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Steak 'n Shake

4199 Hacks Cross Rd, Memphis, TN 38125-2806
+1 901-755-3483
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  • Excellent22%
  • Very good16%
  • Average16%
  • Poor27%
  • Terrible19%
31 Mar 2018
“Steak ' n ' Shake Visit”
6 Oct 2018
“Slow service!”
Open Now
00:00 - 00:00 Hours
American, Fast food
4199 Hacks Cross Rd, Memphis, TN 38125-2806
All Details
Write a ReviewReviews (36)
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1 - 10 of 36 reviews

Reviewed 6 October 2018

The whole staff was in slow motion! We were seated quickly but took a while to take our order then even longer to get our food. We had wanted to order shakes. Our waitress said she would put in our food order & then get...More

Date of visit: September 2018
Thank Klynn6
Reviewed 31 March 2018

Restaurant is Clean and Neat . We were greeted and Seated Quickly . Food came relatively quickly , Hot and Fresh . Shoestring Fries are not my favorite But they were Good .

Date of visit: March 2018
Thank Peter M
Reviewed 19 November 2017 via mobile

Went to Steak ‘n Shake for what we hoped to be an enjoyable experience on our way home from Memphis. We went through the drive thru at 9:53 and didn’t leave until 10:25. We were the only one in line. The person over the intercom...More

Date of visit: November 2017
Thank emhu1
Reviewed 24 August 2017

Husband and I went to Steak'nShake for a quick bite after mowing the yard. There seemed to be two waitresses, but only saw one actually seating people, taking orders, delivering food and taking care of customers. There was a young lady there working in the...More

Date of visit: August 2017
Thank mbuesking
Reviewed 10 July 2017 via mobile

We went with a large family group. Very few of us got exactly what we ordered. My burger did not come as ordered. They brought my nephew a hot hog out twice. He never ordered a hot dog but the server insisted he did and...More

Date of visit: July 2017
Thank randall a
Reviewed 4 May 2017 via mobile

I ordered a shake for dessert to enjoy in my hotel room down the street. There were only about 4 cars ahead of me but after ordering and moving up one spot, we didn't move for what seemed like 10 minutes. I was right at...More

Date of visit: May 2017
Thank ToddHata
Reviewed 24 October 2016 via mobile

I was raised in Steak N Shake! Gus Belt, the founder was a friend of my grandfather and a business associate of his. It is great to move to Memphis and find my own personal "soul food". This restaurant is clean. The staff, however, is...More

Date of visit: October 2016
Thank relapz1
Reviewed 8 October 2016 via mobile

Imagine a team with zero sense of urgency and you'll start to get an idea of what the service is like. We waited 10 minutes for a server then 15 minutes for the burgers. Multiple times I asked for a drink which didn't come until...More

Date of visit: October 2016
Thank Tom W
Reviewed 19 July 2016

Takes a long time to get food. Left drive through once because it was over 15 minutes. The shakes seem to be smaller but it is still the same steak n shake food.

Date of visit: July 2016
Thank Jamila C
Reviewed 14 July 2016

We visited this Steak 'n Shake July 3rd. We ordered five burgers and five shakes. My husband had the guacamole burger--it was a hamburger patty with a dab of guacamole in the center, that's it. All the other things were left off. My son ordered...More

Date of visit: July 2016
Thank Keri W
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
Location and Contact Information
  • Address: 4199 Hacks Cross Rd, Memphis, TN 38125-2806
  • Location: United States  >  Tennessee (TN)  >  Memphis>  > Walnut Grove - Shelby Farms PD
  • Neighbourhood: Walnut Grove - Shelby Farms PD
  • Phone Number: +1 901-755-3483
  • E-mail
Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.
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