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The Chop House

4870 Harvest Mill Way, Knoxville, TN 37918-1747
+1 865-687-1330
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Overview
  • Excellent58%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible0%
Travellers talk about
“prime rib” (12 reviews)
“steak” (30 reviews)
“salads” (13 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
4870 Harvest Mill Way, Knoxville, TN 37918-1747
All Details
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Reviews (124)
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1 - 10 of 124 reviews

Reviewed 5 days ago via mobile

We were on our way home and happened to get off on this exit to grab a good lunch. The lunch offerings ranged from sandwiches to ahi tuna. We enjoyed our meal. The lunch portions are small, but filling. The salads were fresh and crispy....More

Thank youthminister
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 4 days ago

Thank you for your complimentary and honest review, we're glad you enjoyed your overall positive dining experience, and we hope to serve you again next time you're passing by!

Reviewed 3 weeks ago

My wife and I went here for lunch. We had never eaten here before and now I feel like I still have not EATEN here. We ordered off a lunch menu for $9 each. I had the chicken parm. My wife had the salad with...More

Thank midget811
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 3 weeks ago

We're so sorry to hear about your poor experience with your lunch menu portions. Our guests usually find our lunch menu items to be a great value, and we're sorry that you and your wife's dishes were lacking. We invite you to call the restaurant...More

Reviewed 4 weeks ago via mobile

Such a disappointment in service from the moment we walked in until we left. They were not busy when we arrived. It seemed like the staff was too busy socializing with each other rather than paying attention to their customers and the manager didn't seem...More

1  Thank celeste_albaugh
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 3 weeks ago

We are so sorry to hear that your experience with our waitstaff at this location has been deteriorating. We appreciate your honest feedback, as an oft-returning guest, and we would like address these issues and make this right with you. We invite you to speak...More

Reviewed 6 July 2017 via mobile

I placed an order for pick up today and I wanted to relate what a great experience it was. I called my order in and they were very pleasant on the telephone. I ordered the Ahi tuna from the lunch menu and asked that any...More

Thank IrishCallina
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 7 July 2017

Thank you so much for your review! We're so pleased to hear that the experience you had with takeout was so great you just had to share it, and we're glad both our waitstaff and food were outstanding enough to make you want to come...More

Reviewed 24 March 2017

food and table service great need to train receptionist went Sunday for lunch called ahead said would be 10 minutes waited 1 hour called ahead on Friday not on wait we were told they only had a large booth for our party of six. They...More

Thank lavlynch2002
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 27 March 2017

Thank you for your honest feedback on your visit with us, we're sorry we weren't able to seat you at your requested time, but appreciate you letting us know so we can better serve our guests in the future.

Reviewed 13 March 2017

Enjoyed the service, fun servers and low wait time, but the food that was once craved for has become mediocre, the Blacken ahi with black sesame on a bed of israeli couscous has been replaced with an ahi mess with chips that looks like came...More

Thank Ruben P
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 14 March 2017

Thank you for your honest feedback on your dining experience with us, we always like to hear from our returning guests, and appreciate your patronage. We invite you to speak with our upper management more directly about our menu by visiting The Chop House website...More

Reviewed 15 February 2017 via mobile

My fiance and I stopped here for dinner, we asked how long the wait was and we were told an hour and 30 minutes, we drove around for about 35 minutes and called back, we were then told, there was no wait, so we went...More

Thank Mark C
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 20 February 2017

Thank you for your honest feedback about your dining experience. We'd like to discuss your visit further, and invite you to fill out a Customer Feedback form on The Chop House website's Contact page, so you can more directly speak with our upper management -...More

Reviewed 13 February 2017 via mobile

My boyfriend and I went Valentine's weekend. There was a 1.5 hour wait so we sat at the bar. The bartender was attentive and made sure we had everything we needed. I order the chicken bacon ranch sandwich. My boyfriend ordered the tilapia. Both entrees...More

Thank 4ginad
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 20 February 2017

Thank you so much for your compliments on our waitstaff and menu, we're glad you could join us at the bar during a crowded Valentine's Day weekend, and we hope to serve you both again soon!

Reviewed 8 February 2017

We always enjoy our mid-afternoon meal at Chop House. Our favorites are the petite pork chops and the Chicken Fettuccine Alfredo. They changed the recipe of the Chicken Fettuccine Alfredo for a while, but received quite a lot of complaints, so they have restored the...More

Thank Roger G
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 13 February 2017

Thank you for your compliments and feedback on our menu, we're glad you enjoy your mid-afternoon meals with us, and we look forward to serving you again soon!

Reviewed 24 January 2017

My wife wisely chose the filet that has always ben excellent and cook perfectly. I ordered the rare tuna appetizer that has always been the traditional sliced with wasabie. This time it was cubed with cucumbers, and not so good. Fortunately we were splitting to...More

Thank Chaz445
Elizabeth H, Guest Relations Manager at The Chop House, responded to this reviewResponded 27 January 2017

Thank you for your compliments on our filet and waitstaff, as well as your honest feedback on our new ahi tuna app presentation. We hope you enjoyed your dining experience with us, and we hope to serve you and your wife again soon!

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Questions & Answers
Karen B
16 October 2015|
Answer
Response from Nicholas R | Reviewed this property |
12 Locations in 4 states yes this is the same chain established in 1992 by Mike Conner a UT Grad. with ties to most all fine dinning in Knox. Tn....hope this helped
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television, Highchairs Available
Good for
Kids, Special Occasion Dining, Child-friendly, Groups, Romantic, Business meetings
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 4870 Harvest Mill Way, Knoxville, TN 37918-1747
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-687-1330
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