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Shake Shack

Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
+1 212-889-6600
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  • Excellent59%
  • Very good30%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“burgers” (874 reviews)
“fries” (594 reviews)
“shack burger” (70 reviews)
Closed Now
All hours
American, Fast food
Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
All Details
Write a ReviewReviews (6,890)
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1 - 10 of 2,524 reviews

Reviewed 3 days ago via mobile

Came here on the first night of our stay, but we’d had so much food on the plane it was only my husband who ate. He really enjoyed his burger and the chips are the best we’ve come across on our trip! I did treat...More

Thank Amy I
Reviewed 4 days ago

I love this original outdoor Shake Shack , was a really good burger. They had a problem with the regular water machine but there was a jug to replace momentarily. Great experience!!

Thank sepablo
Reviewed 5 days ago via mobile

Went to New York to celebrate my youngest graduating. We loved the food and atmosphere here. Fresh food and quick for being so busy.

Thank Jeanna S
Reviewed 6 days ago

This is the original Shake Shack (or so I have been told) and it was amazing. Despite it being November and freezing cold it was warm enough to sit outside under their heaters. Good burger, good fries and an awesome milkshake.

Thank Georgie L
Reviewed 1 week ago via mobile

Really good burger, and a must when NY. I think this is best fast food in US (top place with in and out). They also had a grilled chicken burger for us who like more healthy choices. Both chicken and meat burger were super tasty...More

Thank Pessimisten
Reviewed 1 week ago via mobile

The shack stack, which has a burger patty underneath a beautifully marinated, breaded, and fried portobello mushroom cap, and black and white shakes were divine!!! Nice crinkle fries too. Just perfect.

Thank Charise L
Reviewed 1 week ago via mobile

I’ve visited this Shake Shack a few times over the years and the quality has never dropped. Absolutely beautiful juicy burgers. My number 1 burger in NYC but I’m at Minetta Tavern later today so this might change!

Thank Rob S
Reviewed 1 week ago

Great consistent delicious burgers and shakes. My personal faves are the strawberry milkshake and the shroomer!

Thank Tyler S
Reviewed 1 week ago via mobile

After a long day spending money in an outlet mall we finally headed back to our hotel and wisely called into the shake shack dining a la fresco. Bitterly cold and the outside heaters could be better but the chicken and steak burgers with bacon...More

Thank Ian H
Reviewed 2 weeks ago via mobile

It was definitely the best burger that we had in the US. I had smoke shack and my husband had shackburger. We both loved our burgers! It is a must for everyone visiting NY.

Thank Burcakurt
Flatiron District
Offering many of city’s best restaurants and shops set
amid classic New York architecture, the Flatiron
District is no longer under the tourist radar. At 23rd
Street is the famous triangular Flatiron Building,
which makes a good picture no matter what angle you
photograph it from. Be sure to look up at the elegant
architecture as you stroll the streets- much of this
neighborhood is part of a historic district that was
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Ask a question
Questions & Answers
10 November 2017|
AnswerShow all 10 answers
Response from ShakeShackOfficial | Property representative |
Hey there, Wendy! Our Madison Square Park Shack has outdoor seating available and heat lamps are hanging above the tables close to the Shack.
17 August 2015|
Response from ShakeShackOfficial | Property representative |
Hi there! Thanks so much for reaching out to us.  We'll gladly accommodate a gluten-free diet at each Shake Shack upon request.  Just ask our staff for assistance and they'll be happy to help. Here are some suggestions for... More
21 January 2015|
AnswerShow all 3 answers
Response from Cris T | Reviewed this property |
I think you've asked the question in the wrong board... Shake Shack is an open air restaurant, no room and no microwaves.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$20
Lunch, Dinner, Brunch, After-hours
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Seating, Accepts Credit Cards
Good for
Child-friendly, Kids, Local cuisine
Open Hours
08:30 - 22:00
07:30 - 22:00
07:30 - 22:00
07:30 - 22:00
07:30 - 22:00
07:30 - 22:00
08:30 - 22:00
Location and Contact Information
  • Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
  • Location: United States  >  New York (NY)  >  New York City>  > Flatiron District
  • Neighbourhood: Flatiron District
  • Phone Number: +1 212-889-6600
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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