We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
13973 Village Lake Cir, Jacksonville, FL 32258-8460
+1 904-527-8173
More Info
Add Photo Write a Review

17 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 17: English reviews
Level Contributor
210 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Fried chicken. No rotisserie or grilled, all fried. The winds had way too much vinegar in the sauce, could not eat them. The fingers were good but lacked flavor. The fries were not crispy.

Thank MZHI
Level Contributor
231 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 6 January 2017

Zaxby's chicken is my favorite when visiting Jacksonville. I usually order the snack pack (3 fingers) chicken fingers because they alone fill me up! Hot, moist and good flavor dipped in their wonderful, thick honey mustard sauce is a winning combination for me! Hint - you can order any amount of chicken fingers, not just what is shown on the... More 

Thank LovetoWalk51
Cumberland, ri
Level Contributor
40 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 December 2016

Great spot for lunch as I was staying in nearby hotel for a business meeting, great food, quick and clean.

Thank Bahjat S
A TripAdvisor Member
4 of 5 bubbles Reviewed 6 June 2016 via mobile

Ordered the large chicken finger plate which comes with coleslaw and French fries. Very tasty! Fries were perfect and coated in a salty paprika seasoning, yum! The chicken strips/fingers were good, kinda cold but still tasty. The coleslaw was great, very cold, just how it's supposed to be!

Thank A TripAdvisor Member
Hillsborough, New Jersey
Level Contributor
208 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 14 August 2015

We have passed so many over the years but never bothered to stop and and try. The front desk clerk where we had stayed ordered her lunch from there and told us how much better it is than KFC. She is correct. Greaseless chicken tenders were hot, juicy, tasty, though a bit salty for us. Side of cole slaw and... More 

1 Thank David G
Viera, Florida
Level Contributor
205 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 16 July 2015

I always dind a Zaxby's when I travel...I just love the chicken tenders and the salads are fabulous!

1 Thank ldahm
Jacksonville, United States
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 June 2015

Had to wait entirely too long to have our order taken inside. Employee was not very friendly. Kitchen was on the ball, to go ordered received quick and was good.

1 Thank Terry J
Level Contributor
73 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 17 March 2015

I went through the drive-thru on a busy Sunday night. Service was a little slow, but it was not unusually slow for a drive-thru. Order was accurate, food was good, and crushed ice in a drink always makes everything better.

1 Thank GrownManX
Jacksonville, FL
Level Contributor
55 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 24 February 2015

I dont know who does the hiring at Zaxby's, but they are nailing it. Everyone at every location is friendly, welcoming and always present you with a positive attitude. The food is good; the service is outstanding.

1 Thank DFactor
Saint Louis, Missouri
Level Contributor
212 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 28 September 2014

Have eaten here twice within the week as I am staying at a hotel next door. First experience was very nice - not crowded, food served up fairly quick and eating area mostly clean. Second time was a Saturday evening and while the food was good it was crowded and the servers seemed overwhelmed and confused. Service was very slow... More 

Thank MelandGeo

Travellers who viewed Zaxby's also viewed

Jacksonville, FL
Jacksonville, FL

Been to Zaxby's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Cheap Eats
Location and Contact Information
  • Address: 13973 Village Lake Cir, Jacksonville, FL 32258-8460
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-527-8173

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?