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Carrabba's Italian Grill

12363 Hornsby Ln, Newport News, VA 23602-6958
+1 757-269-4917
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Overview
  • Excellent48%
  • Very good23%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“pasta” (16 reviews)
“bread” (11 reviews)
“masala” (3 reviews)
Closed Now
Hours
CUISINES
Italian, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
12363 Hornsby Ln, Newport News, VA 23602-6958
All Details
Write a ReviewReviews (178)
Traveller rating
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21 - 30 of 178 reviews

Reviewed 26 March 2017

We had a large group, and the wait staff seemed genuinely bit disorganized. Two different waitresses came for our drink orders. Then it was 15 minutes before the drinks came. Drinks were unceremoniously plunked down without any comment or acknowledgement from the waitress before she...More

Thank Kaye N
Reviewed 25 February 2017

This is the first time we've ever been in here and I was NOT disappointed in anything our waiter Andrew was very kind very patient and very helpful to us. the owner came up to us to make sure that we were happy with everything....More

Thank Ceciliabug1
Reviewed 16 February 2017 via mobile

The food is always wonderful, whether it's a special offering or "the usual" menu items. My husband and I usually visit once a week and are always pleased with service and food. Current management is improving operations.

Thank ANN G
Reviewed 8 February 2017

Carrabba's is our go to restaurant in NN. We meet friends there often and always use call ahead or online reservations. Sat. Evening we had to wait another 30 minutes and there were at least 6 empty tables. They seemed to be under staffed. Our...More

Thank michiecp
Reviewed 1 February 2017 via mobile

The title says it all about this restaurant. I won't say it's bad, in fact some of the food is great. But it's ALL overseasoned. Had to send the salmon back 3 times because of how heavily peppered it was. After the 2nd time it...More

Thank David L
Reviewed 1 February 2017

We used to love to come to Carrabas. It was the one place in NN that was consistently great. Not anymore. Everything seems to have taken a nosedive. Seems like along with the new cafeteria style decor, which is a huge downgrade from the old...More

Thank Valvolt
Reviewed 30 January 2017

This place was very close to the hotel we stayed at. Decided to try there for dinner. Nice, friendly atmosphere and the food was great!!!

Thank Nicole S
Reviewed 17 January 2017 via mobile

I have been going to Carrabbas for years. Over time, portion size, selection, salads have been on the decline. Today, I found the wine to be pricey for so-so wine. Portion size was diminished and salt was rampant. Not worth i.

1  Thank wintergreen1
Reviewed 23 December 2016 via mobile

Ok, so after two disastrous visits to the Williamsburg location, we apprehensively tried this one... Service was GREAT and so was the food, at first. I had the stuffed pork chops, and the second of the two was hardly cooked on one side. The pork...More

1  Thank ExploringViking96
Reviewed 5 December 2016

We used to eat at this Carrabba's location on a regular basis when the proprietor was Scott Lepson. Wow, have things changed since he relocated! This is our second time trying this restaurant since he has been gone and the last time was bad and...More

Thank Maureen721
Carrabbas, Manager at Carrabba's Italian Grill, responded to this reviewResponded 8 December 2016

This isn't the way things should be. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Newport News, VA". We can then correspond directly over email. Sincerely, Madeline Carrabba's...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Business meetings, Child-friendly, Groups
Open Hours
Sunday
11:00 - 21:30
Monday
16:00 - 22:00
Tuesday
16:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
16:00 - 22:00
Friday
16:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 12363 Hornsby Ln, Newport News, VA 23602-6958
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-269-4917
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