We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pollo Tropical

730 Skymarks Dr, Jacksonville, FL 32218-7247
+1 904-757-2148
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent43%
  • Very good27%
  • Average20%
  • Poor4%
  • Terrible6%
Travellers talk about
“yellow rice” (4 reviews)
“chicken” (13 reviews)
“pineapple bun” (3 reviews)
Closed Now
Caribbean, Fast food, American, Latin, Cuban
730 Skymarks Dr, Jacksonville, FL 32218-7247
All Details
Write a ReviewReviews (44)
Traveller rating
Traveller type
Time of year

1 - 10 of 43 reviews

Reviewed 16 October 2017

We love going to Pollo Tropical. It is so nice to get chicken that is not fried and greasy. Love the freshness and all of the sauces available. Be sure to buy some flour tortillas to eat your chicken with - outstanding that way!

1  Thank Ocean-Traveler55
Reviewed 24 September 2017

I guess all good things typically do not last. I remember years ago when this location opened and it was yummy good, fresh food. Now it is average to slightly above on a good day. Pollo Tropical isn't what it use to be in Jacksonville....More

Thank wofiii
Reviewed 19 July 2017

I love to meet my friends or family at this place for lunch . The food is very good and reasonable for the price. The pineapple rum salsa is fabulous. I pour it over all my chicken, black beans, brown rice and veggies. They have...More

1  Thank Joyce F
Reviewed 19 June 2017

Found this restaurant by accident while we were searching for our hotel in Jacksonville, Florida. We arrived in Jacksonville at lunch time but missed seeing our hotel on Airport Road as it was located well off the street and behind other commercial buildings and trees....More

Thank James F
Reviewed 29 March 2017 via mobile

I would always come to this pollo tropical but I am never coming back ! No more yuca and the quality of the food and service have gone really down. To bad I use to love this place.

Thank Plg007159
Reviewed 29 March 2017

The food is bland, the portions are good and the prices are inexpensive. Fast pleasant service and they will make you smile

Thank Alex L
Reviewed 24 January 2017 via mobile

This is a great change from the everyday fast food. Different, inexpensive and delicious. Love the chicken sandwich combo.

Thank Tina S
Reviewed 17 January 2017

Customer service was great. I gave it "average" due to the speed and number of times it took the cashier to get my order correct.

Reviewed 14 November 2016

The food is delicious and very reasonable. Eaten here several times and it's always been good. Budget friendly.

Thank Tina S
Reviewed 6 November 2016

Wow, this place is good! I ordered the Tropic Chop with chicken, yellow rice, black beans and veggies and it only took a couple of minutes for my buzzer to buzz. Once I had my plate, I went to the sauce & condiments bar where...More

Thank MrEdnWilbur
Nearby HotelsSee all 134 hotels in Jacksonville
Aloft Jacksonville Airport
426 reviews
.11 km away
Red Roof Inn - Jacksonville Airport
211 reviews
.86 km away
Crowne Plaza Jacksonville Airport Hotel
434 reviews
1.01 km away
Country Hearth Inn Jacksonville Airport
27 reviews
1.08 km away
Nearby Restaurants
Newk's Eatery
116 reviews
.40 km away
Blaze Pizza
55 reviews
.25 km away
Five Guys
108 reviews
.34 km away
Cracker Barrel
105 reviews
.64 km away
Nearby Attractions
Catty Shack Ranch Wildlife Sanctuary
1,257 reviews
4.99 km away
Seaton Creek Historic Preserve
7 reviews
5.56 km away
Pecan Park Flea & Farmers Market
26 reviews
3.94 km away
Budweiser Brewery Experience
231 reviews
5.58 km away
Questions & Answers
Get quick answers from Pollo Tropical staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
11:00 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 730 Skymarks Dr, Jacksonville, FL 32218-7247
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-757-2148
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing