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The Cheesecake Factory

2708 Potomac Mills Cir, Woodbridge, VA 22192-4645
+1 703-490-8155
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Overview
  • Excellent34%
  • Very good46%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“brunch” (10 reviews)
“cheesecake” (97 reviews)
“bacon bacon” (3 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2708 Potomac Mills Cir, Woodbridge, VA 22192-4645
All Details
Write a ReviewReviews (284)
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1 - 10 of 270 reviews

Reviewed 1 week ago

We often stop in for business luncheons and this place always seems to do a great job with that… As far as service, it can be hit or miss as to whether we get great service, but we definitely get adequate service all the time....More

Thank je1058
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Thank you for bringing this to our attention, J E. We are terribly sorry for the service you have received from us! Please know we will address this with our staff. We are happy to hear you enjoy our food! Thank you again and we...More

Reviewed 2 weeks ago

Cheesecake Factory never disappoints with their customer service and food. The servings are large and honestly, are big enough to share. The only thing I do not like is how close you sit to another table, especially if the person is loud. Otherwise, it's great!More

Thank sfnelson1226
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. We are sorry to hear you had this experience with us. Next time, if you are unhappy with where you are seated, please let our managers know so we can do our best to make it right while you are...More

Reviewed 3 weeks ago via mobile

Haven't been to the Cheesecake Factory in awhile. We didn't have one in ND. We moved to the area last month with the AF. I was so excited when I found out there was one in the area. Great service and food was great! We...More

Thank Tracy D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Tracy, thank you for your review. We're glad to hear you enjoyed your meal and the service our team provided! We look forward to your next visit!

Reviewed 7 October 2018 via mobile

I guess if you’ve been to one Cheesecake Factory, you’ve been to them all. The food is great depending on what you order. I ordered meatloaf because I was in that type of mood but I didn’t care for it. My children ordered Asian cuisines...More

Thank Tonya W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 October 2018

We are so sorry to hear that you were not fully satisfied with your meal, Tonya! We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever...More

Reviewed 20 September 2018

I went to this franchise location on my recent birthday and the food was cold, stale, and god awful. I did not even receive a Happy Birthday or a cheesecake. The only good thing I received from this Restaurant was having my meal paid for...More

Thank adoniacervantes
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 September 2018

Hello. We are sorry you had this experience with us. Our staff should have been much more attentive. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are still dining with...More

Reviewed 20 September 2018 via mobile

We visited for breakfast on the first day of an extended weekend and expected a large crowd but the restaurant was fairly empty. It took a few moments for us to be greeted but we were eventually taken to our booth table. Soon our server...More

Thank John F
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 September 2018

Hi John. We are so sorry you had this experience. We are glad, however, that you enjoyed your food and appreciate your patience with the wait. Next time, if there is anything that can be improved, please let our managers know so we can make...More

Reviewed 27 August 2018

The astonishing thing about Cheesecake Factory is that they can replicate-- almost -- interesting menu items from fabulous restaurants without fail across the entire franchise. It's the McDonalds of sit-down food. I do mean that as a compliment and this outlet is no exception with...More

Thank herotidus
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 August 2018

Hello. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 27 August 2018 via mobile

Food was really good. The wait was long but it always appears to be really busy. Located in front of outlet mall entrance so there is a lot of traffic. Parking close to the restaurant is impossible because of the location. I would say that...More

Thank Valeriebrynt
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 August 2018

Thank you for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 19 August 2018

We had 10 women celebrating the bride and ordered off the brunch menu. Hard to choose so many interesting offerings and combinations. I had eggs benedict with chicken on English Muffin (came on a waffle), others had omeletes, pancakes, pasta, burrito and on it went....More

Thank Rosanne D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 August 2018

Thank you for this kind review, Rosanne. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 6 August 2018

Ate here on my grandson's birthday. Reliably good food, quick service even on a busy Friday night. Had to take desserts to go as we were so full, so we enjoyed them for the whole weekend.

Thank WDWforus
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 August 2018

Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Bar Scene, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 - 23:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:00
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 2708 Potomac Mills Cir, Woodbridge, VA 22192-4645
  • Location: United States  >  Virginia (VA)  >  Prince William County  >  Woodbridge
  • Phone Number: +1 703-490-8155
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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