We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ruby

West Clyde Street, Loch Lomond and The Trossachs National Park, Helensburgh, Scotland
Website
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent37%
  • Very good24%
  • Average15%
  • Poor10%
  • Terrible14%
Travellers talk about
“satay” (4 reviews)
“chow mein” (3 reviews)
“crispy beef” (2 reviews)
Restaurant Hours
CUISINES
Chinese
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
West Clyde Street, Loch Lomond and The Trossachs National Park, Helensburgh, Scotland
All Details
Write a ReviewReviews (157)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 155 reviews

Reviewed 3 days ago via mobile

I've been to the Ruby on many occasions over the past fifty or so years. Rarely disappointed and good for a quick ISH lunch. Only down side of this place is when it gets busy they staff are stretched but with only two people trying...More

Thank David F
Reviewed 4 weeks ago via mobile

After I have tried the Chinese restaurant at Mandarins which very disappointing and appalling with the service and their meals. So I went for this following restaurant The Ruby, which I have heard it has a good history with there food including service. There food...More

Thank xiaotang14888
Reviewed 4 March 2018 via mobile

I am struggling to fathom the poor reviews of this establishment. I have been eating here since I was a child and the food has always been spectacular. First off, book early and if it’s a table for 2 they’ll give you a nice booth...More

1  Thank David S
Reviewed 3 March 2018 via mobile

As a long term customer of The Ruby I am deeply disappointed to be writing this review. Tonight I ordered from my (previously) favourite Helensburgh restaurant for a delivery to be made to my home. The delivery took 1.5 hours and although a busy Saturday...More

1  Thank AWC90
Reviewed 6 February 2018

Had lunch last week (1st Feb 18). Food was OK. Service poor. Order got mixed up and heard several people complaining about various things. Soft drinks are a complete rip off and with 2 of these your lunch time fixed price deal jumps up considerably....More

Thank Jimmypunter
Reviewed 16 January 2018

The restaurant was spotlessly clean. We received a really warm welcome had a table overlooking the estuary with views over to port Glasgow and greenock which was lovely all lit up. The food was tasty and well presented and more than enough . Very well...More

1  Thank Estelle B
Reviewed 30 September 2017

Visited tonight, food vile and staff extremely rude. The horrible dish was sweet and sour chicken with no batter. Basically boiled dry chicken with a red vinegar sauce. All you could taste from the sauce was Chinese vinegar. They came and took the plates away,...More

3  Thank foody237
Reviewed 14 September 2017 via mobile

Had a meal here tonight 14th sept 2017 . We got a window seat and the view was lovely , staff were friendly and very attentive didnt harras us even though the restaurant was quite quiet . The food was amazing very good value for...More

1  Thank fiona b
Reviewed 11 September 2017

We arrived without a booking and we were put in the corner booth between the window booths and side wall booths. As such after giving our initial order after a period we saw lots of people who had arricved after us get their food served...More

Thank Brian7392
Reviewed 11 September 2017 via mobile

Visited the ruby last night great welcome good service had a booth at the window lovely view so far so good now to the food had salt n pepper spare ribs lovely followed by combination satay unusual not to have king prawn in the combination...More

1  Thank jamed S
Nearby
Nearby HotelsSee all 4 hotels in Helensburgh
Travelodge Helensburgh Seafront
167 reviews
.48 km away
Rosslea Hall Country House Hotel
625 reviews
3.25 km away
Kilcreggan Hotel
147 reviews
5.79 km away
Tontine Hotel
355 reviews
5.97 km away
Nearby Restaurants
Annaya's Indian - Helensburgh
348 reviews
.12 km away
Riverhill Courtyard Restaurant & Bar
454 reviews
.21 km away
Cattle & Creel
415 reviews
.14 km away
La Barca Spanish Tapas & Wine Bar
778 reviews
.03 km away
Nearby Attractions
Hill House
517 reviews
1.61 km away
The Tower Digital Arts Centre
70 reviews
.31 km away
Paddlepower and Adventure
15 reviews
1.22 km away
Posh Paws Teddy Bears
11 reviews
.02 km away
Questions & Answers
Get quick answers from The Ruby staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20 - US$30
Cuisine
Meals
Lunch, After-hours
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, View, Child-friendly, Kids
Location and Contact Information
  • Address: West Clyde Street, Loch Lomond and The Trossachs National Park, Helensburgh, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Loch Lomond and The Trossachs National Park  >  Helensburgh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing