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Shake Shack

366 Columbus Ave, New York City, NY 10024-5109
+1 646-747-8770
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Neighbourhoods
Overview
  • Excellent46%
  • Very good38%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“burger” (408 reviews)
“fries” (214 reviews)
“chocolate shake” (16 reviews)
Closed Now
Hours
CUISINES
American, Fast food
PRICE
RATINGS
Food
Service
Value
Atmosphere
LOCATION
366 Columbus Ave, New York City, NY 10024-5109
All Details
Write a ReviewReviews (1,539)
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1 - 10 of 646 reviews

Reviewed 2 weeks ago

Love Shake Shack! The 3 of us had a late lunch on a TUE. Two ShackBurgers and fries, plus a double ShackBurger.

Date of visit: November 2018
Thank RonT540
Reviewed 3 weeks ago via mobile

Great franchise by the king of New York cuisine, Danny Meyer. A must stop on any visit to NYC is any Shake Shack location, and there are many. A burger you wont forget for a price that wont break the bank. Family of five with...More

Date of visit: November 2018
Thank Kurt C
Reviewed 4 weeks ago

Huge queue, got a new name, no place to sit down, but everything was worth it for the taste of their burgers. The best ever! Here the bread is tiny while the burger itself is big. More of this!!

Date of visit: October 2018
Thank KongHans1
Reviewed 10 November 2018 via mobile

We had a smoke shack burger, strawberry shake, and shakemeister ale beer. The burger and shake were outstanding. The beer was also good. I have been to multiple shake shack locations in a few different cities and they are all delicious.

Date of visit: November 2018
Thank jonesfam8182
Reviewed 10 November 2018

The food was amazing, felt a little overpriced but probably because our expectations were that of a fast food joint. We were very pleased with our meals.

Date of visit: August 2018
Thank awoods09
Reviewed 6 November 2018 via mobile

Visited while on holiday from England. Wish we hadn’t. The girl who was serving the food had a bad attitude. Worse service we received while being in NY. Sad to say this will be my first & last visit to a shake shack if this...More

Date of visit: October 2018
Thank Gingerbox
Reviewed 3 November 2018

We first tried Shake Shack in Philadelphia and loved the food we got, especially the "special" fry sauce. This particular SS in New York had the same burger choices which are good burgers, but no fry sauce which was a disappointment. Certainly a step up...More

Date of visit: October 2018
Thank Mark L
Reviewed 3 November 2018

Sorry, but I find these over-rated. That said, if you like Shake Shack ... well, you won't be disappointed with this one.

Date of visit: August 2018
Thank Inspire664472
Reviewed 28 October 2018 via mobile

Went there because we had to try one of the highly touted regional burger places. I am an In n Out lover from the west coast, but have to say that Shake Shack was excellent!! The double Smokeshack was super and the fries were fantastic!!...More

Date of visit: October 2018
Thank bmorris1929
Reviewed 25 October 2018

After a wait of 15 minutes, I placed my order and was given a "buzzer" that would go off when my order was ready. After another 20 minutes, I picked up the order and walked across the street to eat on a park bench since...More

Date of visit: October 2018
Thank OldCajun
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
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Ask a question
Questions & Answers
Alexis Z
11 November 2018|
AnswerShow all 2 answers
Response from travchef | Reviewed this property |
Sorry, I don’t know. Please contact the restaurant.
0
Votes
Chauntelle M
27 May 2016|
AnswerShow all 4 answers
Response from IItravelers | Reviewed this property |
Very close to Central Park. Grap your food and you can walk the one block to the park. Enjoy your meal.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$20
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Free Wifi, Accepts Credit Cards
Good for
Local cuisine, Child-friendly, Kids
Open Hours
Sunday
10:30 - 23:00
Monday
10:30 - 23:00
Tuesday
10:30 - 23:00
Wednesday
10:30 - 23:00
Thursday
10:30 - 23:00
Friday
10:30 - 23:00
Saturday
10:30 - 23:00
Location and Contact Information
  • Address: 366 Columbus Ave, New York City, NY 10024-5109
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighbourhood: Upper West Side
  • Phone Number: +1 646-747-8770
  • E-mail
Description
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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