrible inside this restaurant. Needs to be cleaned more often through the day.

Helpful?
Thank Chad W
Cincitucky
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 11 October 2016

I have to say this is the dirtiest McDonald's I have ever seen. Where is the health department. I have been twice this year and both times there were flies all over and the tables hadn't been cleaned for what I assumed was all day.

Helpful?
Thank Amber R

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
US$20
Cuisine
American, Fast food
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Kids, Cheap Eats, Child-friendly
Open Hours
Sunday
07:00 - 00:00
Monday
07:00 - 00:00
Tuesday
07:00 - 00:00
Wednesday
07:00 - 00:00
Thursday
07:00 - 00:00
Friday
07:00 - 00:00
Saturday
07:00 - 00:00
Location and Contact Information
  • Address: 745 Parkway, Gatlinburg, TN 37738-3205
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6413

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?