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The Cheesecake Factory

2601 Preston Rd, Ste 2219, Frisco, TX 75034-9468
+1 972-731-7799
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Overview
  • Excellent45%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (110 reviews)
“pasta” (17 reviews)
“lettuce wraps” (4 reviews)
Open Now
Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2601 Preston Rd, Ste 2219, Frisco, TX 75034-9468
All Details
Write a ReviewReviews (340)
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1 - 10 of 325 reviews

Reviewed 6 days ago

Long wait, server was fantastic, food was so..so...At the end of the evening, the value of the experience wasn’t worth the cost.More

Thank David O
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi David, thank you for taking the time and giving us your feedback. However, we are sorry that we have not been able to provide you with an exceptional experience. During your next visit, be sure to join us for Happy Hour for discounted food...More

Reviewed 2 weeks ago

Overall, the food is ok... There are SOOO many items to choose from. I had the Chicken Alfredo & My girls has the Chicken & Waffles. Their dish was alot tastier than mine. BUT, I will say the cheesecakes are all amazing there. Our server...More

Thank francesmarieg
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

We're sorry you did not have a better experience! During your next visit, if there is anything that can be done to improve your experience, please let our managers know so we can make things right while you are still dining with us. Thank you...More

Reviewed 4 weeks ago via mobile

I had a great time eating here with my family. The Chicken Parmesan “Pizza Style” was my choice, and let me tell y’all it was a happy one. There were no complaints and all the food was good.

Thank marreielj
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review! We're so glad to hear you and your family enjoyed your food and we look forward to your next visit!

Reviewed 4 weeks ago via mobile

Service was great but the food was just okay. The loaded gator tots lacked flavor which is usually not the case. Hope they can improve the food at this location.More

Thank AJCC1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while you are...More

Reviewed 4 October 2018

huge portions delicious food great atmosphere anything on the menu is fresh perfect definitely get the cheesecake

Thank eae777
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 October 2018

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 3 October 2018

I love to go to the Cheesecake Factory! I love their pasta, burgers, and everything I have ordered is very good, especially their breads and cheesecakes.

Thank Petra A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 October 2018

Hi Petra, thank you for your review. We're so happy to hear that you enjoy our food! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 29 September 2018

We came here for dinner for my daughters birthday last night (Sept 28, 2018). We had a great time and the food and service were excellent. The staff were nice to come and sing Happy Birthday for my daughter and gave a nice ice cream...More

Thank 150wilfredb
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 September 2018

We hope your daughter had a wonderful birthday! We're glad you enjoyed the service our team provided during this visit. Thanks for the feedback, and we hope to see you back soon!

Reviewed 13 September 2018

iFLY Dallas is located on the outer ring of the Stonebriar Shopping Center/Mall in Frisco. The Cheesecake Factory is PERFECT to go to after visiting iFLY; it is convenient, within walking distance, and their Steak Diane is GREAT!!! I highly recommend when visiting iFLY Dallas,...More

Thank BladeRunner3
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 19 September 2018

Thank you so much for this review, Bryan. We're glad to hear you have enjoyed your visits with us and thank you for sharing some of your favorites with us. We hope to see you back soon!

Reviewed 5 September 2018 via mobile

Ok not the least expensive of places to eat but my wife and I always share a meal. The meals are plenty large. And then you can spring for some of that wonderful cheese cake!!

Thank kevinshively60
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 September 2018

Hello. Thank you so much for this review. We're happy you had a pleasant time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 27 August 2018 via mobile

We were on s trip to Dallas and decided to stop at Stonebridge Center to eat and shop. There was a wait but the staff handled it quickly and efficiently. We were sat quickly and our waiter was superb. He was numerous, made great recommendations...More

Thank Christy C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 August 2018

Hi Christy. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

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Ask a question
Questions & Answers
Edward S
20 April 2017|
AnswerShow all 3 answers
Response from lardog04 | Reviewed this property |
Sorry I didn't notice vegan options however Cheesecake factory has over 189 menu items for a huge variety. I remember they did offer vegan, gluten free and low calorie options just don't remember.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
00:00 - 00:30
11:00 - 00:30
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 2601 Preston Rd, Ste 2219, Frisco, TX 75034-9468
  • Location: United States  >  Texas (TX)  >  Frisco
  • Phone Number: +1 972-731-7799
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