We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shake Shack

366 Columbus Ave, New York City, NY 10024-5109
+1 646-747-8770
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent46%
  • Very good38%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“burger” (393 reviews)
“fries” (205 reviews)
“chocolate shake” (16 reviews)
Open Now
10:30 - 23:00 Hours
CUISINES
American, Fast food
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
366 Columbus Ave, New York City, NY 10024-5109
All Details
Write a ReviewReviews (1,504)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 634 reviews

Reviewed yesterday via mobile

We ordered two smokeshack burgers, fries, fries with cheese and diet coke. The burgers were pretty small and the meat itself wasn't that good, but all in all with the cheese and bacon mix, it tasted quite good.

Thank 1YanivSh
Reviewed 2 days ago

I found this in Penn Station, not the best burger in town, but ok for a quick lunch. I had the double Shake Burger with cheese fries. Burger had less veg, size is not huge but the taste is good. the cheese dip for the...More

Thank Doc S
Reviewed 2 weeks ago via mobile

We found this place using our iPhone map app because we were starving after visiting the American Museum of Natural History and this wasn’t that far of a walk away. We were concerned at first because the line was out the door and we had...More

Thank Kathleen M
Reviewed 3 weeks ago

Either we were really hungry from walking through the Natural History Museum or these were some of the best burgers around. Yummy milkshakes too! Good prices. Skip the museum cafeteria (did not look too apealling) and walk a few blocks (GPS it) to the Shake...More

Thank Maks60
Reviewed 3 weeks ago

We went to Shake Shack for a traditional burger, fries, and shake meal. Was there at about 6:30pm on Sunday, and there was not much of a line, maybe 5 minute wait to order. Once ordered it took about 15 minutes to get the food...More

Thank FinallyDisappointed1
Reviewed 4 weeks ago

To our surprise, there was not a line of people around the block to come in to this Shake Shack. In fact there were only a few people in line inside. The great usual menu. Nice seating area. There is even seating area outside.

Thank Hector P
Reviewed 4 weeks ago via mobile

Excellent Burgers next door to Columbi University- tasty and filling - what more could you ask for? Try the Mushroom Burger or the cheese with jalapeño. The cheese fries are also decadent- not for a healthy lunch but there’s always a time and place and...More

Thank brianpatterson273
Reviewed 8 August 2018 via mobile

I recomend the mushroom burger and fries with dipping sauce on it. Waitting time iss long but its the beat burger place.

Thank Delia S
Reviewed 7 August 2018 via mobile

As recommended by multiple friends, we finally made a stop and it was fantastic! Burgers were super juicy and flavourful. Only complaint was they were out of chocolate shakes, but we had a strawberry and it was good too!

Thank HenryJ88
Reviewed 4 August 2018 via mobile

This was so confusing. Wait in this line to get in and then wait in that line for a table, except if someone just takes the table they let them. This place has great food no doubt. Best fast food style burger I have had...More

Thank Chris B
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Nearby HotelsSee all 482 hotels in New York City
The Amsterdam Inn
110 reviews
.31 km away
The Lucerne Hotel
2,564 reviews
.35 km away
Excelsior Hotel
2,242 reviews
.35 km away
NYLO New York City
6,342 reviews
.38 km away
Nearby Restaurants
Dovetail
485 reviews
.02 km away
Tessa
236 reviews
.26 km away
Pappardella
380 reviews
.18 km away
Nearby Attractions
American Museum of Natural History
22,463 reviews
.24 km away
Beacon Theatre
319 reviews
.37 km away
New-York Historical Society Museum & Library
715 reviews
.27 km away
Hayden Planetarium
386 reviews
.25 km away
Ask a question
Questions & Answers
Chauntelle M
27 May 2016|
AnswerShow all 3 answers
Response from calinurse | Reviewed this property |
The Shaje Shack id across the street from the parklije area surrounding the Museum of Natural History. If you walk East through this area, you'll come to Central Patk West, the actual boundary of Central Park. About a 5... More
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$20
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Local cuisine, Kids
Open Hours
Sunday
10:30 - 23:00
Monday
10:30 - 23:00
Tuesday
10:30 - 23:00
Wednesday
10:30 - 23:00
Thursday
10:30 - 23:00
Friday
10:30 - 23:00
Saturday
10:30 - 23:00
Location and Contact Information
  • Address: 366 Columbus Ave, New York City, NY 10024-5109
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighbourhood: Upper West Side
  • Phone Number: +1 646-747-8770
  • E-mail
Description
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing