The food is excellent, no question there but the fact that you have to order from the app and there is no interaction with a server ruins the whole experience. We pulled up at 7:30 on a Monday night, wait was 30 minutes. After 40...minutes we check in with the hostess and she says “oh I called your number”. Nope, definitely no one called. We get seated, scan the QR code, the menu pulls up, no waiter. We are now sitting staring at our phones trying to figure out how to order instead of interacting with each other. The menu is very annoying, you can’t see the whole description until you click on the item so instead of being able to skim through the menu you are clicking on each item and then CL licking the back button to go back to the rest of the menu, very aggravating. This whole time not a single person came by our table. I had a question about couple of menu options but simply no one to ask. It literally feels like the restaurant is self serve. Once we made our choices and placed the order (through the phone), it takes you to the pay page where a tip of 20% auto populates for you. This must be a joke, who am I tipping?! Should I be rather getting a 20% discount for doing all the work myself? The experience was such a turn off, it doesn’t matter how good the food isMore
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