We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Caracol Coastal Mexican

All photos (229)
Certificate of Excellence

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner

Food and ambience

Location and contact

One of the beauties of Mexico is its geographic location, with coasts on the Pacific Ocean, the Caribbean Sea, and the Gulf of Mexico, which is connected to the Atlantic Ocean via the Florida Straits. From these waters comes a bounty of edible sea life, which is celebrated at Caracol, the award-winning restaurant of culinary team of Chef Hugo Ortega and Restaurateur Tracy Vaught. Caracol meaning “snail” in Spanish, was chosen as the restaurant’s name because of Chef Hugo’s fond memories of making ceviche de caracol (conch ceviche) in his brother Jose Luis’ kitchen at a resort in Playa del Carmen (see Hugo’s personal essay below). Our menu is a culinary tour along the Mexican coasts, which are shared by 16 of the country’s states.
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Drinks, Lunch, Dinner, Brunch, After-hours
Mexican, Latin, Seafood
Takeout, Parking Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Reservations, Outdoor Seating, Buffet, Private Dining, Seating, Waitstaff, Validated Parking, Valet Parking, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards
Reviews (568)
Filter reviews
526 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews brunch ceviche oysters taquitos chipotle butter calamar chocolate ball spanish octopus asador mole flan fresh seafood sea bass snapper duck short ribs tapas
Updating list...
1 - 10 of 526 reviews
Reviewed 2 days ago

A buddy and I decided to go for lunch, as my wife is a beef eater, and doesn't enjoy the menu. He had a huge chicken enchilada, and I had a combination of snapper ceviche and pork taquitos (two separate dishes). My combination was far...More

Date of visit: December 2018
Thank Gene T
Reviewed 3 days ago

We have been to Caracol many times. The broiled oysters are worth the trip alone. The menu is varied enough for picky eaters. Although it was full, our server was attentive and our food was served hot! The desserts are incredible, especially the chocolate orb...More

Date of visit: December 2018
Thank joyce l
Reviewed 3 days ago

We went to celebrate a birthday last October and it was amazing, they really serve authentic Mexican cuisine, I tried the "Chile Relleno" and it was phenomenal, as a dessert we order one named "El Coco" it is such an experience trying it, I just...More

Date of visit: October 2018
Thank fernandaa725
Reviewed 1 week ago

Caracol is one of the top restaurants of the Vaughn-Ortega food empire. It is a modern, spacious, light and pleasant dining area with indoor and outdoor tables. Self and valet-parking service work quite well. The full bar is expertly managed by good myxologists. Service is...More

Date of visit: November 2018
Thank Gabriel H
Reviewed 2 weeks ago via mobile

This was our 2nd time to come to Caracol. The 1st was for brunch that was disappointing and tonight was close to perfection. My rack of lamb was supposed to be medium rare. It was well done. But, the waitress insisted on replacing it. Then...More

Date of visit: November 2018
Thank Deborah M
Reviewed 2 weeks ago via mobile

We had a family dinner here last week to celebrate our wedding anniversary. The food was excellent, the wait staff are very friendly, attentive and professional. The menu is extensive and the meal was very good.

Date of visit: November 2018
Thank umpa49
Reviewed 4 weeks ago via mobile

We got the seafood tower which was delicious and a bunch of entrees which we shared as a group. The Margheritas were sooooo good and as was the ceviche - would highly recommend

Date of visit: October 2018
Thank petatehan
Reviewed 5 November 2018 via mobile

I have been wanting to try their baked oysters for the longest and I finally got to! What did I think of them? Well, I'll tell you! Honestly, in my opinion they were good but I'd give it a 3.5/5. The ambiance and vibe was...More

Date of visit: October 2018
Thank trinhv672
Reviewed 6 October 2018 via mobile

Had the baked oysters. They were delicious. Also recomend the Past the Heather Modern Agaves drink. Very tasty and easy on the pallet.

Date of visit: October 2018
Thank franciscog751
Reviewed 4 October 2018 via mobile

Great ceviche and oysters. Just not as good as service when a lone single female diner. Would go back.

Date of visit: October 2018
Thank peacock88
View more reviews
Questions & Answers
Ask a question
Suzanne S
10 November 2018|
AnswerShow all 5 answers
Response from 1_HRG | Property representative |
Caracol has several private dining areas in which to host events of all sizes and descriptions and is an excellent location to hold your business meetings and luncheons to birthday celebrations, anniversaries, wedding... More
25 March 2017|
AnswerShow all 14 answers
Response from Nathalie R | Reviewed this property |
Casual to cocktail. Anything goes. I would say dressy jeans and heels for women and you'll feel comfortable. Same for men without the heels:)
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing