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Dobbies Garden World

) #6 of 7 Restaurants in Lasswade €€ - €€€ Cafe, British,
Melville Gate, Lasswade, Scotland
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Overview
  • Excellent24%
  • Very good29%
  • Average20%
  • Poor16%
  • Terrible11%
Travellers talk about
“scones” (40 reviews)
“salads” (4 reviews)
“farm shop” (10 reviews)
Restaurant Hours
CUISINES
Cafe, British, Scottish, Gluten Free Options, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Melville Gate, Lasswade, Scotland
All Details
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Reviews (384)
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1 - 10 of 383 reviews

Reviewed 2 days ago

I went here for a cup of tea and a cake with my mum and sister. My mum who has coeliac's had a range of cakes to chose from as they have a section for gluten free cakes which was good. However I am a...More

Thank ruth l
Reviewed 1 week ago

This is a garden centre with other outlets. All very clean and well set out. Lovely cafe selling snacks and meals, worth a visit especially if visiting the butterfly world.More

Thank Bob T
Dobbiescc, Customer Care at Dobbies Garden World, responded to this reviewResponded 5 days ago

Hi, Thank you for taking the time to review. We are delighted to hear that you enjoyed your recent visit to our centre and found it to be well set out and very clean. We do hope you will call in again in the future....More

Reviewed 2 weeks ago

Nice café, good scones and coffee, though not enough staff clearing tables - and those that do are forgetting to sweep the floor underneath! Have seen food and napkins left on floor after tables are cleared. Problems also if you have hot food then have...More

Thank Jennifer P
Dobbiescc, Customer Care at Dobbies Garden World, responded to this reviewResponded 1 week ago

Hi, Thank you for taking the time to review. Your feedback is important to us. We are sorry to read about your poor experience when you recently visited. This is certainly not the standard we look to achieve. Please feel free to highlight these issues...More

Reviewed 3 weeks ago

Slow service, staff bit glum. Was not impressed with the lunch felt it was overpriced and not a lot of option of salad. Salad with baked potato was two pieces of cucumber and a quarter of a tomato with a lot of lettuce. there was...More

Thank gilhoolyp
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 2 weeks ago

Good afternoon, Thank you for your review. I am sorry to hear that were disappointed when visiting your local Dobbies restaurant recently. We treat all feedback with high importance and aim to resolve issues as soon as we can. Thank you for your comments. With...More

Reviewed 3 weeks ago

This is an enormous garden centre with an equally enormous coffee shop/cafeteria. It can certainly seat several hundred customers in several spacious areas. At very busy times they need to be more dedicated to clearing tables but you can find a table at the edge...More

Thank johnramsay735
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 3 weeks ago

Good afternoon, Thank you for your message. I am sorry that there is an issue with the tidiness of the restaurant at your local centre, we take all feedback serious as it enables us to improve. I am glad to hear that you will visit...More

Reviewed 3 weeks ago via mobile

We went here for lunch on a rainy Thursday. As there were 4 of us plus an infant we got separated in the q for food. I put my tray down at juice section where there was nobody asked my daughter what she wanted only...More

Thank Aw19709
Dobbiescc, Customer Care at Dobbies Garden World, responded to this reviewResponded 3 weeks ago

Hi, Thank you for your review. We are very sorry to read about your visit. If you can send your comments and contact details to customer.service@dobbies.com and a member of our customer service team will look into this for you. With kind regards, Julie Customer...More

Reviewed 4 weeks ago via mobile

Visited here with my niece today. Wonderful friendly and helpful staff. So kind, couldn't be more helpful. Extensive menu and mouth watering cakes. We opted for the soup and were not disappointed. Choice of lentil and bacon and tomato and pepper. My local Dobbies could...More

Thank JudithCairneyhill
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 3 weeks ago

Good afternoon, Thank you for your message. I am so happy to hear that you enjoyed your visit to Dobbies and that you are planning to visit again soon. I agree that the cakes are amazing. With kind regards, Karen Customer Services

Reviewed 4 weeks ago via mobile

Went for lunch here today after visiting butterfly world, waited for ages in their poor queueing system for hot food then went on to queue for coffee to be met by the most miserable woman ever, took her so long to make 3 drinks that...More

Thank Honkitonkwoman
Dobbiescc, Customer Care at Dobbies Garden World, responded to this reviewResponded 4 weeks ago

Hi, Thank you for your review. Your feedback is very important to us. We are very sorry to read about your visit. That is certainly not the standard we look to achieve. If you are able to return to store the store team would be...More

Reviewed 4 weeks ago

Queuing system does not work and there always seems to be an issue at till point. I always have toast and because they pre prepare it, it is always cold and solid. What I find annoying also is the fact that they pick up bacon,...More

Thank Sheila F
Dobbiescc, Customer Service Advisor at Dobbies Garden World, responded to this reviewResponded 4 weeks ago

Good afternoon, Thank you for contacting us. Your feedback is important to us, I am sorry that you are unhappy with your recent visit to Dobbies. We are always looking to improve anything that our customers experience issues with. Thank you for your feedback. With...More

A TripAdvisor Member
578
Reviewed 11 June 2017 via mobile

The centre has grown so much over the last few years. You can spend a good bit of time wandering around the clothing, home ware, plants and various other small departments. Nice cafe on site (if a little expensive) offering a wide range. Good deli/shop...More

Thank A TripAdvisor Member
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Kids, Groups
Location and Contact Information
  • Address: Melville Gate, Lasswade, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Midlothian  >  Lasswade
Description
Restaraunt within the Dobbies Garden Centre on the A772 in Midlothian
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