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The Chop House - Charleston

1003 Charleston Town Ctr, Charleston, WV 25389-0004
+1 888-456-3463
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Overview
  • Excellent54%
  • Very good23%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“steak” (38 reviews)
“crab louie” (2 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse
PRICE
€€€€
DETAILS
1003 Charleston Town Ctr, Charleston, WV 25389-0004
Service
Food
Value
Atmosphere
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Reviews (139)
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1 - 10 of 139 reviews

Reviewed 2 days ago

I live in the area and love the Chop House. The food is wonderful and there is plenty to go around. If you leave the Chop House hungry, there is a problem and it isn't with the Chop House.

1  Thank mclay6222
Reviewed 6 days ago via mobile

Team mate suggested The Chop House, glad we went. First off the service is incredible. Our waitress was excellent, very knowledgable of all items on the menu. Once the food began to roll out the fun began. I had the chicken, very good and large...More

1  Thank James W
Reviewed 2 weeks ago

Went to the Chop House for our anniversary dinner. Food was overpriced for what you got. Ordered an 11oz filet mignon and it was no where near 11oz, but it was cooked to order, I'll give it that. All the sides were al a cart....More

1  Thank John S
Reviewed 2 weeks ago via mobile

Do not go to the Chop House on prom night. What is, ostensibly, the best restaurant in West Virginia, couldn't figure out how to cook lamb chops medium rare -- after two tries! My wife had the beef Wellington which was cooked correctly and she...More

1  Thank ElChompo
Reviewed 12 April 2017

We came for the deer dinner event and had a great time. both the food and beer selections were amazing Cannot wait for the next one

Thank larry r
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We look forward to seeing you at our next event! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 3 April 2017 via mobile

Came here the first night I got in town and had the special which was a Seabass drizzled with lobster sauce and some sort of rice. The food was good and the bartender was great, the place was dead for Sunday night which I didn't...More

1  Thank Vi S
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 1 April 2017

Dined here last evening and it was OK... not bad but not up to par from prior visits. I had the Diver Scallops which were pretty small and were over cooked as were a companions. Potatoes augratin which were very tasty but they were dome...More

Thank jmark0221
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the feedback. I am disappointed to hear about your poor experience at The Chop House. I have forwarded your review to our General Manager, Larry Riddle, and we would really like to speak with you personally. If possible, please contact Larry...More

Reviewed 28 March 2017 via mobile

The food and service here is always amazing! The serving sizes are very large. I had the scallops and the were excellent!!

1  Thank amyhass
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 5 March 2017

The Chop House, located at the end of the Town Center Mall, is a beautiful restaurant with an impressive food and wine menu, and stellar cocktails. Their professional staff will wait on you hand and foot, adding an extra value to the already fine dining...More

1  Thank whereverimayroamblog
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Guest Services Head Supervisor Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463

Reviewed 18 February 2017

Ordered the $49 beef wellington but it came with nothing else. So chose the $9 baked potato loaded. No mention on menu or by my server that there was an unbelievable upcharge of $4 for putting bacon bits and cheese on top of the potato!...More

1  Thank Wayne T
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the feedback. I am disappointed to hear about your poor experience at The Chop House. I have forwarded your review to our General Manager, Larry Riddle, and we would really like to speak with you personally. If possible, please contact Larry...More

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Questions & AnswersAsk a question
Tabasco62
Is a current wine list available online? Surprisingly, the restaurant website contains no drink or wine list.
21 April 2016|
Answer Show all 2 answers
Response from cbprof | Reviewed this property |
Hello- As I recall, there was reasonable but not extensive wine list available. I was happy with one of the dozen or so white wines offered to begin dinner and did not need to look for more offerings. I do not know if they... More
0
Votes
carolanddavid_12
Are there any rooms that do not require climbing stairs? Are there grab bars in the showers for those people needing a little extra support? Are any rooms handicap accessible?
28 May 2015|
Answer Show all 2 answers
Response from theburtons2015 | Reviewed this property |
The restaurant is at street level at the end of a mall. It is entirely on one floor. I am not sure about handicap access restrooms.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$80
Cuisine
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Parking Available, Valet Parking
Dining Style
Fine Dining
Good for
Business meetings, Groups, Special Occasion Dining, Romantic
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 1003 Charleston Town Ctr, Charleston, WV 25389-0004
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 888-456-3463
  • E-mail
Description
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. click here for special events and promotions information http://msventures.com/thechophouse_web/pages/chop_char.html