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Certificate of Excellence
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698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
+1 865-429-2360
11:00 - 23:00
Closed now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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95 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 95: English reviews
Georgetown, South Carolina
Level Contributor
14 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

food was hot and order was correct. lines were long but quick staff very friendly. made my daughter happy.

Thank w123i
Kingwood, West Virginia, United States
Level Contributor
68 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago

We got the large family pack to take back to the hotel. They didn't have the two liter drinks to go with the meal, so we had to get to go cups. They forgot to include our Texas toast and tater chips and we had to go back to get them. The food was good, but check your order before... More 

Thank Jeff M
Maryville, Tennessee
Level Contributor
171 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 17 October 2016

Stopped in at this Zaxby's while on a business trip hoping to get in and out very quickly as this had been my experience at other locations. Placed my order (a salad and drink) and found a spot to wait, and wait, and wait. After 20 minutes my order had still not come up even though quite a few people... More 

Thank Mbhnm
Level Contributor
110 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 30 September 2016 via mobile

I felt like I did not have many choices since I don't like fried food. Kind of disappointing really. Salad was ok.

Thank Lisa F
Newark, Ohio
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 September 2016

All the kids like the shakes. And you get a free cup so you can use again if you would like to do so.

Thank jdgraham2016
Indianapolis, Indiana
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 September 2016 via mobile

While visiting the area, we decided to try Zaxby's. It's a typical fast food restaurant with the focus on chicken. The food was delicious and portions were HUGE. I orders the fried chicken salad and it fed 3 of us! I even brought some back with me. The only reason I didn't give it 5 stars was the drink area... More 

Thank RobynJ92
Gray, Tennessee
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 12 August 2016

Went to this zaxbys and ordered 2 meal deals for my wife and myself. There was one group of 4 in front of me that had already ordered and were waiting for their food. I was the only other person there. It took almost 15 minutes to get my food to go and it was cold once I got it.... More 

Thank bhood73
Leesburg, Alabama
Level Contributor
32 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 August 2016

This is always a favorite of our grand kids. Clean and afforfable place to eat within five minutes of the resort.

Thank Tommy1311
Anderson, South Carolina
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 31 July 2016

I love eating at Zaxby's!!! But this one was not a good one. Poor customer service, they got my order wrong. But they did fix it!!!! At all the Zaxby's the manager usually goes around and visit the customers to make sure that they are happy with the food and service, but they did not do that at this one!!... More 

Thank kc0wart
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 July 2016 via mobile

This is the first time I had eaten at a Zacby's I loved it not too much breaking on the chicken and the sauce was a great blend on spices Fries had a good seasoning added also and the coleslaw was fresh and tasty not too much mayo Great price large servings worth the $

Thank Mindy W

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-2360

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?