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Chili's Grill & Bar

€€ - €€€, , Mexican
5548 Fairmont Pkwy, Pasadena, TX 77505-3808
+1 281-487-7182
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Overview
  • Excellent10%
  • Very good43%
  • Average21%
  • Poor21%
  • Terrible5%
4 weeks ago
“Terrible service ”
23 Jun 2017
“Great steak and fajitas”
Open Now
11:00 - 23:00 Hours
CUISINES
Bar, Pub, Mexican, American, Southwestern, Barbecue
PRICE
€€ - €€€
RATINGS
Food
Service
Value
LOCATION
5548 Fairmont Pkwy, Pasadena, TX 77505-3808
All Details
Write a ReviewReviews (19)
Traveller rating
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1 - 10 of 18 reviews

Reviewed 4 weeks ago via mobile

Terrible service. The waiter would not even look at our allergy list or discuss ordering based upon our allergies she wanted us to just pick off the little kiosk at the table we asked to see the manager and she said the manager would not...More

Date of visit: November 2018
Thank williamcE3050KS
DylanT605, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 4 weeks ago

William, this doesn't sound right. We take our Guests' food allergies very seriously and would like to speak to you about what happened as soon as possible. Please give our Guest Engagement Team a call at 1-800-983-4637 at your earliest convenience so we can look...More

Reviewed 23 June 2017 via mobile

My family did the Two for $22 and got steaks and fajitas. We were all pleased with our meals. The service was also good and they stayed on top of our drinks.

Date of visit: June 2017
Thank Babybear71
Reviewed 16 May 2017 via mobile

I thought I would order the classic burger for my Dad from the to go counter expecting a better burger than any fast food stop. I was shocked at the size; it looked like a junior burger. When I asked for some mayo on the...More

Date of visit: May 2017
Thank Mhcole17
Reviewed 15 February 2017 via mobile

Come here all the time. Waitstaff is always nice and managers are always involved. We usually come once a week for lunch before the rush comes and always leave satisfied

Date of visit: February 2017
Thank autherb
Reviewed 26 January 2017 via mobile

This is my neighbor Chili's, and most of the time the food and service is great. I decided after about 20 years to try the baby back ribs again, bad idea. I seriously think if a place is gonna brag about their ribs, that the...More

Date of visit: January 2017
Thank mikemU8858RH
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 30 January 2017

Mike, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch...More

Reviewed 22 March 2016

Our appetizer came out 3 minutes before our meal after waiting about 30 minutes for it. Other than that the service was good and waiter was attentive.

Date of visit: March 2016
Thank Ashley L
Reviewed 1 March 2016 via mobile

Just what you expect from this chain. Good food fair service. Clean. Nothing outstanding about this chilis but nothing bad either. A safe location for lunch or dinner. You will find the service ok. The food is as expected of a chilis. It is clean...More

Date of visit: March 2016
Thank Yraveler
Reviewed 5 February 2016

5:00 on a Friday afternoon not to busy. We sat in the bar area with all the TV's screens it was great. The service was very good. The crispy crispers with white gravy are good.. The Triple Berry Cake for dessert is something you need...More

Date of visit: February 2016
Thank Stan H
Reviewed 13 November 2015 via mobile

It's been a while since I've eaten at Chili's and first time at this location. I like the menu choices. We started with fried pickles. They were pretty good though I've had better. The winner were the Pork Carnitas Tacos I had. They were the...More

Date of visit: November 2015
Thank Jonfo1969
Reviewed 4 November 2015

I enjoy the Santa Fe salad, but can't forget a terrible experience a couple of years back. Much of their food is prepared in advance, not fresh.

Date of visit: September 2015
Thank Hungryman77505
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$20
Cuisine
Bar, Pub, Mexican, American, Southwestern, Barbecue
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible
Good for
Groups, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 5548 Fairmont Pkwy, Pasadena, TX 77505-3808
  • Location: United States  >  Texas (TX)  >  Texas Gulf Coast  >  Pasadena
  • Phone Number: +1 281-487-7182
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