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The Grand Hotel

€€ - €€€
Bar, Australian, Pub
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499 Nepean Hwy, Frankston, Victoria 3199, Australia
+61 3 9783 7388
Website
Today
08:00 - 04:00
Closed now
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Hours:
Sun - Sat 08:00 - 04:00
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46 Reviews from our TripAdvisor Community

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Time of year
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Showing 46: English reviews
Melbourne, Australia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Great pub,cold beer, amazing staff. Best chicken Parma in town, Do your self a favour, pop in for a cold beer, say hi and enjoy yourself🍺🍗🍺🍗🍺🍗

Helpful?
1 Thank Peter F
Somerville, Australia
Level Contributor
137 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 1 week ago

Eaten here on and off for years. Followed the fluctuation as staff come and go. Currently it is running very well with friendly staff and very good service. $15 lunch meals and a house wine are very good value with the vegetable risotto and chicken risotto both very filling and more than enough for many. Stay clear of the chicken... More 

Helpful?
Thank Michael C
Canberra, Australia
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 4 March 2017

Nice hotel with a nice location. Service was good, staff were prompt and friendly. The food wasn't bad just wasn't anything to write home about. The flathead tails were slightly greasy. Also ordered a seafood platter which was just ok, disappointed that fresh local seafood like scallops and whiting were not included.

Helpful?
Thank Matthew S
Management response:

Thankyou for your positive review. we are grateful for your constructive feed back. regards, More 

Level Contributor
4 reviews
4 restaurant reviews
Reviewed 27 February 2017 via mobile

I went here with my folks for a change, haven't been here for years! They both got the seniors three course meal, roast of the day, pork, which they both enjoyed very much. Veggies looked lovely and fresh. I got the parma which was juicy and beautifully cooked, and had a nice little dressed side salad. Loved the rustic chips... More 

Helpful?
Thank cath m
Management response:

Thankyou for your fantastic review! We are very happy to hear that you enjoyed your experience with us. please be sure to let us know if you return so we may thankyou. Warm regards. More 

Rotterdam, The Netherlands
Level Contributor
35 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 February 2017

As I spend a lot of my time in the UK and it felt like stepping into a UK pub/restaurant. The food (Monday-Curry Day) was good though lacked the punch you'd expect from a Curry. That was my own fault as I could have asked the kitchen to spice it up.Staff is friendly and attentive. Well recommended.

Helpful?
Thank JandenOuden
Management response:

Thankyou for your Fantastic review! We at the Grand take pride in our standard of service. I will be sure to pass along your compliments to the Staff. More 

Melbourne, Australia
Level Contributor
7 reviews
6 restaurant reviews
Reviewed 24 January 2017

We are fortunate to live close to this venue which has become a 'go to' place for my partner and I in recent months. We usually order the 3 course Seniors meals and have always been more than satisfied, the food being well presented, fresh and tasty. Quantities are not large but more than sufficient. Courses arrive promptly and are... More 

Helpful?
Thank excitedtraveller2016
Management response:

Thankyou for your wonderful feedback! We are so Happy that you enjoy our 3 course senior meals that we have to offer at the Grand. Joining our Pegasus Rewards Club allows you access to exclusive deals hotel wide, including our complimentary hot beverage to all members. please let us know when you are back in the venue so we may... More 

Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 20 December 2016 via mobile

Last Saturday myself and a group of friends went for lunch and the food and service was first class. From the food to the drinks there wasn't one complaint just praise. We were having such a great time that after 5 and a half hours it was time to go. Well done staff at the Grand.

Helpful?
Thank Michael K
PegasusLeisureGroup, Manager at The Grand Hotel, responded to this review

Thankyou for your Fantastic Review! We are very happy that you enjoyed your evening, and look forward to seeing you again in the near future! More 

Melbourne, Australia
Level Contributor
102 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 14 November 2016

We were looking for a place to dine before attending a show at the Frankston Art Centre And upon seeing the menu at the Grand went in. So many choices,including great seniors selection, and generous serves. Will definitely be back.

Helpful?
Thank michael w
PegasusLeisureGroup, Manager at The Grand Hotel, responded to this review

Hi Michelle, Thankyou for your review. We take pride in our service standards at the Grand and Hope you enjoyed your evening. We hope to be seeing you again in the Near future! More 

Melbourne, Australia
Level Contributor
72 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 12 November 2016 via mobile

This has to be one of the worst hotels on The peninsula. Staff rude Service rude. Basically if you don't play the pokies don't go!

Helpful?
3 Thank Susanna61
Frankston, Australia
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016 via mobile

What a lovely surprise it was when our family ventured to The Grand Hotel for Parma night. We weren't expecting a lot due to a really good price point, but the choice of parma's and food itself was really great. To top it off, The service was really good, staff lovely, the place was very clean and tidy. Will definitely... More 

Helpful?
Thank wendy_lynette

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, Australian, Pub
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly, Groups
Open Hours
Sunday
08:00 - 04:00
Monday
08:00 - 04:00
Tuesday
08:00 - 04:00
Wednesday
08:00 - 04:00
Thursday
08:00 - 04:00
Friday
08:00 - 04:00
Saturday
08:00 - 04:00
Location and Contact Information
  • Address: 499 Nepean Hwy, Frankston, Victoria 3199, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Mornington Peninsula  >  Frankston
  • Phone Number: +61 3 9783 7388

Questions & Answers

Questions? Get answers from The Grand Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?