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Very unprofessional people who hung up 4x in a row when I made them aware that they put beef in my mom's veggie fajita order. I had made it very clear that we do not eat beef and pork and it is against our religion!...Still on my mom's birthday we had to throw away her meal. After calling to request a refund and letting them know I would come in for it, the owner denied they made an error and after I said I would gladly send a picture hung up on me again. I am new to town and this was a very poor welcome and I would not recommend their service or food. Never been more disappointed. It is okay to make an error but to act so rudely and selfishly is terrible customer service!More
Food is okay at best typical bland type food. Salsa was tasty but very hot. Problem was the service, no refills on drinks , no checking how everything was etc. However , they made sure to pay attention to all the college kids that filled...the place. I guess it is an okay place for college kids to hangout but wouldn't personally recommend for a family place.More
There are several Mexican restaurants in Wise county but none of them can compare to Monterrey. Great food. Comes out fast and service is good. If you are looking for Mexican food look no further than Monterrey. Family and I come here atleast once a...week.More
This is my favorite Mexican restaurant. The spices they us are a perfect blend. If you want hotter salsa just ask. The wait staff is so much fun when you start talking to them. We always regret eating mexican when we go out of town...because it is never as good as Monterrey!More