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Smokey Bones BBQ & Grill

€€ - €€€
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12541 Jefferson Ave, Newport News, VA 23602-4313
+1 757-988-0028
11:00 - 02:00
Closed now
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Sun - Sat 11:00 - 02:00
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Newport News, Virginia
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We brought in a group from work of about 15 for a Christmas luncheon, service was a little slow in getting started, but did cover everyone. Food was fabulous for everyone, but even though it was served in sections did take a while to get everyone fed, broken up like each group of 3 or 4 was a separate table.... More 

Thank Chuck S
Clarkston, Georgia
Level Contributor
37 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

Had prime rib & even rare it was dry and no flavor. Service was great- cheerful, attentive. Brisket was slightly over done but was good flavor.

Thank Bamboo708
newport news
Level Contributor
35 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 11 January 2017

We went on a quiet night and there were plenty of servers standing around & what seemed plenty of kitchen staff yet we had a long wait for the food. Wish I had timed it. The waiter came over to tell us that it was almost ready. My husband questioned why it should take so long on such an uncrowded... More 

Thank kathysstealth
Smokey B, Guest Relations Manager at Smokey Bones BBQ & Grill, responded to this review

Hi Kathysstealth, we appreciate you taking the time to respond. The staff at Smokey Bones take our reviews very seriously. We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. More 

Richmond, Virginia
Level Contributor
42 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 30 December 2016 via mobile

Service was par excellence from the moment we walked in to the restaurant. Smiling faces all around. Food was served relatively fast and again with a smile. The service person asked repeatedly if everything was okay and if we liked the food. We ordered the cheese fries, brisket tacos and Pulled pork BBQ Burger. All 3 dishes were very plentiful... More 

Thank Rumy M
Newport News, Virginia
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 December 2016 via mobile

The servers were friendly and our group got good service. Food came out quickly and tasted great. It's clean and tidy inside.

Thank tmartin72
Yorktown, Virginia
Level Contributor
119 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 30 November 2016

Food was fast ,hot,delicious!!! Great customer service with a smile. Attentive and courteous. We had an appetizer of fried pickles, very tasty. I had the "create your own combo". I ordered the Beef Brisket and Smoked wings with sides of baked beans and dirty rice. The brisket was really tender melt in your mouth. The smoked wings were fabulous. Not... More 

Thank pd2div
1 review
5 of 5 bubbles Reviewed 21 November 2016

I went to Smokey Bones last Friday with my boyfriend for dinner. The food was great, and the service was even better! Our server, Denise, periodically checked on us to see how things were going and if we needed anything. She kept our drinks full and our moods happy. She was very professional but with a sense of humor, sparking... More 

Thank Victoria T
Smokey B, Guest Relations Manager at Smokey Bones BBQ & Grill, responded to this review

Victoria T, thank you for taking the time to leave us feedback. You really made our day today. More 

Harrisonburg, VA
Level Contributor
37 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 November 2016

This was my first visit to a Smokey Bones and I was impressed. We were seated and our orders were taken quickly. There was a very large party that arrived just before us and our server apologized for not being able to get our order put in before theirs, but our food was fresh and everyone was able to enjoy... More 

Thank VATravelingmommy
1 review
5 of 5 bubbles Reviewed 12 November 2016 via mobile

I had a great time at Smokey Bones... the food was delicious and the servers were on point. The RESTURANT: The tables and booths were slways clean. Bathrooms were clean. The team resposble for keeping the resturant clean was on point. SERVERS: They had a can do attitude. All questions were answered. The servers were well informed about the products... More 

Thank Dynise E
Smokey B, Guest Relations Manager at Smokey Bones BBQ & Grill, responded to this review

Dynise E, thank you for taking the time to leave us feedback. You really made our day today.We always love to receive great feedback. More 

Suffolk, Virginia
Level Contributor
145 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 8 November 2016

This location seems to have consistent quality in regard to very good tasting ribs. They are always meaty and tasty cooked to perfection. The day we visited was no exception however our sides were delivered ice cold. Our wait person corrected the descrepancy at once. We will return to this location for sure.

Thank John S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Bar, Barbecue, Pub
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Groups, Kids, Child-friendly
Open Hours
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
11:00 - 02:00
Location and Contact Information
  • Address: 12541 Jefferson Ave, Newport News, VA 23602-4313
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-988-0028

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Smokey Bones BBQ & Grill and other visitors
1 question
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New Hope, Alabama
over a year ago

See all questions (1)

Questions? Get answers from Smokey Bones BBQ & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?