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Steak 'n Shake

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9560 Regency Square Blvd N, Jacksonville, FL 32225-8109
+1 904-725-5175
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
62 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 31 October 2016 via mobile

Well, we got seated, waited 46 minutes to get water and a shake and ice tea. Soup came 59 minutes. Burgers came 1 hr 7 min later. It's worst and worst ever time we visit. Horribly SLOW SLOW SLOW.

Thank Brooklyn Girl N
Inver Grove Heights, Minnesota
Level Contributor
20 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 18 August 2016 via mobile

After spending $25/pp for dinner at an asian fusion place, a sit down restaurant with burgers and fries for $5 is a nice change. Burger was good, fries were good chocolate covered stawberry shake was delicious.

Thank rlnelson5
Fort Hood, Texas, United States
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 10 August 2016 via mobile

In the Parking lot was a bag of trash...I picked it up, looking for a trash can-NONE! I took it in, asked for a trash can and a smartaleck waitress/greeter walked away and told me they have none...What?!?! She then comes back and takes it from me reluctantly...We go in to the bathrooms...NASTY!!! Waited easily 10 minutes before a waitress... More 

Thank Amy C
Jacksonville, Florida
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 31 July 2016 via mobile

The service was exceptionally slow even though they seemed to be properly staffed. Glad we had lots of time before our movie time.

Thank penuther
Jacksonville, Florida
Level Contributor
32 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 9 April 2016 via mobile

This is the second time I have been to this location. The first time we waited and hour and I never got my food. The manager that night turn to the crew and said your killing me guys people are waiting 45 mins to and hours. No sorry no nothing. Today Victoria bought the wrong drinks because we weren't important... More 

Thank Troy L
Jacksonville, Florida
Level Contributor
156 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 24 March 2016

Great value, food, chili, fries, and shakes and remember from 2 to 4 pm is 2 for 1 milkshakes! Just a fun place to eat, great place for families.

Thank Rick M
Amarillo, Texas
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 9 March 2016 via mobile

We stopped in for a quick dinner and it was awful! It took forever for us to be seated, even though they weren't very busy. It took over 20 minutes before we ever saw our server so we could order. While we were waiting we watched other customers having to take their empty drinks to the serving station to get... More 

Thank txmomma13
Jacksonville, Florida
Level Contributor
165 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 3 December 2015

Where to begin...? We were seated and it took 20 minutes to be able to order drinks and food. Drinks came about 10 minutes later. As for the food, we probably never would have received it if I hadn't stopped a server about our food which we had now been waiting on for over 1 hour. They brought out food... More 

Thank earsropen
Jacksonville, Florida
Level Contributor
90 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 11 November 2015 via mobile

Have been here a few times with mixed reviews. Today went with son and daughter. Waitress was pretty good and overall service was friendly and fast. Restaurant atmosphere was off the mark today. As we walked in, almost slipped in a puddle that was either baby throw up or I don't know, but after ordering, eating and visiting, the puddle... More 

Thank Gatorraider
Jacksonville, Florida
Level Contributor
76 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 29 October 2015

The staff here was excellent!!! Service was quick. Waiter know the menu, he made sure everyone at the table order the way they want their meal. Which was very nice. The meals came out as they was order.


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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Average prices
American, Fast food
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 9560 Regency Square Blvd N, Jacksonville, FL 32225-8109
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-725-5175
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?