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Steak 'n Shake

9560 Regency Square Blvd N, Jacksonville, FL 32225-8109
+1 904-725-5175
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  • Excellent23%
  • Very good19%
  • Average29%
  • Poor12%
  • Terrible17%
17 Apr 2018
“Good burger, great service, below average fries”
26 Sep 2017
“Good Food-if you have time”
Restaurant Hours
American, Fast food
9560 Regency Square Blvd N, Jacksonville, FL 32225-8109
All Details
Write a ReviewReviews (56)
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1 - 10 of 56 reviews

Reviewed 3 days ago via mobile

Food was good and service was alright. Staff was friendly but could've quicker with the service. The classic bacon and cheese burger and fries were tasty, but not hot when served. The shakes were served quickly when we ordered them.

Thank AnnaMarie H
Reviewed 17 April 2018

Went here for the first time the other day. (We don't have Steak 'n Shake in Canada.) Restaurant was bright and clean. I'm not used to 'table service' at a fast food joint, but was quickly seated and met my server. A big dude; super...More

Thank Gregsky
Reviewed 4 October 2017

Stopped in for a quick bite to eat after going to see a movie at AMC Theaters. The restaurant was empty of customers so service was very quick and good. The restaurant was clean, and as expected from a chain, the food was cooked perfectly....More

Thank John A
Reviewed 26 September 2017 via mobile

We enjoy Steak 'n Shake's food and the food here is as good as any I have been to. But the service-from the time it takes to seat you to the time it takes to check out, and everything in between-is indifferent at best. Slow...More

Thank LB M
Reviewed 18 May 2017 via mobile

Love this place, always great made to order shakes and mouth watering hamburgers! Half price shakes Monday through Friday from 2 p.m. to 5 p.m.

Thank Scott M
Reviewed 31 October 2016 via mobile

Well, we got seated, waited 46 minutes to get water and a shake and ice tea. Soup came 59 minutes. Burgers came 1 hr 7 min later. It's worst and worst ever time we visit. Horribly SLOW SLOW SLOW.

Thank Brooklyn Girl N
Reviewed 18 August 2016 via mobile

After spending $25/pp for dinner at an asian fusion place, a sit down restaurant with burgers and fries for $5 is a nice change. Burger was good, fries were good chocolate covered stawberry shake was delicious.

Thank rlnelson5
Reviewed 10 August 2016 via mobile

In the Parking lot was a bag of trash...I picked it up, looking for a trash can-NONE! I took it in, asked for a trash can and a smartaleck waitress/greeter walked away and told me they have none...What?!?! She then comes back and takes it...More

Thank Amy C
Reviewed 31 July 2016 via mobile

The service was exceptionally slow even though they seemed to be properly staffed. Glad we had lots of time before our movie time.

Thank penuther
Reviewed 9 April 2016 via mobile

This is the second time I have been to this location. The first time we waited and hour and I never got my food. The manager that night turn to the crew and said your killing me guys people are waiting 45 mins to and...More

Thank Troy L
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 9560 Regency Square Blvd N, Jacksonville, FL 32225-8109
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-725-5175
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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