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Ben & Jerry's

638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
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  • Excellent49%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“ice cream” (113 reviews)
“waffle cone” (16 reviews)
“dipped cones” (2 reviews)
Closed Now
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638 Parkway, Gatlinburg, TN 37738-3204
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Reviews (201)
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31 - 40 of 200 reviews

Reviewed 16 March 2017

This place has a very delicious ice cream, I've tried the sundae over there and it was very yummy, This place is a must to try

Thank beachseeker23
Reviewed 14 February 2017

Yeah it is overpriced but it is so good! If you sign up on their website they will send out coupons for you to use! Most people stop in at least once just to say they have been there! We have been several times!

Thank felicia82004
Reviewed 3 January 2017

Of course it is Ben and Jerry's and it is the best Ice cream on the strip! It is right on the main street and if I behave, I get an ice cream here!

Thank mzbh2016
Reviewed 23 December 2016

when you are visiting Gatlinburg,be sure to visit Ben&Jerry's for a delicious ice cream treat, if the weather is warm just take a seat, while you are enjoying yourself, watch other visitors having fun

Thank riteobie
Reviewed 9 November 2016

On a very hot, late June day we attempted to cool off with some old fashioned and very delicious ice cream. We had a large group but the serving staff was very helpful and patient! Good choices of flavors...as usual.

Reviewed 6 November 2016 via mobile

I am not a fan of Ben or Jerry, but I do love their ice cream! The staff was friendly and the ice cream was outstanding! Ben and Jerry have crappy politics, but they have great ice cream!

Thank Rome M
Reviewed 3 November 2016

This first November week in Gatlinburg has been very warm. Hence, the need for ice cream. Ben abd Jerrys is right on the Parkway and was just a short walk from the convention center. I walked in and ordered two scoops of mint chocolate chip...More

1  Thank Patrick C
Reviewed 26 October 2016

We got waffle cones with our favorite flavors. Outstanding ice cream, great taste, worth the price. Loved it!!!!!!!!!!!!!!

1  Thank Mary D
Reviewed 25 October 2016 via mobile

Ben and Jerry's has wonderful ice cream. They serve it to you baskin robins style. I guess I was thinking it would be more of a restaurant setting since they are one of the gold standards for ice cream in this country. But we were...More

Thank Sylvia W
Reviewed 18 October 2016

We loved this place. We stopped in every time we were close. They have a great selection and the flavors are wonderful. Never had bubble gum ice cream but it was surprisingly good.

Thank tom d
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
  • E-mail
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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