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Best Italian Cafe & Pizzeria

Certificate of Excellence
€€ - €€€
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 23:00
Closed now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,555 Reviews from our TripAdvisor Community

Traveller rating
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Showing 1,552: English reviews
Atlanta, Georgia
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 16 September 2014 via mobile

Food was just okay and about $10 plate for lunch. It was the service that earned the low rating. A group sat down after us, ate, and was paying before our food arrived.

Thank eddiec1234
Level Contributor
1,099 reviews
639 restaurant reviews
common_n_restaurant_reviews_1bd8 1,656 helpful votes
5 of 5 bubbles Reviewed 15 September 2014

The other night we were in Gatlinburg & in a hurry. So, I stopped in Best Italian to place a to-go order. I ordered one lasagna & one kids pasta. They allowed me to get half the kids pasta with sauce and the other half with butter. My lasagna also came with garlic knots and a side salad. I waited... More 

Thank daisyferret1
Hermitage, Tennessee
Level Contributor
34 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 September 2014

This resturant is a locally owned and operated in Gatlinburg, with two(2) locations. The service was great, the staff was very informative and courteous. Pizza's were very tasty and cooked to perfection. The Calzones were big for two people to eat and they wre delicious. If you have a tast for Italian food, then I recommend this resturant to experience... More 

Thank Richard W
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 11 September 2014 via mobile

We got there and it was insanely crowded, there wasn't really anywhere to wait so we asked if we could sit outside. Didn't see signs of a waiter until 10 min after we got there, which was fine we weren't in a hurry. It started pouring raining so we hurried inside and sat at the bar, we again didn't see... More 

Thank Hannah H
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 11 September 2014

This wonderful restaurant is tucked away down an alley but it is more than worth the extra effort to find it. The garlic knots are the best I've ever had. Every entree we've tried has been delicious. The pizza is great. The service is great. If the weather is nice be sure to ask to sit on the patio which... More 

Thank LV0865
2 reviews
1 of 5 bubbles Reviewed 9 September 2014

We came today around lunch time, the place was empty and that should have been our first sign. My boyfriend had been before and loved it. We were taken to a table by a guy who had been sitting in a booth texting when we first came in. All he said was what can we get you to drink. When... More 

Thank Katie V
Charlotte, North Carolina, United States
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 September 2014

The only nice things we have to say is that the hostess was friendly and the fried mushrooms were good. The waitress was not the nicest, told me they would not be able to get me the kind of soda I asked for due to someone needing to change the syrup and it could be a while, and they were... More 

Thank Jenny J
Athens, Tennessee
Level Contributor
24 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 8 September 2014

ordered a large cheese pizza. the cheese was way too much. it was like I ordered triple cheese on my pizza. so much cheese I had to scrape most of it off. I wouldn't order it again.

Thank tashad0000000
Gulfport, Mississippi
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 8 September 2014

It really is the best Italian cafe and pizzeria. Comparative to the prices of Olive Garden (probably even a little lower) and really good food. My daughter got the kids pizza which was more that what she could eat (she is only 4). I got the chicken parm (was awesome), and my fiance got the shrimp alfredo. He enjoyed his... More 

Thank PattiK86
Level Contributor
74 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 6 September 2014

... that it is probably one of the top 10 Italian meals that I've ever eaten. Suggested to us by friends, we pulled up and I was thinking "no way this is even going to be decent". we decided to give it a try and man am I glad that we did... Excellent, huge portions. The lasagna was delicious. The... More 

Thank Matt S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Italian, Pizza
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Cheap Eats, Groups, Kids, Special Occasion Dining, Child-friendly, Local cuisine
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?