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Carrabba's Italian Grill

12363 Hornsby Ln, Newport News, VA 23602-6958
+1 757-269-4917
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Overview
  • Excellent48%
  • Very good23%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“salad” (17 reviews)
“chicken” (10 reviews)
“steak” (9 reviews)
Closed Now
Hours
CUISINES
Italian, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
12363 Hornsby Ln, Newport News, VA 23602-6958
All Details
Write a ReviewReviews (181)
Traveller rating
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1 - 10 of 181 reviews

Reviewed 4 weeks ago via mobile

We really enjoyed our meal And the service was excellent. Great salads and the pasta was very well prepared. Good family restaurant.

Thank Jane Susan F
Reviewed 3 September 2018

I ordered a salad...something like Rocco's seafood salad. It was small and nothing but lettuce and a few scallops and shrimp. The seafood was well cooked, but for $18 I expected more......a lot more. My husband got the steak and was delighted. Our friends got...More

Thank sandy s
Reviewed 20 August 2018 via mobile

This was our first visit to this chain Italian restaurant and we were not impressed. The pizza was served barely warm and was undersized for the price they charge and it was not tasty. The seafood Alfredo was overwhelmed with garlic. The calamari we ordered...More

Thank AhBanBan
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 29 August 2018

Hello, We had hoped your meal would be fresh and delicious, as it should always be. Your feedback means a lot to us and will be taken into consideration for the future. If you’d like to get in touch directly, please fill out our Contact...More

Reviewed 20 May 2018

It has been years since I've been to a Carrabba's. It was not what any of us expected: Waiter was a bit on the slow side, appetizer (mussels) was undercooked, cold, not edible, waiter was told and nothing was done about it. Likewise a side...More

Thank lostmutt
Reviewed 16 March 2018 via mobile

Our family keeps trying to give this restaurant another chance but the quality of food and service continues to decline. The grilled chicken keeps getting smaller and smaller while the price keeps going up. The quality of the sides were not good either. The penne...More

Thank Maureen721
Reviewed 22 January 2018

My dinner was brought out cold! The waitress brought it back to the kitchen yo be warmed. However, it was served to the wrong table! So again it was brought to the kitchen. I told my waitress this & it was then brought back to...More

Thank G8118FPlisac
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 30 January 2018

Hello, We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Newport News". We can then correspond directly over email. Sincerely, Amy Carrabba's Italian Grill

Reviewed 2 January 2018 via mobile

We stopped in for a late lunch and got an appetizer and the chicken trio to share. The food was amazing! I was very surprised how perfectly cooked and delicious all three were! Great service, fantastic food and a new favorite lunch stop for us!

Thank MrMatt4Food
Reviewed 12 November 2017 via mobile

Some of the best pasta we've ever tasted! And great drinks. Also they can accommodate very large parties. Highly recommend!

Thank DCDEJL6
Reviewed 1 November 2017 via mobile

We enjoyed our family dinner there. The staff was very helpful and friendly. The dishes were traditionally Italian and I realize that they are part of a chain. Restaurant was crowded but not overly noisy.

Thank HI_Traveller_12
Reviewed 15 September 2017

Traveled down to the area for a concert and we wanted to try something none of us have had. Coming from Vermont, we don't have Carrabba's but man I wish we did! I've worked in the food industry for a combined total of 7 years...More

Thank whatsupchuckkk
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Business meetings, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
11:00 - 21:30
Monday
16:00 - 22:00
Tuesday
16:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
16:00 - 22:00
Friday
16:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 12363 Hornsby Ln, Newport News, VA 23602-6958
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-269-4917
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