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    Logan's Roadhouse

    43 Reviews
    #35 of 74 Restaurants in Madison
    €€ - €€€American,
    Bar
    , Steakhouse
    1715 Gallatin Pike N, Madison, TN 37115-2123
    +1 615-860-9220
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    Overview
    3.5
    43 reviews
    • Excellent33%
    • Very good25%
    • Average13%
    • Poor9%
    • Terrible20%
    Travellers talk about
    “minute wait” (2 reviews)
    “great job” (2 reviews)
    “server” (6 reviews)
    Closed Now
    Hours
    CUISINES
    American, Bar, Steakhouse, Pub
    PRICE
    €€ - €€€
    RATINGS
    Service
    Food
    Value
    Atmosphere
    LOCATION
    1715 Gallatin Pike N, Madison, TN 37115-2123
    All Details
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    Write a ReviewReviews (43)
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    1 - 10 of 43 reviews

    Reviewed 2 weeks ago
    HORRIBLE!!!! WILL NEVER GO BACK EVER!!!!!

    WIll NEVER return to this establishment EVER!!!! Waitress was rude and horrible and needs customer service skills taught --- We were there on Saturday around 7:30 pm -- was seated quickly with one menu -- when we asked for a second menu it took 10...More

    Thank chaekiern
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 2 weeks ago

    We're sorry to hear this. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

    Reviewed 11 March 2018
    A Dumster Fire...

    My wife got a bonus from her job, so to celebrate, she treated us to a dinner out. We just returned actually. It would be our final trip to this place...ever! We were seated promptly and brought a basket of 3 rolls. 2 were hot...More

    Thank Crashvic
    Logans_Roadhouse_Mgr, cs at Logan's Roadhouse, responded to this reviewResponded 12 March 2018

    We're sorry to hear that your experience wasn't the best, and we will be looking into this for you. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

    Reviewed 19 January 2018 via mobile
    Take Out Was Good

    I first like to report that this place is open even though it shows it to be closed 👆👆. I had a great experience with my takeout order my order taker was very prompt got my order right and very quickly. I'm big on customer...More

    Thank Jacqueline W
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 20 January 2018

    Thank you for taking the time to review your experience. We appreciate your feedback.

    Reviewed 24 August 2017
    NOT GOING BACK TO THIS LOCATION

    This place get worse everytime, I always came here and I don't know what's going on. I tried to give it another chance but I am at the point of no Return now. My last trip had a hair Under my food, then this time...More

    1  Thank johnCagerman
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 25 August 2017

    We're sorry to hear about your disappointing experience. We would like to look into this and follow up with you if you could please give us a call at 1-844-6LOGANS. Thanks!

    Reviewed 21 July 2017
    Terrible Management & Service

    I was in this Establishment on 7-20-17 I ordered my meal to go and once I was home I Checked my food and under Steak was A Big Rolled up Piece of Hard, So immediately I was Grossed out & Took my food back, Once...More

    3  Thank johnCagerman
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 22 July 2017

    We're sorry to hear that, John. We would like to follow up with you regarding your feedback. Please give us a call at 1-844-6LOGANS and we'll have someone look into this. Thanks!

    Reviewed 3 June 2017 via mobile
    If you have time to waste

    Food took over 45 minutes. Servers complain about length of time to get food out in the middle of dining room. Manager made a brief appearance to talk to one upset customer but quickly ran back to the kitchen to hide probably. Food average but...More

    Thank GreenbrierBuckeye
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 4 June 2017

    We're sorry to hear that. We would like to follow up with you regarding your feedback, if you could please give us a call at 1-844-LOGANS.

    Reviewed 25 April 2017
    Filthy Menus

    It was a rainy day in Nashville and busy Saturday night at this location, so we had to wait about 15 minutes for a table (no big deal). Was seated by hostess and when we opened the menus, they were absolutely filthy as they were...More

    Thank T M
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 26 April 2017

    We're sorry to hear that your experience wasn't the best, and we will be looking into this for you. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

    Reviewed 3 February 2017
    Could have been better...

    We arrived at dinner hour on a Wednesday evening. After a 10 minute wait, we were seated in a corner booth...my wife and 6 y/o. We were greeted by our server soon after seating, but it took a while to get our drinks. Having had...More

    Thank Crashvic
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 4 February 2017

    We're sorry to hear we fell short of a great time. Could you please give us a call at 1-844-LOGANS, so we can look into this and follow up with you?

    Reviewed 11 December 2016
    Disrespectful Manager named Ross

    On Friday 12/9/2016 I met a friend at Logan's on Gallatin road Madison TN. I'v eaten here quite a few times and enjoy the grilled wings. On this particular night (around 8pm) I was walking up to the restaurant along side other customers going into...More

    1  Thank diamond0825
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 12 December 2016

    We're very sorry to hear of your disappointment. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please give us a call at 1-844-6LOGANS. Thanks.

    Reviewed 16 November 2016
    Not enough employees

    Very slow and the food has gone down hill recently! Terrible quality of steak and that is supposed to be the main attraction! Service was very slow and the place was a mess last time we ate there. Would not recommend.More

    Thank Juanita W
    Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 17 November 2016

    We're so sorry your experience wasn't the best. We appreciate all reviews, as they give us a better understanding of what we are doing correctly, and what we can improve on. If you'd like us to follow up with your concerns, please give us a...More

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    Restaurant Details

    Rating summary
    • Food
      Service
    • Value
      Atmosphere
    Average prices
    US$20
    Cuisine
    American, Bar, Steakhouse, Pub
    Meals
    Dinner
    Restaurant features
    Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
    Good for
    Child-friendly
    Open Hours
    Monday
    22:00 - 11:00
    Tuesday
    22:00 - 11:00
    Wednesday
    22:00 - 11:00
    Thursday
    23:00 - 11:00
    Friday
    23:00 - 11:00
    Location and Contact Information
    • Address: 1715 Gallatin Pike N, Madison, TN 37115-2123
    • Location: United States  >  Tennessee (TN)  >  Madison
    • Phone Number: +1 615-860-9220
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