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Cathay House

€€ - €€€
Neighbourhood:
Chinatown
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718 California St, San Francisco, CA 94108-2404
+1 415-982-3388
Today
11:30 - 21:30
Open now
All hours
Hours:
Sun - Sat 11:30 - 21:30
More Info
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306 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Maui
Level Contributor
143 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The bar area was packed but the dining room was not. Food was good. Definitely could use a facelift though.... had a real 90's vibe.

Helpful?
Thank scubatimm
West Covina, California, United States
Level Contributor
184 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed 1 week ago

From the outside the restaurant looks nice and is even used as a motive for a Chinatown postcard. When you enter you will see photos of celebrities and past presidents with the owner. But if anyone ever dared to eat here the pictures were taken before the food was served. Otherwise they would not be smiling. We expected a good... More 

Helpful?
Thank Koln101
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

This place was outdated and the food was fair. Upon entering you notice all of the pictures on the wall with celebrities and politicians, etc. This place was probably great in its heyday but no longer. There are probably dozens of Chinese restaurants in the area that are much better but one of the people in our group had been... More 

Helpful?
Thank BradnOC
Crater Lake, Oregon
Level Contributor
38 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Stopped here for a business lunch with coworkers during meetings nearby. The ambiance is very good and from the star studded gallery of photos on the walls in the entry it leads one to believe it's going to be a great experience. The old adage holds true - photos can be misleading. Ordered the lunch combo special of sweet/sour pork,... More 

Helpful?
Thank CascadesRanger
Royal Tunbridge Wells, United Kingdom
Level Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

A friend had suggested eating in this restaurant in Chinatown as it was near her hotel, but I wished we'd had time to check the reviews first. It was diabolical! Dreadful, rude service - plates snatched from under our noses barely had we put them down, taciturn staff and service added incomprehensibly to the bill even though we'd definitely not... More 

Helpful?
Thank GardenerCook16
Rew, Pennsylvania
Level Contributor
180 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
2 of 5 bubbles Reviewed 3 November 2016

Waiter was not very engaged. Had to convince him to halve an order of potstickers as an appetizer. Ordered the lemon chicken, it came before the appetizer. Potstickers didn't come with dumpling sauce, the waiter told me I could make it from the condiments on the table but didn't provide a bowl to do it in. The only really good... More 

Helpful?
Thank Rebekah B
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 16 October 2016

DO NOT COME HERE!! My mother and I visited San Francisco last week. She was in the mood for chinese food, especially hoping to eat fresh vegetables. The place is very outdated and dirty. We ordered 3 plates and everything tasted the same - it all tasted like SALT. We also ordered 2 egg rolls, what we received was 2... More 

Helpful?
Thank Karen B
Houston, Texas
Level Contributor
5 reviews
5 restaurant reviews
1 of 5 bubbles Reviewed 4 October 2016 via mobile

For your own good, stay away from this place. The view is not worth the harm you will inflict on yourself. Greasiest food ever. The fried shrimp were tiny and covered in the greasiest glob of tempura. The ratio of greasy crust to actual food was 10:1. The waiters must be laughing as the watch you choke down this junk.

Helpful?
Thank meemyselfandeye
Ottawa, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 19 September 2016

Imagine my disappointment. First time in San Francisco and unfortunately stumbled on this poor excuse for a restaurant. Luckily we only ordered a couple of appetizers and drinks. Everything was bland and bad. When we asked for plum sauce for the inedible egg rolls, we were told there was none....really ??... that the egg rolls come with the cherry (?)... More 

Helpful?
Thank Jackie P
London
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 17 September 2016 via mobile

Terrible service, bland over priced food, chicken wings were basically inedible gristle. Bill was unreadable but seemingly included 18% service which we asked to be removed. Went in as it looked okay from the outside, but we should have done some research!

Helpful?
Thank Bren28

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Average prices
US$20
Cuisine
Chinese, Asian
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Groups
Open Hours
Sunday
11:30 - 21:30
Monday
11:30 - 21:30
Tuesday
11:30 - 21:30
Wednesday
11:30 - 21:30
Thursday
11:30 - 21:30
Friday
11:30 - 21:30
Saturday
11:30 - 21:30
Location and Contact Information
  • Address: 718 California St, San Francisco, CA 94108-2404
  • Location: United States  >  California (CA)  >  San Francisco>  > Chinatown
  • Neighbourhood: Chinatown
  • Phone Number: +1 415-982-3388

Questions & Answers

Questions? Get answers from Cathay House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Chinatown

Neighbourhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighbourhood decorated with colourful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighbourhood.
Explore this neighbourhood