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The Chop House

Certificate of Excellence
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1649 Parkway, Tanger Outlet Store Mall, Sevierville, TN 37862-2850
+1 865-774-1991
Website
Today
11:00 - 22:00
Closed now
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Hours:
Sun 11:00 - 21:00
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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996 Reviews from our TripAdvisor Community

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Showing 990: English reviews
1 review
5 of 5 bubbles Reviewed yesterday NEW via mobile

We really enjoyed our meals and the service was great. The bourbon bacon jam topping for the steak was so unique and added a great flavor to the steak. The baby back ribs were super tender and tasty. The bread was also very good. This will be on our list for a return visit when we come to the area... More 

Helpful?
Thank VivesT
Courtice
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Great all round. Super service From Lee Anne and really good food. We enjoyed it thoroughly. Even the occaisional "lights out" due to the thunderstorm couldn't damper our meal experience.

Helpful?
Thank Debra W
Cleveland, Tennessee
Level Contributor
136 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Came here for lunch with the family. The service was wonderful! We ordered two appetizers and they were awesome. Our meals where delicious! I didn't have to ask for a refill not once. We would recommend this location to anyone!

Helpful?
Thank Supersora89
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

Thank you so much for your compliments and recommendations, we glad to hear your family enjoyed your lunch with us, and we look forward to serving you again soon! More 

Clarksville, Tennessee
Level Contributor
7 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Kristen was absolutely awesome! She's very sweet, friendly, personable. We Never had to wait for anything. She even got us a special dessert for being newlyweds 😊❤Great Food & great service. Will definitely come again.

Helpful?
Thank kent0313
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

Thank you so much for your compliments on Kristen, we're glad she could serve you two a five-star dining experience, and we hope to see you again soon! More 

Pigeon Forge, Tennessee, United States
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

I am a local to this restaurant. I will tell you to try this restaurant. Everyone is entitled to a bad night. Michelle our server, had one of the worst attitudes. She was full of excuses instead of yes, I will fix that, dirty wine glass, condescending attitude. Served an over cooked prime rib, "hoping" we would not notice. Excuses,... More 

Helpful?
Thank Paul B
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

We're so sorry to hear you did not enjoy your recent dining experience with us, but we appreciate your honest feedback and we would like to make this right. We invite you to call the restaurant and speak directly with a manager about your poor experience with Michelle, and we hope to have another chance to give you five-star service... More 

Pigeon Forge, Tennessee, United States
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Service was not good and the food was not any better. We won't go back. There's to many other good restaurants to choose from.

Helpful?
Thank 1953_13
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

We're so sorry to hear you did not enjoy your recent dining experience with us, but we appreciate your honest feedback and we would like to make this right. We invite you to speak more directly with our upper management by visiting The Chop House website and filling out a Customer Feedback form on our Contact page. More 

Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Always a great place to dine. Consistent in quality, taste and service. Never had a bad meal, will always go back.

Helpful?
Thank sjohns913
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

Thank you for your compliments on our menu and waitstaff, we're glad you enjoy dining with us, and we look forward to serving you again soon! More 

Pigeon Forge, TN
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

The Chop House is a great family restaurant. Always excellent food and excellent service. Always a good idea to call ahead as they stay pretty busy. One of the best restaurants in town.

Helpful?
Thank jrasnake
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

Thank you for your compliments and recommendations, we appreciate your review and look forward to serving you again soon! More 

Snellville, Georgia
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

My wife and I went to The Chop House for cravings we both had for Steak! We both ordered a ribeye that was cooked to perfection and was delicious. Staff was very friendly and catered to our every need. Great Night! I'd suggest making a reservation as this place was packed on Saturday night.

Helpful?
Thank CoachJ75
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

Thank you for your compliments on our steak and staff, we're glad you and your wife enjoyed your dining experience with us, and we hope to serve you again soon! More 

Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Went for lunch on 3-8-17. Service was excellent and waitress recommend the shrimp bisque. Found a new love.

Helpful?
Thank Amy M
Elizabeth H, Guest Relations Manager at The Chop House, responded to this review

Thank you for your compliments on our waitstaff, we're glad you enjoyed your anniversary lunch with us, and we hope to serve you again soon! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Steakhouse, Seafood, American, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Brunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Kids, Child-friendly, Romantic, Business meetings, Bar Scene, Special Occasion Dining
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 1649 Parkway, Tanger Outlet Store Mall, Sevierville, TN 37862-2850
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-774-1991
Description
The number one goal of The Chop House is to provide a superior dining experience to every guest. We do this by providing guest-obsessed service and generous portions of delicious food using the freshest ingredients.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Chop House and other visitors
6 questions
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Questions? Get answers from The Chop House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?