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Best Italian Cafe & Pizzeria

Certificate of Excellence
€€ - €€€
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,577 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 1,574: English reviews
Mayfield, Kentucky, United States
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 11 October 2014

It was okay but a lil pricey but of course about everything in Gatlinburg is...good location and didn't have to wait but a few minutes

Thank Elaine B
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 8 October 2014 via mobile

I am sitting in Best Italian now. I waited 10 minutes for a refill. It is not very busy tonight. I normally go to the other location and I never had any complaints there. This location is awful. Slow service and the food is not very good.

Thank Barion B
Murray, Kentucky
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 October 2014

So glad we found Best Italian Café many years ago hidden away in a small shopping center after experiencing Ober Gatlinburg. They still provide the best pizza and garlic rolls in the south for the most affordable prices. Although apparently they have expanded by opening another location more visible on the Parkway in addition to this one, the original has... More 

Thank Kyle1609
Dublin, Virginia
Level Contributor
107 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 6 October 2014

Not horrible by any means but really nothing great. I enjoyed the garlic rolls but was really disappointed by the lack of seasoning in the spaghetti marinara. My husband got a burger and fries, which he said was okay. The service was not great. The restaurant employs a lot of foreign servers, which is fine but there seems to be... More 

Thank kitten4762
Maysville, Kentucky
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 6 October 2014

Stayed in town for 3 nights in mid Sept. and tried it out for the 1st time. My wife & I both liked it. The garlic rolls are the best I've had. Huge portions

Thank mthayden
Meridian, Mississippi, United States
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 October 2014 via mobile

Best Italian is always on our list of places to eat in Gatlinburg. Everything we've ever had on the menu is excellent, but the true star for us are the garlic rolls! We've even popped in mid-afternoon for garlic rolls as a snack! The portions are huge-even at lunch! Calzones the size of a football! We never leave hungry, and... More 

Thank Missy D
Tyler, Texas
Level Contributor
73 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 4 October 2014

Our hotel staff recommended this place for good Italian food. They were right on this one!! It was in walking distance from the hotel (parking & traffic can be an issue) and the food was very flavorful and definitely not "pre-fab" Italian. The restaurant lacked just a teeny little in the "ambiance" department, but I would return just because the... More 

Thank ChixSouth
Evansville, IN
Level Contributor
34 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 4 October 2014

This is my son's favorite. We ate there for lunch. I had the small antipasta salad. Loaded in meat and cheese. Only downfall is it was swimming in dressing. Next time will ask for dressing on the side. Hubby and son split lunch pizza and spaghetti and meatballs. My meat ball was moist and tasty. Son liked spaghett so much... More 

Thank lighthouser41
Indianapolis, Indiana
Level Contributor
64 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 October 2014

Be prepared...there is no dieting here! The butter and garlic rolls will throw any diet out the window. While the front is unassuming, please ask for outdoor dining along the stream. You would never know this was an option, but it is a hidden treasure. Great pasta and pizza. Service was very attentive, but a little overwhelmed by being understaffed,... More 

Thank IndyTravelingGuy
Maryville, Tennessee
Level Contributor
72 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 October 2014 via mobile

This restaurant has Italian food, along with burgers and salads. We had hamburgers, which were large and delicious. Like most Gatlinburg restaurants, it was a bit pricey, but not exceptionally so.

Thank Arlene F

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Italian, Pizza
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Local cuisine, Cheap Eats, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?