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TGI Fridays

€€ - €€€American,
Forest Hill Chase Shopping Cen 270 Canterbury Rd | Level 3, Forest Hill Chase Shopping Centre, Forest Hill, Whitehorse, Victoria 3131, Australia
+61 3 9894 7353
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Overview
  • Excellent6%
  • Very good31%
  • Average14%
  • Poor22%
  • Terrible27%
Travellers talk about
“ribs” (6 reviews)
Closed Now
Hours
CUISINES
American, Bar
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Forest Hill Chase Shopping Cen 270 Canterbury Rd | Level 3, Forest Hill Chase Shopping Centre, Forest Hill, Whitehorse, Victoria 3131, Australia
All Details
Write a ReviewReviews (61)
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1 - 10 of 61 reviews

Reviewed 1 week ago

Thought we'd get a bite before a movie. A sharing plate was our best option, but $38 for a couple of potato skins, ribs and chicken wings, really? And when did simple burgers cost $25.00. Never again.

Thank Ashley1969
TGIFridaysAU, Guest Relations Manager at TGI Fridays, responded to this reviewResponded 1 week ago

Hey Ashley, thank you for your feedback regarding our TGI Fridays Forest Hill venue. We take all feedback very seriously and is examined by our management team, and we'll be sure to take your comments into consideration - Thanks.

Reviewed 21 June 2018 via mobile

So movie starts at 930pm headed down to TGI Friday’s for a quick glass of wine at 830pm and got told bar was closed and they were shutting up ! Ridiculous poor service

Thank Mullso
Reviewed 16 June 2018 via mobile

The food is just ok. Staff was great but the food took forever to come out. I have been to this location a few times in a couple years and its always the same slow service.

Thank DestinO8575
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 21 June 2018

Sorry to hear about your experience. Your feedback has been passed on for ongoing training purposes.

Reviewed 30 April 2018

If your taste buds are craving for steaks, than this is the place for good decent sized steaks. The service is very good, the atmosphere is inviting and this restaurant is situated in a fairly good shopping complex. After a good feed of steaks, you...More

Thank annMelbourne
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 1 May 2018

Thanks for the raving review Ann! So happy to hear you loved our juicy steaks and would recommend our burgers! =D Can't wait to see you back in again!

Reviewed 11 April 2018 via mobile

Shown to table and that was it! Not asked if I wanted a drink, not given a menu, failed to get any wait staff's attention, other tables waited around me. After over 20 mins I just got up and walked out. Takes terrible service to...More

Thank Mark R
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 15 April 2018

Hi Mark, I have responded to your review on Facebook with the following: "Hi Mark, I'm very disappointed to hear about your experience with service at the Forrest Hill venue.. This is not how we normally operate and I will be contacting the venue manager...More

Reviewed 6 April 2018 via mobile

We arrived early in order to feed our young children before the restaurant became too busy. Our food came out after about a 45 minute wait. It was all cold, not even warm. Our chips were cold, our steak was cold, the side order of...More

Thank Michelle G
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 9 April 2018

Hi Michelle, I'm very sorry to hear of your experience at Forrest Hill. I will be contacting the venue directly to see what has happened. Would you mind emailing me your contact number and a copy of this review to contactus@tgifridays.com.au so we can give...More

Reviewed 17 February 2018 via mobile

The meal was acceptable and service as you would expect, clean, tidy and staff polite but it wasn’t a cut above and certainly didn’t leave me wanting more. Sorry to say but it’s slipped since opening and meals while okay are not comparable (price relative)...More

Thank James A
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 21 February 2018

Hi James A, Thanks for the review. We're glad to hear you enjoyed the food and service - we were born in New York as a singles bar originally and that's why we're proud to still offer such an extensive beverage and cocktail menu. We...More

Reviewed 25 January 2018 via mobile

Ordered some cocktails which arrived promptly and were delicious! And then it’s all downhill from there. We asked for the vegetarian option of potato skins - which arrived lukewarm with cold finely diced tomato and raw garlic - ( just so awful). My daughter had...More

Thank Amanda W
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 27 January 2018

Hi Amanda, Thank you for your feedback. Such a shame you had a bad experience at TGI Fridays, if you would like to go into further detail about your feedback contact us through - contactus@tgifridays.com.au. TGI Fridays Management Team

Reviewed 13 January 2018 via mobile

Seriously, it’s really popular for three reasons 1. It’s in a shopping centre and close to the cinemas 2. The food is awesome 3. It’s true to TGI Friday’s in the USA except it doesn’t serve a Reuben Sandwich which is a travesty The service...More

Thank John M
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 14 January 2018

Hey John M, Thanks for the feedback! Great to hear you love our foo - the best of American Grill! - and we've taken note on the Reuben Sandwich! We've also taken on board the feedback regarding service and will be following this up with...More

Reviewed 12 January 2018 via mobile

Shocking ! Shocking service Cold food Completely disorganised Keep giving this place another chance but no more Won’t be back !More

Thank Mullso
TGIFridaysAU, Manager at TGI Fridays, responded to this reviewResponded 14 January 2018

Hey Mullso, Thanks for the feedback. We are very sorry to hear that about your most recent experience - thanks for giving us those extra chances and we would still hope that you can give us another chance. We would love to speak with you...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$31
Cuisine
American, Bar
Meals
Lunch, Dinner
Restaurant features
Reservations, Television, Serves Alcohol, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:30 - 21:00
Monday
11:30 - 21:00
Tuesday
11:30 - 21:00
Wednesday
11:30 - 21:00
Thursday
11:30 - 21:30
Friday
11:30 - 21:30
Saturday
11:30 - 21:30
Location and Contact Information
  • Address: Forest Hill Chase Shopping Cen 270 Canterbury Rd | Level 3, Forest Hill Chase Shopping Centre, Forest Hill, Whitehorse, Victoria 3131, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Greater Melbourne  >  Whitehorse  >  Forest Hill
  • Phone Number: +61 3 9894 7353
Description
TGI FRIDAYS prides itself on providing a fun and relaxed atmosphere, friendly service and original recipes. FRIDAYS is renowned for their World Famous Burgers, Buffalo Wings, Loaded Potato Skins, delicious desserts and over 400 different types of cocktails. All menu items are prepared fresh daily and cooked to order. FRIDAYS fun and friendly atmosphere is perfect for a night out with family and friends.
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