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Shake Shack

366 Columbus Ave, New York City, NY 10024-5109
+1 646-747-8770
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  • Excellent46%
  • Very good38%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“burgers” (225 reviews)
“fries” (198 reviews)
“shack burger” (19 reviews)
Open Now
10:30 - 23:00All hours
American, Fast food
366 Columbus Ave, New York City, NY 10024-5109
All Details
Write a ReviewReviews (1,413)
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1 - 10 of 598 reviews

Reviewed 2 days ago via mobile

The burgers here are definitely delicious, worth making a visit. Had tasty burger, fries were spot on and my shake was great. All in all a good spot, unfortunate we couldn’t get a seat.

Thank joseppimanc
Reviewed 2 weeks ago

By far some of the best burgers we have ever tasted, Our airport bus driver recommended this place to us on arriving in New York and it is very much worth a visit. Great patty burgers and so full of flavour. The fries are delicious...More

Thank LCraig2013
Reviewed 2 weeks ago

We’d heard about Shake Shack before coming to New York so as there was one so close to our hotel we had to check it out. The burgers were tasty and not greasy and the crinkle cut fries were excellent, especially with cheese and bacon!...More

Thank Ian D
Reviewed 4 weeks ago via mobile

Had a good tasty filling meal at this Shake Shack outlet. The teenagers thought this was great (although they didn’t love the chilli additions which the adults thought were necessary). We had a mix of beef burgers, chicken burgers and fries. The cost for four...More

Thank Lisa C
Reviewed 4 weeks ago via mobile

Known for their burgers, shakes and fries the food was quite good. I had a hamburger and my husband had the shroom burger and fries. The burgers were very flavorful and done to perfection. The place doesn’t have nearly enough seating so we were in...More

Thank Mary J
Reviewed 11 January 2018

I was looking to eating my first hamburger after being in the US for almost 7 months but was disappointed by the soggy nature of the one I ate at this place. The fries were not too bad but the actual hamburger was not what...More

Thank aldopata
Reviewed 1 January 2018 via mobile

A burger is a burger. Finding a spectacular one can be done but if that’s what you’re looking for, skip the Shake Shack. These burgers lack flavor. Service was quick, seating is minimal (as is the NYC norm). You won’t be left hungry, but possibly...More

Thank SharonLiz
Reviewed 18 December 2017 via mobile

Stopped in for lunch. The place was packed, waiting lines for seats but worth it! The burgers are made fresh and come with a delicious special sauce. We will be back!

Thank LWogie
Reviewed 13 December 2017 via mobile

I always heard of Shake Shack burger of New York but I never tried it before. Honestly, you may think that I am crazy but I eat shake shack burger everyday during my whole New York trip. I tried three types of burgers/ hotdogs. I...More

Thank 716cheriet
Reviewed 5 December 2017

Yummy burgers, not too expensive. Love the ambiance of their store in UWS. Looks like a hit to 8-12y/o kids, they almost filled up the store a few minutes after opening.

Thank Kymixx
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
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Ask a question
Questions & Answers
Chauntelle M
27 May 2016|
AnswerShow all 3 answers
Response from calinurse | Reviewed this property |
The Shaje Shack id across the street from the parklije area surrounding the Museum of Natural History. If you walk East through this area, you'll come to Central Patk West, the actual boundary of Central Park. About a 5... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$20
Lunch, Dinner, After-hours
Restaurant features
Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Free Wifi, Accepts Credit Cards
Good for
Local cuisine, Child-friendly, Kids
Open Hours
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
Location and Contact Information
  • Address: 366 Columbus Ave, New York City, NY 10024-5109
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighbourhood: Upper West Side
  • Phone Number: +1 646-747-8770
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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