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Carrabba's Italian Grill

12363 Hornsby Ln, Newport News, VA 23602-6958
+1 757-269-4917
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  • Excellent48%
  • Very good23%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“salad” (17 reviews)
“chicken” (10 reviews)
“steak” (9 reviews)
Closed Now
Italian, Gluten Free Options
€€ - €€€
12363 Hornsby Ln, Newport News, VA 23602-6958
All Details
Write a ReviewReviews (181)
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21 - 30 of 181 reviews

Reviewed 3 June 2017 via mobile

Wife and I been here plenty of times, but this recent visit wasn't so good. Wrong server tried serving us the wrong salads, then my wife's asparagus was undercooked , then the manager himself just didn't know what he was doing really. Other than that...More

Thank Tory2121
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 8 June 2017

Hello Tory, We had high hopes for your visit and we're sad we let you down. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Newport News, VA". We...More

Reviewed 19 April 2017

Unfortunately, at the last minute my wife decided not to cook Easter dinner so we decided to go to Carrabba's in Newport News. To our surprise the restaurant was not busy at all....so you would assume this would be a pleasant experience. Not. I like...More

Thank thomasjones47
Carrabbas, Manager at Carrabba's Italian Grill, responded to this reviewResponded 3 May 2017

Hello Thomas, We had hoped your Easter Dinner would be much better than this. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Newport News". We can then correspond...More

Reviewed 3 April 2017 via mobile

The restaurant provided a pleasant experience. The waitstaff was friendly and courteous. Food was good and portions were more than enough. Overall a good experience, I would return.

Thank jimmac16
Reviewed 26 March 2017

We had a large group, and the wait staff seemed genuinely bit disorganized. Two different waitresses came for our drink orders. Then it was 15 minutes before the drinks came. Drinks were unceremoniously plunked down without any comment or acknowledgement from the waitress before she...More

Thank Kaye N
Reviewed 25 February 2017

This is the first time we've ever been in here and I was NOT disappointed in anything our waiter Andrew was very kind very patient and very helpful to us. the owner came up to us to make sure that we were happy with everything....More

Thank Ceciliabug1
Reviewed 16 February 2017 via mobile

The food is always wonderful, whether it's a special offering or "the usual" menu items. My husband and I usually visit once a week and are always pleased with service and food. Current management is improving operations.

Thank ANN G
Reviewed 8 February 2017

Carrabba's is our go to restaurant in NN. We meet friends there often and always use call ahead or online reservations. Sat. Evening we had to wait another 30 minutes and there were at least 6 empty tables. They seemed to be under staffed. Our...More

Thank michiecp
Reviewed 1 February 2017 via mobile

The title says it all about this restaurant. I won't say it's bad, in fact some of the food is great. But it's ALL overseasoned. Had to send the salmon back 3 times because of how heavily peppered it was. After the 2nd time it...More

Thank David L
Reviewed 1 February 2017

We used to love to come to Carrabas. It was the one place in NN that was consistently great. Not anymore. Everything seems to have taken a nosedive. Seems like along with the new cafeteria style decor, which is a huge downgrade from the old...More

Thank Valvolt
Reviewed 30 January 2017

This place was very close to the hotel we stayed at. Decided to try there for dinner. Nice, friendly atmosphere and the food was great!!!

Thank Nicole S
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Business meetings, Groups
Open Hours
11:00 - 21:30
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 12363 Hornsby Ln, Newport News, VA 23602-6958
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-269-4917
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