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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pub, Irish, Bar
Special Diets
Vegetarian Friendly
Meals
Dinner, Drinks, Lunch, Brunch
View all details
meals, features
Reviews (149)
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136 results
Traveller rating
54
42
24
7
9
Traveller type
Time of year
LanguageEnglish
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Traveller rating
54
42
24
7
9
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Reviewed 30 March 2022

I recently attended a function in this pub. I phoned ahead to make sure it was accessible as I am a wheelchair user. I was told that there was a lift but it was removed 5 years ago and replaced with an area for customers....The frame is still there but the lift itself is removed. I had to be lifted up the stairs by 3 members of staff. The toilet is down a flight of stairs. The fire exit also has 3 steps out . I was very embarrassed having to be lifted in front of everyone in the venue. I also felt very unsafe. This shows a complete lack of respect and dignity for people with reduced mobility the elderly and also families with children in buggies.. In 2022 when the government is promoting equality for all it is unacceptable to discriminate against people with reduced mobility especially when there had been a lift and it was removed and no access to the toilets..More

Date of visit: March 2022
Helpful?
Reviewed 27 February 2022

Omg have to say I'm always on the prowl for delicious chicken wings and I've found my favourite 😍 the laurels chicken wings are amazing. If you have not tried these you are so missing out.. the staff are the friendliest bunch and they have...recommended other food on menu which I will be trying... 10 out of 10More

Date of visit: February 2022
Helpful?
Reviewed 18 September 2021 via mobile

Visited this bar while staying at the nearby Maldron Newlands Cross Hotel. (10 min walk away) The bar was very nice and traditional in style. The staff are a true asset, professional and friendly. The table service was very efficient and the food ordered was...enjoyed by all. Try the Guniness.. you won't be disappointed! Looking forward to visiting again if in the area again.More

Date of visit: September 2021
Helpful?
Reviewed 3 July 2021 via mobile

Visited with friends, we had a booking and had plans to eat. We were first seated on some barrels as no tables were available. We were told to jump to the closest table when it because available (despite there being no cleaning between those people...leaving & us sitting). We were then told we could try and get drinks from one of the floor staff but that would take about half an hour. Then told it would be quicker to queue up inside and get bar service (also not allowed). Ended up waiting over 40 minutes for a drink. Best part was when we tried to order food, we were then told the kitchen was closed! All in all not an enjoyable experience, I get the impression that they pack out all available chairs & seats with no regard to how their staff can cope with this.More

Date of visit: May 2021
Helpful?2  
Reviewed 1 July 2021

Visited here recently with my family. Had been there pre covid numerous times and always enjoyed it. Now though it has really disimproved in my opinion. Made my booking a week previously but on arrival still had to wait for 15 minutes behind walk ins....The guy in charge was rushed off his feet and was visibly sniffling and suffering from a head cold. Not great at these times. The food menu is now quite small and has no vegetarian options on it. The guy who saw us to our table then eventually took our order and proceeded to sniffle over our table while we ordered. The food was very slow, service was very slow and all the staff seemed completely rushed off their feet and unable to cope. Lot of people there in grey tracksuit bottoms too. Not something I would have ever seen before. Hopefully the laurels will return to it's pre covid quality soonMore

Date of visit: July 2021
Helpful?
Reviewed 23 December 2020

Based on our visit tonight I have to say I am so disappointed with the laurels clondalkin. To be fair bar staff and waitresses were great but the food and food manager were not on point. We visited a few weeks ago and had steak...which was gorgeous, unfortunately this time it was anything but. Asked for medium and medium well, both came out the same..... RARE. Complained and another was on the table within 5 minutes, once again medium rare. Complained again and was told all they could do was cook another well done. Why should we have to order a steak to a liking we don't want because the chef is incompetent off cooking it right? And why would a food manager even suggest that? I ate my second steak even though medium rare as I was hungry, but my wife and child were unable to eat theirs as theirs stomachs were turned after the first steak. Also the amount of fat on the steaks was nearly half the total weight and when the second steaks were sent out we had to wait for cutlery and chips that did not come out with the food as it should have and we got Gravy instead of pepper sauce (shows the incompetence). Seemed like they were taking in to many walk ins and were rushing which = poor food. And by the way even though nearly full plates were sent back we were charged for the full bill even though staff knew we were unhappy. First picture is the fat cut of just two steaks. The second picture is the steaks that were sent out the second time and could not be eaten due to being rare a second time.More

Date of visit: December 2020
Helpful?1  
Reviewed 16 December 2020

Recently visited and was very impressed not only by the quality of food, drink and service but also compliance with COVID guidelines, had a great evening while feeling very safe, will definitely frequent again....... easy efficient booking system too

Date of visit: December 2020
Helpful?
Reviewed 2 September 2020 via mobile

Evening Meal I recently had the pleasure of dining here for a meal. It was delicious. I had the wings to start followed by the most tenderest steak that I have enjoyed in a long time. I cannot recommend the laurels more highly than this...review. Paul CorkMore

Date of visit: September 2020
Helpful?2  
LouisF631, Owner at The Laurels, responded to this reviewResponded 14 September 2020

Thanks Paul for a great review. Delighted you enjoyed your meal and visit with us. We look forward to welcoming you again.

Reviewed 5 July 2020

Food is terrible and very bad customer service do not eat here!!! Place should be lucky to be still open

Date of visit: July 2020
Helpful?5  
Reviewed 2 January 2020

Enjoyed a great meal (bar menu) and watching the match with kids, wife and mother-in-law. Everyone had good food all washed down with coke, wine and Guinness!

Date of visit: December 2019
Helpful?3  
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Questions & Answers
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acarey22018
25 October 2018|
AnswerShow all 3 answers
Response from patrickn757 | Reviewed this property |
Not sure, would however suggest you look at their website. Sorry
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Frequently Asked Questions about The Laurels

The Laurels is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3