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Restaurant Sorrento

Church St., Ballymena BT43 6UF, Northern Ireland
+44 28 2563 2168
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Overview
  • Excellent29%
  • Very good2%
  • Average20%
  • Poor11%
  • Terrible38%
31 Oct 2016
“Fantastic, friendly atmosphere ”
26 Oct 2016
“Great for kids'lunch”
Restaurant Hours
CUISINES
Cafe, British
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Church St., Ballymena BT43 6UF, Northern Ireland
All Details
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Reviews (34)
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1 - 10 of 34 reviews

Reviewed 31 October 2016 via mobile

Restaurant Sorrento is the only place I choose to eat while shopping with friends and family! Homemade, beautiful food and fantastic service! You are always welcomed in with a smile and the friendly atmosphere makes you feel right at home. Will definitely be back!More

Thank Orla M
SOOWNER, Owner at Restaurant Sorrento, responded to this reviewResponded 2 November 2016

Thanks for your review. Our manager and five full time cooks and bakers do try hard to produce nearly all the our food home made or home baked, using local suppliers as much as possible, and our staff out front we hope are always helpful...More

Reviewed 26 October 2016 via mobile

Visited with my grandchildren after a morning in the "Fun Factory" everybody hungry Lovely wholesome freshly cooked lunch - cartoons and colour-ins to keep everyone happyMore

1  Thank Mary G
SOOWNER, Owner at Restaurant Sorrento, responded to this reviewResponded 28 October 2016

Thank you for your review. We do try to cater for kids and as well as the things you mentioned we now offer a free juice with a range of kids meals - all for £3.95 + we also now offer a kids roast dinner...More

Reviewed 24 October 2016 via mobile

Frequently have breakfast and dinner in here! Food is all brilliant and the coffee is very good. The scones are the best in the town!! Worst thing is trying to choose what to have!

Thank Lumcd
SOOWNER, Owner at Restaurant Sorrento, responded to this reviewResponded 28 October 2016

Thanks for your review - we do try our best and are particularly proud of our scones.

Reviewed 21 October 2016 via mobile

The only place in the Fairhill that does homemade food. Great food, delicious desserts and friendly staff.

Thank Maeve O
Reviewed 17 October 2016

Swore we would never go back. We Did, god help us. It was even worse than before. Wet tables, Surly staff,Sky high prices,Fatty cheap cuts of beef and bacon,filthy floor, I could go on and on. All we wanted was something edible. I'II say it...More

Thank Des G
SOOWNER, Owner at Restaurant Sorrento, responded to this reviewResponded 21 October 2016

I'm sorry our meals were not to your taste. Ingredients are of a high quality and are locally sourced, meat products particularly from a local butcher who won UK Butcher of the year last year. We employ five full time cooks, a manageress who is...More

Reviewed 5 October 2016 via mobile

Mmmmm been here before , had lunch today , no complaints about the food , it was alright , not fantastic just alright , staff were lovely , and service was quick and efficient , talk young guy was pleasant and got anything we asked...More

Thank Kim M
Reviewed 1 June 2016

Visit this restaurant frequently, usually for a coffe and scone, they do the BEST scones in the area!! Loads of lovely varieties. Excellent value for money too. Meals are great too, tasty and loads to choose from. Would definitely recommend.

Thank carriessh0es
Reviewed 28 April 2016

very very seldom i ever get a chance to visit anywhere local. my girlfriend and myself found ourselves with an hour to spare and decide to go visit the fairhill shopping centre and decided to dine in sorrento instead of the fast food outlets upstairs....More

Thank david g
SOOWNER, Owner at Restaurant Sorrento, responded to this reviewResponded 29 April 2016

Hi David - First of all thanks for your feedback Unfortunately sometimes whens its quiet staff get a chance to get breaks and unfortunately sometimes tables don't get cleared... BUT THEY SHOULD BE AND I'LL BE MAKING A POINT TO THE STAFF THAT WHETHER BUSY...More

Reviewed 2 March 2016

Called in yesterday for a bit of lunch. Awful I had the brown stew which was disgusting the meat was was tough and full of fat. My husband had the irish stew which was equally as bad and it was served cold will never be...More

1  Thank CAOIMHE1966
Reviewed 7 February 2016 via mobile

I've been in to Sorrento twice in the last month. The first time I had a latte and a scone, and the second time a latte and a traybake. The coffee on both occasions had been freshly made and very good. And it was hot...More

1  Thank AnnieMG
SOOWNER, Owner at Restaurant Sorrento, responded to this reviewResponded 16 February 2016

Hi ...thanks for your feedback I certainly will make a point of getting all our tray bakes labelled, and indeed its always our intention to have all our food served and displayed and served hygienically and we will be working on this in next few...More

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Nearby Attractions
The People's Park
59 reviews
.86 km away
Fairhill Shopping Centre
55 reviews
.44 km away
Ballymena Central Library
33 reviews
.23 km away
Ballymena Showgrounds
8 reviews
.72 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: Church St., Ballymena BT43 6UF, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Ballymena
  • Phone Number: +44 28 2563 2168
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