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Steak 'n Shake

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2205 E Grapevine Mills Cir, Grapevine, TX 76051-2082
+1 972-724-2260
00:00 - 23:59
Open now
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Sun - Sat 00:00 - 23:59
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75 Reviews from our TripAdvisor Community

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Showing 70: English reviews
1 review
Reviewed 2 days ago NEW via mobile

The worst service ever. Arrived at 1030am, we were seated quickly, about 15 min wait for food order, it is now 11:50am and we haven't received our food. This is absolutely the worst steak n shake to come too. Just got food and order is wrong. Horrible no excuse.

Thank laura r
Level Contributor
32 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW via mobile

Great place to eat the food was delicious our waiter was awesome and he was working by hisself with no one out front helping him he was seating people taking orders and delivering food by hisself and still done a good job and stayed friendly

Thank michelleingle24
Chino Hills, California
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Great food at a reasonable price. Kids love going to the one in Las Vegas. Great to be able to enjoy the food out here in Texas!!

Thank lorrainelimiac
Spicewood, TX
Level Contributor
229 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 7 April 2017 via mobile

Ordered original double well done with extra onions. I order well done to ensure crispy around the edges, once a hallmark of this chain. Patties undercooked. Cheese not even melted. Buns not toasted. No extra onions. Also had the chili. Not good. Chili flavored bean soup. All beans; very little chili. Found this chain up in the Midwest in the... More 

Thank 1twangster
2 reviews
Reviewed 28 March 2017 via mobile

My family and I travel to Great Wolf Lodge once or twice a year and Steak and Shake is a tradition for us. This time however was our worse experience. We had to wait several minutes to be seated then our waiter who had bangs hanging down in his face that made me wonder if I ever fell in food... More 

Thank Trae H
Euless, Texas
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 25 March 2017 via mobile

Stopped in for lunch, waited 15 minutes before we were even greeted, and that was after we asked for a table 10 minutes prior to that. No one even approached our group. Sat for another 10 minutes before our drink order was taken, we ordered our meal at the same time. The restaurant was busy but the staff was super... More 

Thank BeenThereD0neThat1
2 reviews
Reviewed 18 March 2017 via mobile

Great food, Cameron provided fantastic service, very nice and pleasant! Great experience! I will be back soon, fantastic chocolate shake.

Thank James S
Dallas, Texas
Level Contributor
3 reviews
Reviewed 12 January 2017

I put in an order and due to cultural difference the server did not get my order correct but instead of nasty attitudes and negative service. The manager took care of the issue and the server was apologetic. I believe her name was Judy. She was an older lady on the evening shift. Thanks for a great attitude. GREAT SHAKES!!!

Thank Travel_Critics_5
Abilene, Texas
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 January 2017 via mobile

I have been to this Steak n Shake several times. I have always had a great hot cheap burger. Friendly and good service.

Thank L7650OBrichardr
Level Contributor
36 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 4 January 2017

We came in after the ice show at the Gaylord and Steak and Shake was the only place open. They were crowded but the service was great. We wanted them to go so they let us sit at the bar area while we were waiting. Great shakes and great people.

Thank texastraveler072572

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Restaurant Details

Rating summary
  • Food
  • Value
American, Fast food
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: 2205 E Grapevine Mills Cir, Grapevine, TX 76051-2082
  • Location: United States  >  Texas (TX)  >  Grapevine
  • Phone Number: +1 972-724-2260
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?