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The Glass Lounge

2 Penrhyn Road, Colwyn Bay LL29 8LG, Wales
+44 1492 536666
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  • Excellent45%
  • Very good25%
  • Average12%
  • Poor12%
  • Terrible6%
Travellers talk about
“cakes” (16 reviews)
“soup” (4 reviews)
“brownie” (2 reviews)
Cafe, British
2 Penrhyn Road, Colwyn Bay LL29 8LG, Wales
All Details
Write a ReviewReviews (78)
Traveller rating
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1 - 10 of 78 reviews

Reviewed today

I walked into the coffee shop and there were no customers. It was mid morning, and I was greeted by a young woman, who forced a smile. Sadly, that was as good as it got. She brought me my coffee, looked miserable, and when I...More

Thank Saron2929
Reviewed yesterday via mobile

Fabulous coffee, homemade cakes, soup etc exceptionally clean and dog friendly a bonus, highly recommended.

Thank Electricella
Reviewed 2 weeks ago via mobile

I have been to the Glass Lounge a few times. The food is good, the coffee is excellent. However, the customer service is consistently poor. Very rude and unwelcoming. However good the food is, it’s not worth feeling that uncomfortable for. Luckily there are plenty...More

Thank Kate T
Reviewed 5 May 2018 via mobile

This place looks really great, but the decor (yellow sofa in particular) is probably the best thing about it. Bizarre lack of food on offer, a completely flavourless milkshake and unwelcoming staff. There are now loads of coffee shops and cafes around Colwyn Bay so...More

Thank newyorknothing
Reviewed 23 April 2018 via mobile

Dog friendly, great coffee and amazing cake. What more could you ask for?! Atmosphere and decor was good. Prices good. If I come back to Colwyn Bay I will be back for more cake.

Thank Dc007c0231
Reviewed 28 March 2018 via mobile

Visited here for a cuppa and a cake with friends, a lovely venue with fabulous cakes! Plenty of room for a pram too, the only issue is the steep flight of stairs to the toilets in the basement. The staff were friendly and welcoming, will...More

Thank PopPops12
Reviewed 7 March 2018

We went in as a group of friends on a Saturday lunchtime. The staff were very unwelcoming and seemed annoyed that we wanted to come in and were put out that we'd want some lunch on a Saturday lunchtime! We ordered some drinks and soup...More

Thank missferrata
Reviewed 6 March 2018

This is my second review of The Glass Lounge: Today I visited The Glass Lounge for one of my regular cups of tea; and as per usual, was greeted warmly with a smile and presented with a lovely cup of hot tea. But unfortunately today...More

2  Thank PipC78
Reviewed 6 March 2018 via mobile

Visited early Tuesday afternoon. Fancied a coffee while travelling through Colwyn Bay. Got a 90 min free parking spot outside. The building is lovely, early 1900s. The cappuccinos were good, hot and not weak. I have to agree the lone member of staff wasn’t warm,...More

Thank lornaw33
Reviewed 16 November 2017 via mobile

Unfriendly and don't take card payments. I didn't eat/ drink as I had no cash, but the cakes looked nice enough. The decor is pleasant. The member of staff at the counter had an irritated, borderline hostile vibe though.

Thank nonneluned
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout
Good for
Child-friendly, Kids
Open Hours
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
Location and Contact Information
  • Address: 2 Penrhyn Road, Colwyn Bay LL29 8LG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Conwy County  >  Colwyn Bay
  • Phone Number: +44 1492 536666
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