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Punch House

€€ - €€€
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4 Agincourt Square, Monmouth NP25 3BT, Wales
+44 1600 713855
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Had to send food back as it was so poor. Manager brought it out so would of hoped he knew better but not even an apology. Manager rude to staff in front of customers.... not a great place at the moment. It's used to be our place of choice but no longer!

Helpful?
Thank Paul F
Chelmsford, United Kingdom
Level Contributor
113 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 2 weeks ago

Recommended to me as good food and service. Food was OK nothing more, however portion sizes very mean, chips with the fish were just enough and the mushy peas were in an eggcup. The sticky toffee pudding came without the ice cream but I'd given up by then. The staff were totally disinterested in customers and spent more time chattering... More 

Helpful?
Thank David C
Worcester, United Kingdom
Level Contributor
68 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

Visited The Punch House before but disappointed with some of the food on this visit. Coffee outside in the sun was really nice and staff were pleasant but we felt the standard of food inside wasn't as good as previous visits. 2 of us had fish & chips and they were very average. Fish was small and all batter, very... More 

Helpful?
Thank SPM-UK1
south wales
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We ate here before going to the local theatre. The barman was pleasant and helpful but very busy. The food was delivered by a waitress who did not offer any condiments or sauces, just put the food down and walked away. There are issues with understaffing and poor staff training here. The food was overcooked and bland. All in all... More 

Helpful?
Thank tommylynley
Rome, Italy
Level Contributor
68 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 18 April 2017 via mobile

Regularly visit this pub in for drinks and snacks when in Monmouth. Good selection of traditional beers and ciders. Good coffee and a really well prepared selection of bar snacks and standard pub meals. Tends to get busy both at lunch time and in the evening. A good local! Well priced, friendly and straightforward well prepared food. Be prepared to... More 

Helpful?
Thank CiceroMT
Chepstow, United Kingdom
2 reviews
Reviewed 14 April 2017 via mobile

We like the Punch House. Good beer, tasty food. But today they let themselves down - big time. It wasn't busy but the service was embarrassingly slow. The waitress said that the boss only allows 2 on a shift - on a holiday lunchtime that wasn't good enough and we waited too long for our very basic food . Sorry... More 

Helpful?
Thank Doug G
Welsh border
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 12 April 2017

My heart sank when we arrived at the Punch House as outside the tables were overflowing with dirty dishes, which had not been cleared. Inside, my heart sank even further as we were confronted by six people at the bar in front of us queuing to be served - for drinks and food. Only one person was working behind the... More 

Helpful?
Thank Lisjan
Cardiff, United Kingdom
Level Contributor
49 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 10 April 2017 via mobile

Not a great variety of beers or ciders never full when we visit and the owner/ manager doesn't want to engage into a conversation I would say very rude not inviting in any shape or form. Tables not cleaned chairs not put back had to walk around the debris - not sure as it was empty!! No toilet paper in... More 

Helpful?
Thank claired1306
Crowthorne, United Kingdom
Level Contributor
33 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 9 April 2017 via mobile

Despite having booked 3 months ago leaving contact names and numbers when we arrived we were told that their kitchen extract fan was broken and no food was being served. No help was given to find us an alternative restaurant VERY DISAPPOINTING

Helpful?
Thank andrew g
Worthing, United Kingdom
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 5 April 2017 via mobile

We were visiting friends who live in Monmouth and had eaten here before and enjoyed ourselves and the food. If our recent visit had been our first I wouldn't have gone back and I'm not sure I would again after Saturday. A table had been booked for 4 but when we arrived there was no reserved table and the tables... More 

Helpful?
Thank Heather F

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub, Gluten Free Options
Meals
Breakfast, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 4 Agincourt Square, Monmouth NP25 3BT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Monmouthshire  >  Monmouth
  • Phone Number: +44 1600 713855
Description
The Punch House has recently undergone refurbishment and is now your local neighbourhood cafe bar with rooms.

Open all day, every day, pay us a visit whatever the occasion!

Whether it be a leisurely breakfast or a business lunch, afternoon coffee or an evening of tapas & wine, we've got it all covered. Our friendly team will be on hand to make sure that you are well looked after and when you don't want to leave you can check-in to one of our luxurious rooms for the night.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Punch House and other visitors
2 questions
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Newport, United Kingdom
over a year ago
4 months ago

See all questions (2)

Questions? Get answers from Punch House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?