We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
+1 865-429-2360
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent44%
  • Very good28%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“chicken” (24 reviews)
“fries” (12 reviews)
“cobb salad” (3 reviews)
Open Now
11:00 - 23:00All hours
American, Fast food
698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
All Details
Write a ReviewReviews (110)
Traveller rating
Traveller type
Time of year

1 - 10 of 110 reviews

Reviewed 9 November 2017 via mobile

Stopped in and hand some tasty tenders and Nibblerz. Food is always excellent. Love the Coca Cola Freestyle. Always a wonderful beverage selection. Staff was friendly enough. Had to wait 22 minutes for the food. Cashier said they ran out of chicken. That’s interesting. Will...More

Thank Samuel H
Reviewed 10 October 2017

Very nice employees and great food. I take my wife there for the first time a couple of weeks ago and found the place very calmed and good for couples.

Thank Salomon C
Reviewed 23 September 2017 via mobile

I am a local and eat at this Zaxbys quite often. I don't like to write negative reviews but I feel it is necessary when you call to complain, only to find out the person you're complaining about is the manager and doesn't even know...More

Thank Leah F
Reviewed 17 September 2017

Love Zaxby's chicken. They have new special "Five Flavorful Favorites" by about $6. Delicious. Wish they still regularly offered the fried pickles. Sometimes they have off menu but not this location.

Thank Traveler1795
Reviewed 11 June 2017 via mobile

Every time I have eaten here the place has been crazy packed! They are grossly understaffed. The food is good but the aggravation of 15+ min waits does not make it worth it.

Thank Pam M
Reviewed 9 June 2017 via mobile

Cobb salad was good as always. Servers were attentive and polite. One thing wrong was that the chips were over cooked.

Thank Mrs P
Reviewed 30 May 2017

I ordered a four piece chicken finger meal, the chicken fingers are small but the food when fresh is amazing, great cole slaw!

Thank Crystal F
Reviewed 10 May 2017 via mobile

I was on my way home so I stopped to order dinner used the drive through I am local and eat there regularly. The toast was the best out of the meal of the 4 piece chicken finger plate , the chicken was hard n...More

Thank chevyfun
Reviewed 23 March 2017

it was my first time eating at a zaxby's and overall i was impressed. however, i bought a brownie that after i had already taken a bite noticed on the wrapper it was outdated.

Thank econolodge477
Reviewed 11 March 2017

The food was very tasty and served hot. The staff was friendly and very accommodating for special requests.

Thank yonorm
Nearby Restaurants
Thai Basil
328 reviews
.46 km away
The Diner
715 reviews
.33 km away
El Paso Mexican Restaurant
447 reviews
.37 km away
Golden Corral
491 reviews
.56 km away
Nearby Attractions
Dolly Parton Statue
278 reviews
1.57 km away
Floyd Garrett's Muscle Car Museum
242 reviews
.99 km away
Tennessee Legend Distillery - Winfield Dunn Parkway
34 reviews
.91 km away
Sevier County Courthouse
26 reviews
1.57 km away
Questions & Answers
Get quick answers from Zaxby's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Parking Available
Good for
Child-friendly, Kids
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-2360
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing