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Mcalisters Deli

Certificate of Excellence
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3784 Parkway, Pigeon Forge, TN 37863-3814
+1 865-908-9020
11:00 - 20:00
Closed now
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Sun - Sat 11:00 - 20:00
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268 Reviews from our TripAdvisor Community

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Time of year
Showing 268: English reviews
Asheville, North Carolina
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 days ago NEW

Messed up my order, unprofessional workers laughing and yelling at each other. No wonder he messed up my order with that loud worker bugging him/cracking jokes while he was preparing food. The most unprofessional McAllister's I have been to.

Thank Kimberly B
Amber C, Guest Relations Manager at Mcalisters Deli, responded to this review

Kimberly, thank you for your review. We really pride ourselves on our food and service and I would like to have a manager contact you to learn more about your experience and hopefully have you dine with us again. Please e-mail me with your contact information at guestsupport@peakrestaurants.com so we can make this right. More 

Valparaiso, Indiana
Level Contributor
6 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 1 week ago via mobile

McAlister's Deli is a favorite of mine. The food at this location was good; however, it's a very big turn off when you see the guys that are going to be cooking your food standing out front of the restaurant smoking as you are walking in. Yuck!

Thank SamSamLeigh
Amber C, Guest Relations Manager at Mcalisters Deli, responded to this review

Hello Sam. I am so sorry for your experience. We really want to make this up to you. Can you please send me your contact information to guestsupport@peakrestaurants.com so hopefully we can make this right? More 

Kodak, Tennessee
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

We ate here while waiting for our booked time at Kryptology. Mcalisters is always clean and has great food. It's fresh food that you order at the counter but then is delivered to your table. The potions are great and they have some of the best sweet tea.

Thank Sandy D
Bloomington, Indiana
Level Contributor
68 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I love Mcalisters Deli, believe it or not I have a hard time finding really good tea. This one had fantastic tea! Also we bought kids meals for the first time and the kids loved them. My favorite food is the loaded baked potatoes and I am usually a little disappointed with the toppings, when you pay $8 for a... More 

Thank Deb M
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 January 2017 via mobile

I ordered the Italian sub and the creamy broccoli soup. Both tasted phenominal. However, I was SO sick about 30 minutes later. I have a tough tummy so for this to give me the worst diarrhea of my life, I'm a little skeptical about exactly how old the ingredients were.. I won't eat there again. Too scared.

Thank KillGoreKillsU
Amber C, Guest Relations Manager at Mcalisters Deli, responded to this review

We really pride ourselves on our food and service and I would like to have a manager contact you so that we can learn a little more about your experience. Food safety is our top priority and is not something we take lightly. Please send me your phone number to guestsupport@peakrestaurants.com. More 

Smoky Mountain, Tennessee
Level Contributor
342 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

There is almost always a line here which means they have great food. Love their pick 2 menu and the broccoli cheese soup is delicious! Been here several times and never disappointed.

Thank Krr1975
1 review
4 of 5 bubbles Reviewed 3 January 2017 via mobile

We are locals and eat here about 2x a month. Have always found McAllister's clean and great food and a friendly. If you are visiting and want good food and a clean Deli as locals we would definitely recommend McAllister's.

Thank Gene H
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 January 2017 via mobile

Wonderful soups!!! One of the only places to find a delicious soup in Pigeon Forge. Outstanding service. Great southern hospitality.

Thank Shelley C
Roanoke, Virginia
Level Contributor
55 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 December 2016

Love going to Mcalisters to get Sandwich and fries to take back to room, I can rat and relax then go do my shopping.

Thank riteobie
Columbia, South Carolina
Level Contributor
336 reviews
205 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 19 December 2016

Always great cookies and sweet tea. great location in a town of many choices. There are attractions within walking distance of this restaurant.

Thank Rambler17

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Soups, Delicatessen, Gluten Free Options
Lunch, Dinner
Restaurant features
Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Free Wifi
Good for
Cheap Eats, Child-friendly, Groups, Kids
Open Hours
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
Location and Contact Information
  • Address: 3784 Parkway, Pigeon Forge, TN 37863-3814
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-908-9020
Home of hand-crafted sandwiches, always fresh salads, giant stuffed spuds and our Famous Sweet Tea. It's always better to give. And at McAlister's, we give as much as we can, including free refills, big portions and big smiles. It's easy to be giving when you're a giver by nature. And we're givers. So as soon as you step through our doors, you can relax and expect to get a little more. Whether it's getting free refills on your sweet tea without ever leaving your seat or being served portions always a bit bigger than your appetite, giving you more of what you like is what we like to do. That's why you'll always be treated like an old friend and be greeted with a warm smile even if we just met.

Questions & Answers

Questions? Get answers from Mcalisters Deli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?