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Chili's Grill & Bar

) #1,078 of 1,626 Restaurants in Jacksonville €€ - €€€ American, ,
13891 Old St Augustine Rd, Jacksonville, FL 32258
+1 904-880-0100
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Overview
  • Excellent20%
  • Very good32%
  • Average14%
  • Poor14%
  • Terrible20%
23 Dec 2016
“Okay”
3 weeks ago
“Great visit”
Restaurant Hours
CUISINES
American, Southwestern, Bar, Mexican, Pub
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
13891 Old St Augustine Rd, Jacksonville, FL 32258
All Details
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Reviews (34)
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1 - 10 of 31 reviews

Reviewed 3 weeks ago via mobile

Read some negative reviews so I wanted to share our good experience. We ate at the bar with Paulette serving us. She was great, always made sure we had what we needed. The food was the BEST we ever had at a Chilis. We got...More

Thank Cathy G
Reviewed 3 July 2017

We just finished eating there, and it was terrible service. Our waiter wanted nothing to do with us. There were 2 other families that complained as well in the adjoining booths, a little girl with condition needed to eat in the booth next to us....More

Thank Jean B
Reviewed 21 June 2017

I've visited this Chili's approx 5 times in 2 years. The first time was an awful experience as they ran out of high chairs and I was stuck with a baby in a booth. Each time after that I left the kids at home and...More

Thank Ellyanne
Reviewed 26 January 2017

The food is always good , Staff and Management are very friendly. It is affordable and you have plenty to choose from.

Thank pontoon2016
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 30 January 2017

Thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our Bartram Crossing Chili's. We will share this feedback with the manager and look forward to your next visit!

Reviewed 23 December 2016 via mobile

We go to this restaurant often. We were seated as soon as we arrived. Our food came quickly. However, the pricing has changed.

Thank StAuggie12
Reviewed 23 December 2016

I can remember a time Chills used to be the greatest but it's just mediocre these days. The service is okay the food is okay but their drinks are always on point and the deserts are pretty tasty. Definitely a spot that I will revisit...More

Thank Karena_Jax01
Reviewed 18 October 2016

Out of towners, stopped here for dinner. Sat in bar area to see football games. They had many TVs with different games on, which my husband was happy for. Food was very good. I had avocado chicken on pretzel bun which was delicious. Husband had...More

Thank P8951GGkarenp
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 19 October 2016

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon!

Reviewed 21 September 2016

We went here on a Monday. My wife looked online and it said that it was kids night. We ended up sitting at one of the bar tables and ordered chips and salsa. We were told chips and salsa were no longer free in the...More

Thank Josh C
Reviewed 3 July 2016 via mobile

DK is the best server this Chili's has. Always smiling, remembers you name and drink and is very attentive. The ultimate " Cheers" mentality. There new grass fed beef is excellent. Worth the extra buck. Sit at the Bar when DK is there. great experence

Thank Rick B
Reviewed 20 June 2016

This is a new Chili's across from Bertram Park. Service was strong. Chili's is always tweaking the menu and this one had a few changed to it with emphasis on being more Tex-Mex. Grilled salmon is now ancho grilled salmon and it is better; a...More

Thank NCLoggerheads
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Bar, Mexican, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Groups, Child-friendly
Location and Contact Information
  • Address: 13891 Old St Augustine Rd, Jacksonville, FL 32258
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-880-0100
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