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The Village Cafe & Creamery

634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
+1 865-436-0888
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Overview
  • Excellent79%
  • Very good12%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“ice cream” (40 reviews)
“cute spot” (2 reviews)
Open Now
09:00 - 21:00All hours
CUISINES
American, Cafe
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
All Details
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Reviews (150)
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11 - 20 of 150 reviews

Reviewed 13 November 2016

Very friendly owners and excellent coffee. My wife got a suger free coffee drink and said it was really good. Good enough that we stopped there three nights in a row while out for our evening walks of the strip. Located in the back right...More

Thank visionsindigital
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 9 January 2017

So glad your wife enjoyed her coffee. We are grateful to our repeat customers. We strive to give our customers the best. It's nice to know that 'our best' was just right for you and your wife. We appreciate you and look forward to seeing...More

Reviewed 30 September 2016

Stopped in to this small coffee shop for a quick evening fix before I passed out from lack of sleep and was happy to have gotten my coffee so quickly and well made. I would visit again.

Thank MechSurfer6
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 3 October 2016

Thank you for your kind review. So glad that you enjoyed your iced coffee. We are happy when our customers are happy. We appreciate your business and hope that you will stop by again and let us serve you. God Bless!

Reviewed 22 September 2016 via mobile

The ice cream may be ok but the coffee was not. I ordered a mocha frappe and it was not good at all. The coffee was poured out of a plastic pitcher from the fridge. The shake that my boyfriend got was not very good...More

Thank Bix B
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 25 September 2016

I am so sorry that you did not like your frappe and shake. We work hard to please our customers and are greatly disturbed to hear that you were disappointed. I only wish that you had mentioned this to us before you left the shoppe,...More

Reviewed 19 September 2016 via mobile

Stopped in for a sweet treat while walking around town. No disappointment here! We were treated with great conversation as well as delicious ice cream!

Thank MackTam
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 20 September 2016

Thank you for your kind review. We love talking to our customers when time allows. So glad we had the opportunity to spend time chatting and getting to know one another. Blessings!

Reviewed 15 September 2016

Homemade Ice Cream at it's best. Since homemade ice cream is not mass produced like the big chain shops are, the overwhelming range of flavours are not available, but the 15 or 20 choices that change regularly cannot be matched in a production factory. The...More

Thank Aegiss1
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 18 September 2016

Thank you for the awesome review! I would like to clarify that our ice cream is not made in-house, but is made in Nashville. I am so sorry if we gave you that impression. Our ice cream is very good quality and tastes great. Everyone...More

Reviewed 11 September 2016

The staff is very friendly and the coffee and ice cream are excellent. While the selection of ice cream is not up there with a Baskin Robbins, the 12 or so flavors they have are awesome! Why I am not much of a coffee drinker,...More

Thank LocoTech
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 12 September 2016

Thanks for the awesome review. We appreciate you taking the time to leave a review. We look forward to seeing you next time you are in town. God Bless.

Reviewed 11 September 2016 via mobile

Friendly owners - had a great brown sugar cinnamon latte! My sister had a lucious chocolate raspberry.Right in the Village shopping area

Thank Linda R
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 12 September 2016

Thank you for sharing your yummy experience with us. We look forward to your visit next time you're in town. God Bless.

Reviewed 10 September 2016 via mobile

The ice cream was great and very friendly service. Price was good too. It's location in the village shops creates a cute spot to eat.

Thank Gregg S
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 12 September 2016

Thank you for your kind review. Please stop by and see us next time you are in town. God Bless.

Reviewed 29 August 2016

every year we go to Gatlinburg, My wife's thing in the evening is to go to the village cafe' and creamer and get 1-2 scoops of their ice cream and sit by the fountain in the village. Very good ice cream and reasonably priced

Thank kezna
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 6 September 2016

Thank you for your kind review. We greatly appreciate our customers. We hope to see you again next year. God Bless.

Reviewed 5 August 2016

Went in to order and coffee and large coke. Cashier was not friendly, then when my husband came in to grab his coffee with our registered service animal she told us to get our dog out service animal or not she did not care. My...More

1  Thank mh0rne
Management response:Responded 3 September 2016

We had only owned the business one week when this happened. I was out of town and my husband and employee were running the shoppe. We are so very sorry that this happened! My husband was literally sick over it. We have since relieved our...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$3 - US$10
Cuisine
Meals
Drinks
Restaurant features
Seating, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Accepts American Express
Good for
Kids, Child-friendly
Open Hours
Sunday
10:00 - 21:00
Monday
09:00 - 21:00
Tuesday
09:00 - 21:00
Wednesday
09:00 - 21:00
Thursday
09:00 - 21:00
Friday
09:00 - 22:00
Saturday
09:00 - 22:00
Location and Contact Information
  • Address: 634 Parkway, Suite #17, Gatlinburg, TN 37738-3241 (Formerly Jordan's Village Creamery)
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-0888
  • E-mail
Description
A Café and Creamery featuring specialty drinks - Hot & Cold / coffee / sodas. Hand Dipped Ice Cream, Milkshakes, Malts, Old Fashion Sodas, Fresh Baked Soft Pretzels, Pizza Nachos, Slushies, Smoothies, Floats, SnoCones, Affogato, Cappuccinos, Frappes and Lattes, Spiced Cider (seasonal).
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